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“Great Hotel” 5 of 5 bubbles
Review of Hotel Plaza

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Hotel Plaza
Ranked #14 of 100 Hotels in Sorrento
Certificate of Excellence
GreenLeadersBronze level
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed 15 June 2014

The Hotel was spotless the staff were always very helpful, Maria was a great help with bookings.
The breakfast was fantastic. Even a bit of bubbly if you wanted . It had the Healthy as well as the sweet taste in mind. The roof top bar had an excellent view. Could not fault the hotel all all. Great location for exploring.

Room Tip: Really great breakfast even for the healthy or the sweet taste in mind
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike-Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (299)
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London, United Kingdom
Level Contributor
144 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

We decided on this hotel based on the reviews by previous hotel guests and yes, it lived up to all the positive comments already said. The staff were very friendly with a 'can do' attitude that was refreshing - this went a long way to make our stay and overall experience very enjoyable. The location was perfect - right in the centre yet quietly set aside and only a few meters walk to Tasso Square, shops, bars and restaurants. Our room (superior) was very comfortable, tastefully appointed with all modern facilities. All other facilities throughout the hotel were equally of a high standard. A great base to explore Sorrento and the Amalfi coast.

Room Tip: A superior room comes with a private balcony.
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Hendricks62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Direttore at Hotel Plaza, responded to this review, 13 June 2014
Dear valued guest,
thank you so much for your lovely review! We are very pleased that you found our hotel to be living up to all the positive comments on TA. Besides the very central location and the high standard of our facilities, it is nice that you remarked the pleasant attitude of our staff. Our guests are very important to us and it is nice when, as in your case, they perceive that.
Looking forward to your next visit, we send our kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poole, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 June 2014

My husband and I have just returned from a weeks holiday in Sorrento. Hotel Plaza was just lovely we were on 5th floor on the side with a balcony. The room was very clean and all the staff in the hotel were very helpful, nothing was too much trouble. The hotel is just a short walk away from the main square. We would definitely make a return visit.
Thank you for making our visit so enjoyable.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Heather T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Direttore at Hotel Plaza, responded to this review, 13 June 2014
Dear guest,
we are so pleased that you enjoyed your recent stay at the Plaza and that you decided to share your experience with other million travellers. Thank you for remarking how clean the room was and the friendly attitude of our staff always ready to help.
We really look forward to your return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newbury
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

Modern, very white and in a good position to enjoy the best of Sorrento.
We were lucky as we had a larger room than most but all rooms are very well appointed with almost everything you could need. I could really have done with tea & coffee and a kettle in the room but when I mentioned this at the end of our stay, they did say I should have asked!
The plunge pool (to cold to be anything else) is on the roof terrace that affords amazing views.
Breakfast was in a comfortable restaurant very well staffed who were quite polite.
The best member of staff was Carlo who serves in the bar in the evening, he always has a smile and is very attentive.
The white wine in the hotel was always served perfectly chilled, in good measures and at a good price. Also reasonable lunch snacks are served on the roof for lunch until 2pm
The loungers around the pool were a little hard on the back but there are plenty of them.
We were on the 5th floor (as requested) and so no problem with noise.
We would stay again for sure,

Room Tip: Ask for as high up as possible. Room 511 was large and lovely. No balcony but amazing views.
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  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lauren456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this review, 10 June 2014
Dear valued guest,

Thank you very much for your positive comments on your recent stay at the Plaza hotel in Sorrento.

We are glad that you appreciated the hotel's central position and its services. It is in fact a real shame that you did not mention anything about your need for a kettle, our staff would have surely provided one for you.

Hoping to see you again in the near future, the entire staff including Carlo greets you sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto
Level Contributor
188 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

This one ticks all of the boxes. Now, we did have a 4th floor room with a beautiful balcony so that may have helped but all I can say is that you will not be disappointed. The location is the best in all of Sorrento. You can walk everywhere from the port to the train station in minutes. And the hotel is located on a quiet side street right off the main square and shopping district. (Don't know what the other reviewer was talking about it being loud and horns, etc, didn't hear anything for the 5 nights we were there!)
The whole hotel is beautiful, airy, and pretty much all white so it would be very obvious if there was any dirt or anything in disrepair...there isn't.

Do I need to mention the breakfast room (stunning), or the breakfast buffet (OMG) or the incredible staff that cannot do enough for the guests? These are all mentioned in pretty much every review for a reason. It's all true. A special thanks to Maria at the front desk for being so helpful and for great restaurant suggestions. We had some amazing meals thanks to her!

The decor is fresh, light and so very inviting. I wouldn't even consider staying anywhere else when visiting Sorrento.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank jaskev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Direttore at Hotel Plaza, responded to this review, 13 June 2014
Dear guest,
thank you for your great review! It was so nice reading that for you the Plaza Hotel ticks off all the boxes. We are also pleased that you appreciated the hotel's fresh and inviting decor as well as the ideal location which we agree can be called the best in all of Sorrento with virtually everything being walking distance.
Thank you for the kind words about the hotel staff. Maria on the front desk thanks you for the special mention.
Looking forward to your next visit, we send our kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 June 2014 via mobile

The plaza has everything you want in a hotel, clean rooms, friendly staff, comfy bed. Some people complain about noise levels but I found it to be very quiet. Also had lovely breakfasts every morning with again friendly service. Enjoyed the terrace, never had a problem getting a sunbed, yes the pool is small but was fresh on a hot day. I would definitely go back to this hotel.

Stayed August 2013
Helpful?
1 Thank Andrew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 June 2014 via mobile

Just back from busy week's sightseeing holiday and the Plaza provided the perfect base for this. Easy access to the harbour, bus stops
and train station made all our trips so simple. Pompeii, Herculaneum, Capri, Vesuvius, Positano, Amalfi... we did the lot!
After an initial dissatisfaction with our room, we were swiftly moved to a quiet room at the back of the hotel which was comfortable and welcoming to come back to. Breakfasts were good with excellent service. In fact, service is a big plus at this hotel. Nothing was too much trouble and the staff were always courteous and very helpful. (Lovely Maria on reception deserves a special mention)
We celebrated a special occasion whilst there and were presented with a special cake and prosecco which was a lovely touch.
Thank you Plaza, we will reccomend you to anyone we can bore with our holiday stories!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jo d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Plaza

Property: Hotel Plaza
Address: Via Fuori Mura 3, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Sorrento
#5 Family Hotel in Sorrento
#8 Business Hotel in Sorrento
#12 Romantic Hotel in Sorrento
#13 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Plaza 4*
Number of rooms: 65
Official Description (provided by the hotel):
The Plaza Hotel is located in the heart of Sorrento. A Hotel designed in accordance with the eco-philosophy principle: a commitment to responsible management and respect of the environment. Our professional hospitality staff will welcome you to this modern structure, the result of modern design and technology, completely refurbished with Eco-compatible materials.Awake with the aroma of local delicacies offered at the Plaza Restaurant or drop into the Plaza Cafe and taste the snacks prepared for you by our chef .The interiors' warmth and charming atmosphere will embrace you, letting you discover the rooms' vibrant colors, personalized for each level, drawing you to the Sky bar terrace, where you can sip an aperitif at sunset, enjoying the views of Naples’ Bay and the picturesque Valley of the Mills. Infinity pool on the roof top. ... more   less 
Reservation Options:
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Also Known As:
Plaza Hotel Sorrento

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