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“Great Location” 5 of 5 bubbles
Review of Hotel Plaza

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Hotel Plaza
Ranked #14 of 100 Hotels in Sorrento
Certificate of Excellence
GreenLeadersBronze level
Hinckley, United Kingdom
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great Location”
5 of 5 bubbles Reviewed 20 August 2012

We stayed for 10 nights in this great hotel, it is central to all the shops and restaurants the bus station and train station. The hotel was very clean and tidy and the staff very attentive.we stayed in a comfort room but if i went back i would go for the deluxe and have a balcony.The pool area is slightly small but did not take anything away from the holiday.The buffet Breakfast includes all you would need to start your day.

Room Tip: Choose a deluxe room to get a balcony.
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  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy6056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brunoplaza, Direttore at Hotel Plaza, responded to this review, 27 August 2012
Dear guest, thank you for your lovely review. We are pleased that you appreciated our high standard of cleaning and our attentive professional staff. We have 2 types of comfort rooms: one with window but larger (about 25 m2) and one with front balcony but slightly smaller. Since we understand you preferred the front balcony, in your next reservation you may specifically request either a comfort with front balcony or a superior which adds to the advantage of the front balcony greater space inside the room (about 25m2). Regards
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1,482 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (299)
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English first
Germantown, Wisconsin
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 August 2012

My wife and I visited Sorrento as part of our 25th Anniversary vacation and boy did we luck out when we chose the Hotel Plaza! We enjoyed Sorrento and the Plaza so much that we extended our stay! The staff, particularly Raffaele and Maria, went above and beyond in helping us to enjoy our stay with suggestions and recommendations. The rooms were fabulous as was the rooftop pool and Antonino Pollio's pastries served at breakfast were mouth watering! Thank you so much to all for making our stay such a memorial one. We will return!!!

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PaulS11661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brunoplaza, Direttore at Hotel Plaza, responded to this review, 27 August 2012
Dear guest, thank you very much for taking your time to write such a positive review. We are so glad that you chose our hotel to celebrate your 25th wedding anniversary. Raffaele and Maria on the front desk wish to thank you for the appreaciative remarks and so does our pastry chef Antonino Pollio. Please keep your promise: return!!!
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Hull
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 17 August 2012

Stayed 6 nights at the Plaza in July. Location is perfect, right in the centre of sorrento a minute from piazza Tasso and about 5 minutes from the train station. Rooms were comfortable, shower cubicle maybe on the small side and we thought the cleaner did the minimum, but did come everyday. Staff were friendly, the roof top bar pleasant with good views over sorrento. This was never too busy, and there was always spare loungers or chairs. The hotel had 2 PCs with printers you could use to access the internet if you don't have your own laptop/ipad etc (get code from reception). Breakfast was very good, although you need a sweet tooth to enjoy all of it. The hotel has its own pastry chef and there was always a good selection of cakes and tarts , along with fruit and a few hot items. Not many English channels on the telly - ended up watching the olympics in french, but this was not an issue as we didn't go on holiday to watch TV. Overall a very good hotel, maybe more generic in its design, less traditional Italian, but that suited us. Would recommend if you want a centrally located hotel.

Room Tip: High room with a balcony
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  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ivan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basingstoke
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 August 2012

I've just came back from a week stay at this hotel in Sorrento & i have to say i have nothing but praise for this hotel! The staff were lovely & polite and were always helpful with any questions we had. The rooftop pool was AMAZING and offered a spectacular view! The only thing i could suggest to the hotel was to somehow fit more sun lounges in as throughout the day it does get busy or people go off and just leave their towel on the sun lounges for hours before returning!

Our rooms were very clean and were cleaned everyday! They were an average size rooms for me & my sister and the family room for my parents & younger sister was a reasonable size offering them plenty of space!

The only downfall with this hotel was how thin the walls are! I'm not sure if we just had a noisy floor of people but we could always hear room doors banging throughout the night and we could hear the next door people having showers and going to the toilet throughout the evenings. It was slightly annoying in the evenings especially when you were trying to get to sleep and you keep hearing heavy doors banging but my family managed to ignore it and however annoying it was i guess the hotel can't do much to stop the noise.

Other than that the stay was amazing and i would strongly suggest this hotel to friends & family!

Thank you for much a lovely stay!

