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“Disappointed”
Review of Michelangelo Hotel

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Michelangelo Hotel
Ranked #61 of 100 Hotels in Sorrento
Certificate of Excellence
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Disappointed”
Reviewed 31 March 2014

Rooms smell.... Showers are awful and small. Our shower head was not in a good position but facing out onto the bathroom floor. Located right on the train line which runs from 6am. Cigarette smoke comes through the vents from the terrace. The balcony door completely fell off from the hinges so we were unable to let fresh air in. No view and the food was not very nice.
The location to Central sorrento is good. Took 2 hours for reception to organise more pillows.
Overall for a 4 star hotel it was not worth the stay... Disappointed!!!

Room Tip: Don't stay here
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  • Stayed March 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Sammy140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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792 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
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English first
Worthing, United Kingdom
Level Contributor
130 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 28 March 2014

My partner and I stayed here in March. The hotel is very clean and the staff are very friendly. The room was lovely with a balcony and the bathroom was large with plenty of towels We stayed in room 42 it was a nice sized room with a mini bar Found the bath to be quite slippery.Breakfast was continental as expected - bread, crossiants, cereals, cheese, ham,eggs. Had dinner here on two nights food was ok soup we had for starter was lovely main meals ok.Hotel location very near main attractions and the centre of Santorini.

  • Stayed March 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank carter94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 March 2014

Stayed 2 nights, centrally located in Sorrento. Hotel staff was attentive, food was great, head waiter Sr. Salvadore was excellent! Room was clean and bed was fairly soft (all Americans say Yay!) Highly recommend this hotel for a nice stay in Sorrento.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Martalovestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 March 2014

Enjoyed a fabulous lunch at the hotel.
This was a joint wedding anniversary and birthday celebration and the food and service were both excellent. Thanks to Michele for arranging this and Salvatore who was a great host.
The celebratory cakes literally added the icing to a memorable occasion.

  • Stayed March 2014, travelled as a couple
    • Service
Helpful?
Thank daytrip38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 March 2014

I have just spent 3 nights in this hotel and was worried about how it would be after reading some reviews on here. However the hotel was lovely, clean, well maintained, pretty and well decorated. It is spacious and my room (413) was lovely with a big bathroom and plenty of space. The bed was comfy and not hard. It was at the back overlooking the train line, but as another reviewer has said, this is a very small local line, the trains go once every half an hour but not during the night, and they are going very slowly and are not loud, so this is really not an issue. The wifi is not free in the rooms, but it did only cost 10 Euros for three nights unlimited access. The reception staff were very helpful and polite. However the best thing about this hotel is how very close it is to the train station (approx 90 seconds walk) where the trains go to Pompeii, Herculaneum and into Naples, and there is a very efficient bus service from the train station direct to Naples Airport. There is also a small branch of the local tourist information office at the station. It is only a three minute walk from the centre of town and five minutes from the view over the port and the bay.
I agree with other reviewers that the breakfast was very poor - tinned fruit salad! With a poor choice of cereals and yoghurts, but lots of sweet buns and pastries if that is your thing. Also tea and coffee making facilities in the room would be nice. Finally please note that the lift on every floor emerged onto a mezzanine so that you always had to go down or up three stairs to get to your room - no good for wheelchair users or someone who could not manage stairs,

Room Tip: Don't worry if you get a room at the back - the train noise is minimal.
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  • Stayed March 2014, travelled solo
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Helpful?
5 Thank JoReed2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne Australia
Level Contributor
193 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 16 March 2014

Yes it was quirky in a way, unique with antiques and a real interesting atmosphere. I enjoyed it actually, it was handy walking from the hotel into town and the staff seemed really nice too. The room we had unfortunately looked down onto the railway but that was okay, it was a balcony, and our own too!! That bit was great. The rooms were comfortable and clean, the bathrooms were spacious and the bed was really nice. I liked its difference, you just knew you were in Italy and that was a great feeling, something a lot of newer hotels miss the mark on. Breakfast disappointed me a little as we were part of a group and "banned" from several tables. They could have just put little notes on the tables that we were supposed to be on than react with shock horror and then upturn the chairs so we couldn't sit there. That was the only negative and the reason I deducted a star.

Room Tip: Probably to get a room overlooking the front of the hotel than the back railway yard would be best.
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  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank optionalextras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 March 2014 via mobile

The rooms are clean but shower is no good at all, so small, you have difficulties washing your hair with two hands. The restaurant leaves a bit to be desired, the dinner was horrible and the staff seemed extremely rushed and abrupt. We had breakfast there as I only eat cereal and coffee but the second night we had pizza next door which was great.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Carol_aust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Michelangelo Hotel

Property: Michelangelo Hotel
Address: Corso Italia 275, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#33 Romantic Hotel in Sorrento
#40 Family Hotel in Sorrento
#43 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Michelangelo Hotel 4*
Number of rooms: 121
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Also Known As:
Michelangelo Hotel Sorrento
Hotel Michelangelo Sorrento
Michelangelo Sorrento

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