As with most of the reviews on here, I must start with the service provided by the staff at this hotel. We arrived after a very long n uncomfortable journey from Naples on the circumsevia train. We were greeted by a friendly member of staff on reception who was both welcoming and professional. He explained clearly the usual hotel bits n bibs and provided us with a city map explaining where certain areas of interest were located. We were then escorted to our room by a porter who was also very welcoming. The room was spacious, bright, clean and had all the amenities we were expecting. We stayed in a comfort room with a balcony (which was a tad small) but had a beautiful view. Throughout our stay, our room was kept clean by the staff, towels were replaced during the day and our beds were turned down and blinds shut every night. I have stayed in various 4/5 star hotels in the past but nowhere where our room was kept immaculate at all times like antiche mura. Breakfast was adequate with a wide range of food choices to suit all. We were given recommendations by reception for nearby restaurants and were even provided transport for some of these. We didn't enjoy restaurant Tasso as much. It was overpriced and the service was pretty average for what we ended up paying.
I would like to praise each n every member of staff at reception for their help and guidance throughout the stay. They made us feel extremely welcome and it was lovely to see them greet us by our names whenever we walked past.
The only downside I would add is the pool area which was fairly small and a bit cramped. We found a lot of sunbeds were 'saved' with guests at the hotel leaving their belongings on them which was a bit unfair. I think the hotel could implement a stricter policy on this and not allow anyone to save sunbeds. Nevertheless, the pool area was kept clean and tidy most of the time. The towels were a bit stiff. We didn't eat at the snack bar but it was always busy. We didn't really have much interaction with mario the pool attendant and he seemed to greet other guests now n again but we hardly had any interaction.
I would most definitely recommend this hotel to friends n family. Location is as perfect as you. An get. 10 mins walk to the station, 5mins to the main centre, the port was 10mins away where the views were breathtaking. We did pay a lot for our stay here (more so because of the time of month) but it most defiantly lived up to my expectations and worth the excellent rating it has on trip advisor.
- Official Description (provided by the hotel):
- Antiche Mura Hotel has a wonderful position in the heart of Sorrento, in the main square Piazza Tasso. It is an ideal base for exploring Sorrento and its beautiful surroundings like Capri, Positano, Amalfi, Ravello, etc. This newly renovated hotel combines elegance, style and modern comforts (Like Free Wi-Fi) able to satisfy guests with the highest expectations. At the same time , you will be able to experience centuries of history. ... more less
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- Also Known As:
- Antiche Mura Sorrento