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“Staying at this hotel added to the joy of the trip!”

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Comfort Hotel Gardenia Sorrento Coast
Ranked #35 of 100 Hotels in Sorrento
Certificate of Excellence
Upstate New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Staying at this hotel added to the joy of the trip!”
Reviewed 9 March 2011

If it is possible that a hotel can add to the absolute joy of a trip, the Hotel Gardenia did just that. It is owned and operated by the entire Mauro family. Gaetano and his wife, Marie Helena , along with their beautiful daughters and nephew run the business and are available 24 hours each day. They are always so positive, greet you all day long with a warm and positive welcome, and will assist you with whatever you need to enjoy the area - whether it is looking up driving directions, suggesting some things that you might enjoy, offering you a cup of cappuccino at 11pm, interpreting and translating (in one of many languages), or anything else that might make your trip perfect! I was completely impressed with their exuberant nature - always so very happy to see you in a most positive and genuine nature. The hotel itself was centrally located on the main street in Sorrento, and was impeccably clean, beautifully maintained (beautiful marble floors, counters, etc) with every possible amenity. The rooms were perfect with beautiful balconies and modern bathrooms - all extremely clean. The hotel was in a central location, so it was possible to walk to many of the areas of interest (the historical center of Sorrento, many restaurants, the ferry to take to Capri or other islands) - if you have a car, the hotel offers parking - otherwise, the Mauro family can arrange for you to be picked up at the hotel for scenic tours of the Amalfi Coast, Pompeii, etc.
Honestly, there was no end to how the Mauro family would assist in your enjoyment of your stay. I had gone to this area to acquire some long awaited official documents of my immigrant grandparents from the late 1800's (outside of Caserta - a more than 2 hour drive through the very large cities of Naples and Caserta). I was not sure of the actual location of the office of vital records, but was determined to get them on this trip as I had been in search of them for many years. Gaetano made phone calls for me trying to pinpoint where these documents were housed. He eventually found the place, went to the internet, printed out directions, and spoke with me about how to successfully make the trip and gather the documents. When he pinpointed the corrected place over the telephone (a lifelong dream of mine), I burst into tears of joy after finally getting the "right place". I have attached a picture of Gaetano crying right along with me as he was still talking on the phone trying to get me the right addresses, etc! He was so happy to be helping me with something that was obviously so important to me - that HE burst into tears! How many hotel owners do you know that would go to that extent to assist you?

  • Stayed February 2011
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Helpful?
1 Thank girasole121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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702 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Geneva, Switzerland
1 review
Reviewed 29 October 2010

I highly recommend Hotel Gardenia in Sorrento. We just returned from an awesome visit to the Italian Riviera. We used Sorrento as a base and did a few day trips to Pompei, Capri, and the drove along the coast to Positano and Amalfi.
The staff at Hotel Gardenia were extremely friendly and helpful. They arranged all our trips which made it very convenient for us to relay and just show up at the designated time. The location is awesome – not too near the city center and yet an easy stroll to all the main attractions. As with the other hotels in the area, the traffic can be noisy, but just close the bathroom door and the noise will disappear.
The breakfast is great as well with a good assortment. The host at the restaurant is very welcoming and pleasant.
The hotel represents true Italian hospitality.
The owner and his wife are present at the hotel most of the time. The lady made dinner reservations us at this awesome Italian restaurant (Le Fillipe) that is was situated away from the touristy zone. The restaurant has free taxi service for pickup and drop off from the hotel.
In the summer, the hotel has an outdoor swimming pool.

  • Stayed October 2010, travelled with family
    • Value
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Helpful?
Thank Vasans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
7 reviews
3 hotel reviews
Reviewed 26 October 2010

They turn off the AC after September! Hence you are forced to open the window and if you are like us and prone to mosquito's then it is not a nice experience. The bath room also caused a mini flood everytime the shower was used. Otherwise a good, clean and cheap option in over priced Sorrento.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank LondonSilkroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watford
1 review
Reviewed 20 October 2010

Stayed for a week. The hotel managed by the owners who were extremely friendly, was ideally situated for the historical centre of Sorrento. All our excursions were booked through the hotel and they were all excellent. Generous hot & cold buffet breakfast was more than adequate to see you through the day.

The hotel was spotless throughout, and the restaurant recommended by the hotel called Il Poetta, only 100 meters from the hotel, was excellent. We had the best meal of the week there.

Stayed October 2010, travelled as a couple
Helpful?
Thank RenzoN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 October 2010

Only stayed one night but would have liked to stay longer. Service excellent rooms clean and light and airy. Breakfast a bit ordinary but ok.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Pruej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 October 2010

We thoroughly enjoyed our stay at Hotel Gardenia. Sisters Arianna & Magdeli at the front desk were professional, helpful & very friendly. They recommended great restaurants that even arranged complimentary private transportation to/from the hotel! Michael in the breakfast room and the bar was also very helpful and very entertaining, as he encouraged people to come to happy hour at 7pm for free pizza! The breakfast was the most elaborate and fresh tasting of all of the 5 hotels we stayed in during our 2 week honeymoon in Italy. Our room had a fantastic panoramic view of the Bay of Naples visable from our bed! The owner was able to help us reschedule our transportation back to the train station at the last minute when I noticed there was not enough time. Keep up the great work, Hotel Gardenia family!!!

  • Stayed September 2010, travelled as a couple
    • Value
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Helpful?
Thank newscubagal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abertillery, Gwent
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 September 2010

Stayed for 7 nights at this hotel earlier this month. A family run hotel with very charming, welcoming and attentive staff. Check in was quick and professional and the rooms clean with a high standard of decor. Breakfasts were self-service with a good choice of hot and cold food. Hotel well situated to walk into towns main Piazzas and Old Quarter. It takes 15-20 minutes to walk, unfortuately down a busy, narrow road. If you take the bus from Naples Airport (bus fare 10 Euros one way), the bus journey takes about 1 hr 15 mins to Sorrento depending on traffic. It only takes about 10 mins to walk to hotel from bus station, but in reality with case and in the heat the walk is nearer to 25 mins. Taxi fare from hotel to bus station will cost you 15 euros so quite expensive for the short journey. All in all a good quality hotel with excellent rooms and friendly, efficient staff. Would recommend to anyone!

  • Stayed September 2010, travelled as a couple
    • Value
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Helpful?
Thank WelshJudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Hotel Gardenia Sorrento Coast

Property: Comfort Hotel Gardenia Sorrento Coast
Address: Corso Italia 258, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 100 Hotels in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Comfort Hotel Gardenia Sorrento Coast 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Comfort Hotel Gardenia Sorrento Coast is a smart 3-star hotel located in the heart of the beautiful town of Sorrento. The hotel is situated in Corso Italia, Sorrento's main street, only 500 metres from the old town. Our hotel has 22 rooms and was completely renovated* in 2007 using soundproofing and eco-friendly materials in line with our commitment to safeguarding the local landscape and environment. With its new functional layout, elegant interior and exterior finishes, the hotel in Sorrento is a typical example of modern Mediterranean architecture. Our wonderful panoramic terrace complete with deckchairs and pergola is the ideal place to relax and enjoy the stunning views of the Bay of Naples. The hotel has also been awarded the EcoWorldHotel quality trademark and is ISO 14001 certified. Guests can rest assured that they are staying in a hotel with a reduced environmental impact. We offer our guests a friendly yet refined atmosphere with a tastefully furnished interior and decorated in soft colour schemes. The hotel has a swimming pool, private car park (on charge), fitness center, garden with piano bar during the summer season, indoor bar, and TV lounge, nearby tennis court, free internt wi-fi. ... more   less 
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