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“Excellent choice”
5 of 5 bubbles Review of Hotel Plaza

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Hotel Plaza
Ranked #14 of 100 Hotels in Sorrento
Certificate of Excellence
GreenLeadersBronze level
London
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent choice”
5 of 5 bubbles Reviewed 21 July 2013

We returned from a 3 night stay at this excellent hotel on the 20th July. I reiterate what others have said re great location, well appointed, comfortable and immaculately clean rooms ( as was the whole hotel). We had a room at the back which was lovely and quiet. The breakfasts were fantastic - gorgeous doughnuts, pastries, croissants, fruit, full English, panna cotta and the selection of vegetables and fruit for the juicer made you feel as if it was all very healthy!!! All this and extremely helpful and cheerful staff made it a hotel we would highly recommend. Thank you

Room Tip: Rooms at the back would probably be quieter, but you would get a more interesting outlook at the fr...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, 25 July 2013
Dear guest,

Thanks for taking the time to write about your experience at the Plaza hotel in Sorrento.
We are honored to be defined with such a positive adjective in both your review title and text.

You have mentioned our central location - just a few steps the main square, cafés, restaurants and shops, 5 minutes to trains, 10 minutes to either Marina Piccola (ferry port) and Marina Grande.

We are also glad that you enjoyed our breakfast; the latter offers among the food you have mentioned: doughnuts, pastries, croissants, full English breakfast, fruit and vegetables to make a fresh and healthy juice, a great range of cereals.

Finally, we would like to thank you for having defined our rooms as immaculately clean, this is a point on which we pride ourselves very much.

Thanks for choosing and recommending this hotel!

Hoping to welcome you again, in the meantime we greet you sincerely.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (306)
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English first
Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 July 2013

A very convenient location, literally two minutes walk from the square and all the lovely shops and restaurants, I checked in at noon and my room was ready as soon as I arrived. The room itself was nicely appointed with plenty of drawer and wardrobe space " a must have "!!!! Nice bathroom with decent hairdryer which is another plus point. I found all the reception staff very kind and helpful and there was nothing that they wouldn't help with. The rooftop pool and skybar was a personal favourite of mine where I could take a dip, have a cocktail and generally take in the wonderful views of Sorrento.

The breakfast was lovely with everything you could think of on display. You could even have champagne with breakfast if you wished and a juicer was there for the healthy guests. The staff at breakfast were good, as was the bar staff who all worked very hard to please the guests.

This is a lovely gem of a place, but I would say it is better suited to adults and couples. In all I had a fantastic time and would strongly recommend this hotel to anyone!

Room Tip: If you want a sea view ask for a room with a balcony, or a room on a higher floor.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, 17 July 2013
Dear guest,

thank you very much for your positive comments on your stay at the Plaza hotel in Sorrento.
We are glad that you enjoyed your stay at the Plaza.

You seem to have appreciated your room very much, its design together with all its comforts – from the furniture to the minor details such as the hairdryer.

You have mentioned our very central and convenient location, just a few minutes from the main square, shops and restaurants.

Having also advised on the room choice, we just wanted to clarify that more than a balcony, travelers who would like a sea view need to ask for a Superior room, which is the only type of room which guarantees a front balcony. And make sure you book well in advance because Superior rooms are very few and even fewer on higher floors!

Thank you again for your time and for choosing us.

Best Regards.
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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 July 2013

We stayed at the Hotel Plaza for the first week in July and couldn't have asked for more. The hotel is ideal location within 1 minute walk to the main square and 10 minutes to either the marina grande or the ferry port which takes you to either Capri or Ischia. Rooms were comfortable and a really good size with air conditioning, the roof top pool and bar area has stunning views and the staff were friendly and helpful all holiday.

Breakfast is all you could ask for, a great selection varying from cereal, fruit, cooked breakfast, continental and even early morning desserts!

Would highly recommend this hotel to anyone visiting Sorrento. An ideal couples retreat!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frankie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, 21 July 2013
Dear guest,

thank you for taking the time to write about your experience at the Plaza hotel in Sorrento.
We are happy to hear that you enjoyed your stay and in particular have appreciated our ideal location, the main square is really as you say reachable within 1 minute walk. As you mention, it is also approximately 10 minutes to either Marina Piccola (ferry port) and Marina Grande.

We are also glad that you enjoyed our breakfast, which offers a great range of cereals, fruit, both sweet and savory food.

Thanks for choosing and recommending this hotel!

