I may well be the odd one out, as most people seem to have given this hotel a good review.
Any one that feels I just complain for the sake of it, please look at my other reviews, and see that generally I am well pleased with the hotels I book.
The good points.
The position is superb...overlooking a quiet square and the bay. The views from the room were excellent. Also, the pool was a good size, clean and with good sun loungers and deck chairs. Generally the hotel was clean.
The rooms are a bit tired. The beds have horrible mattress covers which appear to be plastic backed presumably to be waterproof. They are most uncomfortable, and I have not as yet wet a bed so they seem quite unnecessary.
The breakfast was poor. At first glance it looked ok, but there were only 2 types of yogurt and only water melon and pineapple as fruit. Also the last day we went at 9 50 and nearly everything was gone and not replaced.
The staff were false and everything appeared to be a problem even though they smiled incessantly. I asked for ice and received 2 plastic glasses with 3 cubes in each. Another day I asked for 2 plates and 2 knives as we had bought some fruit and wished to eat it on the balcony. I had to ask 3 different people and then was made to feel like I was asking for something terrible.
The chairs on the balcony are cheap white plastic chairs that have become very dirty, and have been painted over whilst still dirty. Hence the paint comes away on hands and clothes.
Worst of all, when I asked the reception if they could organise a car to Naples airport, I was told that they could arrange a very special deal at 110 euros, and that anywhere else would charge up to 100 euros per person.
In reality, we had were able to easily book a Mercedes car to the airport in the town at 70 euros for the 2 of us which arrived punctually and with a charming driver.
In short, this hotel was a real disappointment. At almost 200 pounds a night I would certainly have expected more. I would only recommend this hotel if it is booked at a very good rate otherwise, give it a wide berth and go elsewhere.
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- Also Known As:
- Hotel Continental Sorrento