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Becki081290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brunoplaza, Responsabile reception at Hotel Plaza, responded to this review, 17 August 2012
Dear guest,
thank you for your lovely review! We appreciated your mention of the AMAZING rooftop pool with its spectacular view and the accurate daily cleaning of the rooms. We are very pleased that you enjoyed your stay at the Plaza and that you will strongly recommend our hotel to your family and friends. We thus look forward to your and your friends' next visit. Regards!
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Glasgow, Scotland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 August 2012

Fantastic stay in the Plaza. It's well located to get the main square and so most parts of Sorrento. Room was comfortable and clean. Staff were very helpful too. Rooftop pool has great views over the Bay of Naples. It helped make our honeymoon a great event. Highly recommended.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank M_Marr_1888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brunoplaza, Responsabile reception at Hotel Plaza, responded to this review, 17 August 2012
Dear guest,
thank you for your positive review! The central location of our hotel will never be overemphasized. You really simply forget the car at the Plaza eveything being so close at hand. Thank you too for describing our rooms comfortable and clean and our staff very helpful. We are finally very glad to have contributed to a memorable honeymoon. Regards!
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Fareham
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 August 2012

We chose this hotel in Sorrento after reading so many positive reviews and we certainly weren't disappointed. It more than lived up to our expectations and more worthy than its 4 star rating - we've stayed in far worse 5 star hotels! All the hotel staff were polite, friendly and helpful and always greeted you with a smile. The hotel itself was spotlessly clean and tastfully decorated throughout in neutral colours and wood.
Our room was on the 5th floor and although we didn't have a balcony, we had wonderful views across Sorrento and the Bay of Naples.
The location is perfect, far away from the noise of the traffic in the main Piazza Tasso but near enough to walk to everywhere - shops, buses, trains, places of interest, etc.
Breakfasts were a full meal in themselves to start the day and the choices were fantastic and all served in a bright dining room with cosy alcoves round the edge.
The infinity pool on the roof commanded superb views of Vesuvius and the Bay of Naples and was a wonderful way to cool down after the heat of the day and we never experienced any trouble in getting a sunlounger or chair to sit on. The roof bar was a a relaxing place to read a book or have a few cool drinks.
All in all one of the best hotels we've stayed in and are planning to return again to Sorrento and the Plaza hotel sometime in the not too distant future.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Happily-married23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 August 2012

Visited Sorrento July-Aug. The hotel was very busy but the service was still excellent - the best service of all the places we visited in Sorrento.

The rooftop pool is amazing. The pool is lovely and the rooftop bar was a great place to get a quick drink before heading out for the evening.

The breakfast was very good - the staff were excellent - down to remembering what room we were staying in & what morning drinks we have.

The room was very modern & clean. Nice balcony but no view to speak of. The only problem during the stay was that we could always hear doors banging. This was slightly annoying. I think that if the hotel could solve this problem - allowing me to sleep in I would book again without hesitation! This hotel is offering something special.

  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GJ20100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brunoplaza, Responsabile reception at Hotel Plaza, responded to this review, 4 August 2012
Dear guest, thank you for your kind review! We are very pleased that you particularly appreciated the quality of our service which you found to be the best of all the places you visited in Sorrento. We are also glad that you enjoyed our infinity pool and Sky Bar on the rooftop, a great place indeed! As for the banging of doors, besides trusting in the consideration and good manners of our guests, we have adopted a special system to reduce the noise. So we wait for your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Plaza

Property: Hotel Plaza
Address: Via Fuori Mura 3, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Sorrento
#5 Family Hotel in Sorrento
#8 Business Hotel in Sorrento
#12 Romantic Hotel in Sorrento
#13 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Plaza 4*
Number of rooms: 65
Official Description (provided by the hotel):
The Plaza Hotel is located in the heart of Sorrento. A Hotel designed in accordance with the eco-philosophy principle: a commitment to responsible management and respect of the environment. Our professional hospitality staff will welcome you to this modern structure, the result of modern design and technology, completely refurbished with Eco-compatible materials.Awake with the aroma of local delicacies offered at the Plaza Restaurant or drop into the Plaza Cafe and taste the snacks prepared for you by our chef .The interiors' warmth and charming atmosphere will embrace you, letting you discover the rooms' vibrant colors, personalized for each level, drawing you to the Sky bar terrace, where you can sip an aperitif at sunset, enjoying the views of Naples’ Bay and the picturesque Valley of the Mills. Infinity pool on the roof top. ... more   less 
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Also Known As:
Plaza Hotel Sorrento

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