Hoping to welcome you again, in the meantime we greet you sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 15 July 2013

Just finished a week here in Sorrento staying at this hotel. What a brilliant location. A few metres walk from the main square and a great base for exploring Sorrento and the surrounding areas. Cool down and take a dip on the roof top where there is a lovely pool and lounge area with snack/cocktail bar - with an amazing view over Sorrento. It is hard to find a hotel here with everything - perfect location, pool, and boutique. Not forgetting the staff who will bend over backwards for you - especially Maria!!

A must go!

The Churchills

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Churchill2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, 16 July 2013
Dear guest,

thank you very much for your positive comments on your stay at the Plaza hotel in Sorrento.

We are glad that you enjoyed your stay and that you have had the time to relax and of course sunbathe on our rooftop/Sky area. You have both surely taken back to Manchester a southern Italy tan for everyone to envy.

As you have mentioned our very central location, just a few meters walk from the main square, is definitely a great base to reach surrounding areas.

Many thanks for having also mentioned our staff. Hopefully we will be able to see you back at the Plaza shortly.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 July 2013

I never write reviews but I was so happy with my stay that I felt the need to talk about. A great location, fantasic breakfast, fantastic service. The pool on the roof toped it off perfectly. Thank you Plaza Hotel!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, 16 July 2013
Dear guest,

we are pleased with the fact that your stay at the Plaza hotel in Sorrento has urged you to write a review, and we are honored to know that this may be one of the few reviews written by you.

In just a few words, you were able to describe with such positive adjectives our location, breakfast and service. We are glad that you appreciated all these during your stay.

Hoping to welcome you back in the near future, we send you best greetings.

Thank you for choosing us!
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Boston, Massachusetts
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 11 July 2013

This was not a low cost hotel, but was within reason for the area, and the location and pool on the roof made it worth it. The rooms, breakfast room, roof deck and bar are all very modern clean and comfortable. The front desk staff is super helpful and will really take a lot of time to help you out, answering about a million of our questions. We loved having the pool and bar on the roof, and only regret it closed at 7:00. (but don't worry there is a bar downstairs too). The bartenders are also super nice and helpful. We spent a lot of our days outside of Sorrento, but loved coming back in the late afternoon for a swim, and then were in a very convenient location for dinner as we were right in center of town. Definitely recommend this one.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rripaldi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, 21 July 2013
Dear guest,

thank you very much for your positive comments on your stay at the Plaza hotel in Sorrento.

We are glad that you appreciated the services offered at our hotel: from the rooms to the rooftop/Sky bar area.

You mentioned both our very central location, just a few minutes from the main square, public transport, shops, cafés and restaurants, and our helpful staff, who as you say answers to any queries with care and devotion.

Thank you again for your time and we hope to see you back at the Plaza shortly.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 July 2013

My wife and I stayed at this hotel for five nights in April. It is a newer hotel, very conveniently located a block from the center and within walking distance to just about everything. We had a room with a balcony with a view of the ocean in the distance. The rooms are very modern and extremely well designed and very comfortable. The staff at the front desk was always ready to answer questions but somewhat reserved and lacking the usual Italian friendliness.
We would recommend staying at this hotel.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Californian24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, 8 July 2013
Dear guest,
Thanks for taking the time to write about your experience at the Plaza hotel in Sorrento.
We are glad that you enjoyed our very central location, within walking distance to everything and the view from your room’s balcony. Not all rooms have a balcony and even fewer a front balcony with a view overlooking the sea and the Vesuvius. If you don’t want to miss out on a room with a front balcony, we suggest you book a Superior room.
What a shame you found our staff reserved and lacking the usual Italian friendliness, the latter being as per most reviews what guests seem to appreciate the most. However, we will try to work on this point you have mentioned even more.
Hoping to welcome you again in the future, we send our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Plaza

Property: Hotel Plaza
Address: Via Fuori Mura 3, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Sorrento
#5 Family Hotel in Sorrento
#8 Business Hotel in Sorrento
#12 Romantic Hotel in Sorrento
#13 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Plaza 4*
Number of rooms: 65
Official Description (provided by the hotel):
The Plaza Hotel is located in the heart of Sorrento. A Hotel designed in accordance with the eco-philosophy principle: a commitment to responsible management and respect of the environment. Our professional hospitality staff will welcome you to this modern structure, the result of modern design and technology, completely refurbished with Eco-compatible materials.Awake with the aroma of local delicacies offered at the Plaza Restaurant or drop into the Plaza Cafe and taste the snacks prepared for you by our chef .The interiors' warmth and charming atmosphere will embrace you, letting you discover the rooms' vibrant colors, personalized for each level, drawing you to the Sky bar terrace, where you can sip an aperitif at sunset, enjoying the views of Naples’ Bay and the picturesque Valley of the Mills. Infinity pool on the roof top. ... more   less 
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Also Known As:
Plaza Hotel Sorrento

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