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“Great location. Top service”

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Hotel Sorrento City
Ranked #44 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed 16 August 2013

We found the room was quite small but that was typical from our experience in Italy and France. That is the only thing you could call a negative. The staff were great and gave us plenty of advice on what to see and where to eat. We took the advice and no regrets at all!! Location could not be better. Our room overlooked the main street and was double glazed so no noise problem. Not that it mattered as we were out enjoying the atmosphere in Sorrento. Great town and hotel is a great place to stay!! Would recommend for sure!!!!

  • Stayed: August 2013
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Thank Bob T T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 August 2013

I chose this hotel for the location, and the location turned out to be excellent. It was just a two to three minute walk to Piazza Tassos, which is where everything seems to happen in Sorrento. The train station was just a few minutes walk the other direction. The rooms were very clean and the staff was always very helpful and friendly. We had a few issues with the coffee machine in the breakfast area. It malfunctioned a few times and we needed some directions, but the breakfast food was all very fresh. The selection was practically identical to the two other hotels we stayed at in Italy, but there was enough variety to keep everyone in our family of 5 happy. The morning that we departed, the front desk clerk heard us discussing that we would have to grab some breakfast at the train station since we were leaving the hotel early. He offered to have breakfast ready for us 30 minutes before the usual start time so that we could eat before we left. How kind, and much more convenient!

If you have an odd number of people, they have triples available which is another reason we chose it. I was a little worried when I was booking the hotel in February because I wasn't getting very timely responses to my direct emails. I had a few questions that I wanted to ask, and had a hard time contacting anyone. I finally learned that the hotel was closed for the season which is why they weren't so quick to respond. Sorrento being a small place evidently does really scale back in the winter months when it is not full of tourists.

Overall, this was a great hotel at a very reasonable price.

Room Tip: Some rooms face the front of the hotel and have a street view. Others do not. The street noise was n...
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  • Stayed: June 2013, travelled with family
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Thank Sandra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2013 via mobile

First time for me in this hotel ( not in Sorrento) and I was very pleased about everything. First the reception. Teresa was very helpful, she gave us lots of information and also she prepared a small aperitivo the day we arrived. Rooms are clean, nice and spacious. Breakfast in the morning has lots of choices, from excellent cakes to nice cured meat and cheese. There is also a terrace on the top floor where I had a very cold beer for only €1.50. Thanks everyone for the excellent job. I'll be back!!!

  • Stayed: July 2013
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Thank elpatojones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2013

Good location and nice daily breakfast choices but the room we were given was quite small. The pictures of the hotel I thought were misleading. Yes we had a balcony, but it was so small that it was unusable and was overlooking an alley. The air conditioner was almost no help and you cannot keep it on during the day while you are out so you walk into a very warm room.

  • Stayed: July 2013
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2  Thank Imabooklover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sorrentocity, Direttore at Hotel Sorrento City, responded to this reviewResponded 30 July 2013
Google Translation

Gentile cliente, ho davvero poco da dire di fronte alle Sue parole, La ringrazio innanzitutto per aver recensito l' albergo, ma vorrei davvero capire di quale vicolo parla visto che , delle dodici camere disponibili , dieci affacciano sul Corso Italia, strada principale di Sorrento , e peraltro dai nostri balconi , di dimensioni NORMALI, abbastanza spaziosi da poter offrire ben due poltroncine ed un tavolo, si puo' ammirare piazza Tasso.
Indubbiamente le altre due stanze occupano una posizione diversa....nel senso che si affacciano sul fianco del palazetto, e quindi non vedono il Corso principale per intero, ma di certo non affacciano su nessun vicolo, anche perche ' nelle immediate vicinanze non ce ne sono, i vicoletti di Sorrento, sono infatti situati nel centro storico a 500 metri da noi.L'hotel offre anche un roof all'ultimo piano, come potra' notare, e' sottolineato anche in altre recensioni dei nostri utenti, e, all'arrivo la portineria informa i clienti.
infine, l'aria condizionata si spegne all'apertura del balcone o uscendo dalla camera, ma , chiedendo semplicemente in portineria, l'aria viene riaccesa anche quando la camera e' vuota, direttamente da noi...anche questa informazione viene fornita all'arrivo, sempre.
la ringrazio
Roberta Di leva
hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2013

Stayed for two nights. The room was a little small and left no room for our two suitcases. But other than this minor inconvenience it was clean, the staff extremely friendly, courteous and always ready to help. They recommended our tour to the Amalfi Coast and the Sorrento Musical. Good recommendations especially the Amalfi Drive tour. Good continental breakfast with plenty of fruit.

  • Stayed: July 2013, travelled as a couple
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Thank PeppinoAjax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

This is a good city hotel, very cosy and has small, but nice rooms. We had a room with a balcony and could sit and watch people walking by. You are right in the middle of the centre, but the street is not noisy and has a lot of shops and cafees. Our portier Teresa was very helpful and we loved our stay at hotel Sorrento City.

Room Tip: Take a room with a balcony. That is nice.
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  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Barbro L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

The hotel was clean, modern, staff was helpful and always there. The location of the hotel cannot be beat and having a balcony over the street was really nice. We only stayed 1 night but I would recommend it to anyone coming to visit.

Room Tip: Get a street view as it was nice to sit out there and we did not hear the noise once the door was sh...
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  • Stayed: July 2013, travelled with family
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Review collected in partnership with this hotel
2  Thank Dena V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sorrento City

Address: Corso Italia 221, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#25 Family Hotel in Sorrento
#28 Romantic Hotel in Sorrento
Price Range: £78 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sorrento City 3*
Number of rooms: 12
Official Description (provided by the hotel):
A jewel in the heart of Sorrento, Sorrento City Hotel is a boutique hotel a short walk to Piazza Tasso: a living room to live the harmony of Sorrento Peninsula hospitality; a hotel, completely refurbished, which was the first Maison Meublè built in 50’s, where you can spend days of pure wonder. Style and elegance, prime quality of service and discretion make this hotel a symbol of Sorrento Peninsula hospitality. ... more   less 
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Also Known As:
City Hotel Sorrento
Sorrento City Hotel

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