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“True old-school service with a modern twist”
5 of 5 bubbles Review of Hotel Continental

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Hotel Continental
Ranked #28 of 100 Hotels in Sorrento
Certificate of Excellence
Hobart, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“True old-school service with a modern twist”
5 of 5 bubbles Reviewed 9 July 2014 via mobile

I cannot recommend this hotel enough. We have spent 3 nights here and from the moment we made the booking to the moment of departure we felt welcome and looked after. This hotel has absolutely everything; great location, well-appointed rooms, excellent restaurant, bar and pool area but what sets it apart from the rest is its outstanding level of customer service. We had never experienced anything like it, nothing was too much trouble and we were welcomed like friends every time we entered the hotel. Antonio and Francesco looked after us especially well. This hotel has good, old-fashioned service and you can tell the staff truly enjoy their jobs.

Thank you for making our stay in Sorrento truly special.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Flos88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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836 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (226)
Date | Rating
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English first
liverpool
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

Just returned from a weeks stay at this hotel, and what a lovely time we had. The hotel is relaxed beautiful Italian elegance, and the staff were wonderful! Although our room did overlook some building work, the balcony was large, caught the sun all day and did have lovely views of old Sorrento and the mountains. Our room and all the public areas of the hotel are beautiful, the breakfast was plentiful and varied and did provide an adequate start to the day. As said before you cannot fault the staff who all provided really friendly polite service. Only one minor thing is the lack of tea and coffee making facilities in the room. The location of the hotel is perfect, on the sea front with views of Bay of Naples and Mount Vesuvias, in a tranquil park area, and five or ten minutes walk from the all the activity, restaurants, bars, galleries, and beautiful churches. Bus and train station takes you to all attractions Pompei, Herculaneum etc just a short walk from the main square. We had great food in every restaurant we ate in, but if you want to escape the hustle and bustle for a quiet drink we would recommend the Dolio Inn Pub its down a quiet little side street not too far from the hotel and plays good music. All in all we would thoroughly recommend this hotel. A fantastic first impression of Italy.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank airgone747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucestershire, England
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

The staff in this hotel are brilliant - they can't do enough for you, really good old fashioned service. The hotel itself is well located in the heart of Sorrento but near to the beach area also and in a quiet cul-de-sac so no through traffic. We could sit on our balcony and watch the wedding parties coming down from the local church for photographs. The rooms are a reasonable size - no kettle but that is the case with most hotels in Italy and yes the hairdryer in the room is rubbish (I took my own but you are not meant to due to health and safety). The rooms are aire conditioned and spotless as is the rest of the hotel, there is some noise when people are arriving and departing and on one occassion I heard next doors alarm clock but it was not a problem. The breakfast is lovely, but I think it is the staff that make this hotel great as they really were very friendly and helpful. Didn't use the spa or gym so can't comment on that, there is a lift down to the beach area, 3 Euros if you want to sunbathe on the beach but free to walk round and you can walk to the harbour area, if you want to sunbathe also you have to get loungers etc which can all get a bit expensive, we did this once but then used the hotel pool (which is huge) the rest of the time, loads of loungers around the pool.

Room Tip: we had a balcony and sea view and I would say its worth paying the extra - after all sorrento is fam...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tewkesbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

was surprised by excellent location of the hotel - close to the historical center and the beach.
has direct access to Lionelly's beach (lift from the lobby).
I would recommend the hotel - extremely positive friendly and polite staff!
Rooms are very clean. we stayed there (3 of us) in room 103 - originally thought that access to swimming pool can cause issue being noisy but that was a mistake!
Room was very convinient and cosy, very calm place for family vacation.
by the way extremely good breadfast for Italy - not just sandwiches and yogurts, we had good continental breakfast.
Would recommend the stay over there!

Room Tip: 103 - calm place with excellent view to swimming pool and a hill
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elena-Milutin-Maxim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

A very good hotel well located for all sightseeing and bars and restaurants.
We booked half board and the food doesn't dissapoint.We will be going again in the near future.The hotel is about an hour and half away from Naples by coach.

Room Tip: Use Trip Advisor for all you need to know
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank harvey47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 July 2014

I have just got back from staying at the Hotel Continental in Sorrento for a 10 day holiday with my husband.
It was a lovely hotel and the staff were so friendly, helpful and nothing was too much trouble for them.
The breakfasts were lovely, lots of choice, the only thing that wasn't nice was the juices. They were really watery but apart from that food was lovely.
The internet was very intermittent but poolside lovely and clean. Had lunch in the hotel once on our last day and food was lovely and tasty.
would recommend this hotel, position is really good, on top of everything and we loved sitting in the front of the hotel as it overlooked the beautiful sea.
Will definitely be going back to the hotel Continental in the future

Room Tip: we had a room on the fourth floor and it overlooked the pool. The rooms at the front are the best b...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beverly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walton on Thames
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

An excellent hotel in the quieter part of Sorrento but still within easy waking distance of the main shopping and eating areas. Rooms were well appointed and scrupulously clean (and kept so by a discreet maid service). The reception and concierge staff were without exception friendly, approachable and helpful. The breakfast available in the hotel was varied and extensive and staffed by a team of very efficient and polite waiters. I have no hesitation in recommending this hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Derek B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Continental

Property: Hotel Continental
Address: Piazza della Vittoria n. 4, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool
Hotel Style:
#9 Business Hotel in Sorrento
#24 Luxury Hotel in Sorrento
#27 Romantic Hotel in Sorrento
#34 Family Hotel in Sorrento
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Continental 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hotel Continental Sorrento

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