It is difficult reviewing a hotel when travelling with a small group as opposed to travelling as a couple, but my concerns were aroused as our group checked in whilst a much larger group waited to do likewise. Any hotel that has only one clerk on the desk at a time like this, has a serious management problem. Our room was ok, minimal in respect of amenities for example, the tiniest and cheapest bar of soap, the tiniest TV set I have ever seen, but not tiny in terms of guest instructions: do not put the kettle (there was not one) on the furniture; do not put your own food or drink the in room fridge etc etc - a welcome of some sort would have been nice. And as for our dinner and breakfast, both most disappointing, served by condescending staff, whose only interest was to get us out of the dining room (not a restaurant) by any stretch of the imagination. This hotel needs to train it's staff to love their guests, not just treat them like numbers!
- Official Description (provided by the hotel):
- An oasis in the heart of Sorrento. The Hotel offers a special atmostphere and right environment for spending a relaxing and amusing holiday. Even if it is located in the centre of the town, the Hotel is a tranquil oasis. The structure has been developed around an ancient tower, dating back to the sixtieth century. It hosts three large suites which are characterised by intimate and luxurious atmospheres. Our services Swimming pool, Credit Cards, Satellite TV, Hairdryer in room, Safe, Fax, Photocopying, Luggage Storage, Restaurant, Internet point, Wi-Fi. Our staff speaks English, French and German. ... more less
- Reservation Options:
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- Also Known As:
- Michelangelo Hotel Sorrento
- Hotel Michelangelo Sorrento
- Michelangelo Sorrento