This hotel is mainly a Thomson hotel.
Our holiday started with a four and half hour delay, where we were lied to often about when we would eventually travel; why not explain honestly at the beginning and ask for forbearance?
We got to the hotel at midnight and were met with a cold meal of cheese, ham and bread. When we went up to our room we realised that the room they had given us was not the extra space one we had paid extra money for. Next morning we explained to the receptionist who said she would contact the manager to ask what to do. The manager told her to tell us that "cot space" was just a term they put in and it didn't means anything. We waited until the manager arrived and explained to manager that we had paid Thomson more money for a bigger room and were told we had been given a balcony instead! When I said we wanted a bigger room we were told they were full and wouldn't have room until Monday (this was Saturday). I left the desk saying that I would have a word with the Rep. When I got to our room, the phone was ringing and it was the manager saying they had found a room and did I want to look at it. I collected my husband from the terrace and we went to a slightly larger room. The bathroom had no window and the only good thing about our room was that the bathroom had a window. My husband said he didn't like the bathroom so we said we would cope with the small room. Only the back corner rooms have windows in the bathrooms (we were in 219)
We went to the dining room for breakfast. The Head Waiter is a Job's Worth. He told you when and where to sit, when to eat, and where you could drink. I found him very intimidating and dreaded going into the dining room. . Two evening meals were outside buffet meals. It is quite chilly overlooking the sea at night but there was no choice except going elsewhere for a meal. Again the Head Waiter dictated where you sat and then made everyone sit until all the tables were full. He then directed tables in turn to get up and collect their food. Food was slightly better on these nights!
Breakfasts were very basic (the waiters were friendly and helpful but didn't seem able to understand that you need really hot water to make a cup of tea; my husband did enjoy the coffee though) and evening meals were really bland and of poor quality, wine extremely expensive. Again, you had to wait until the Head waiter took your order while the waiters stood about unable to do anything.
We put on our television, which has 40 stations. Only two of these are in English; at least we think they are except the satellite is not facing the correct way. We reported this to the reception and the Thomson Rep but it was never sorted.
The location is fantastic. The views are wonderful and we were a short walk away from the town centre. The walk was quite steep in places but we knew this before we went and used it as a keep fit activity!! Marina Grande, where the hotel is situated, is the fishermen's' harbour and they own restaurants there where the day's catch is on the menu. If you buy food and drink from a couple of these you get free sunbeds and umbrellas as there are none at the Admiral. Nor can you enter the sea at the hotel.
Walking the narrow streets in the town was a nightly activity. All the shops are open and everyone wanders about happily. We felt totally safe everywhere we went.
We used the local train to visit Herculaneum and Pompeii; the train cost 8 euros for two return journeys and then we only had to pay entrance fees; we got combined tickets for 20 euros per person. We did a Thomson select for a boat trip to Capri. This was a very expensive way of doing this visit but as it included a trip around the island and a light lunch we thought it worth it. Unfortunately, the sea was very rough and the trip around the island was curtailed and the light lunch was a flattened sandwich! At one point during the return journey we all thought our small boat was going to overturn and then the sea forced our boat round facing the direction of Capri again. It was then I wondered why we were not given life jackets or told if there were any on the boat!! We did the Amalfi Coast by the local Ferry which was a lot cheaper than the Thomson excursion. Amalfi was lovely and well worth a visit.
The girls on the reception were extremely helpful. They explained about the local trains and buses and supplied timetables. They answered all your queries with a smile and useful information. They helped to make our holiday better.
The journey home began with a delayed flight! This time it was only a delay of 55 minutes because the plane coming to Naples had had to be changed again and then a further 40 minutes as the agent tried to force the plane to accept an extra passenger on an already full plane. This was made worse by his luggage having been put in the plane's hold. We got to Manchester in time to get home by midnight!
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- Also Known As:
- Admiral Hotel Sorrento