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“"Fantastic Boutique Hotel in the heart of Sorrento"”
Review of Hotel Plaza

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Hotel Plaza
Ranked #13 of 100 Hotels in Sorrento
Certificate of Excellence
GreenLeadersBronze level
Reviewed 16 August 2014

My husband and I stayed at the Plaza in Sorrento for four nights we wished it could have been longer. We were booked for 7 nights but unfortunately because of business commitments could only go for 4, they allowed us at the last minute to change our booking. The hotel is lovely in the heart of Sorrento with a lovely bar and fantastic rooftop pool and bar with a sunbathing area which was just perfect at the end of a hectic day seeing all the sights that Italy has to offer. Maria the receptionist recommended and booked all our restaurants for the whole stay, fantastic choices and great service (it made our holiday). We will definitely be returning to the Plaza next year.

A great hotel with help friendly staff in the Heart of Sorrento.

Thank you to all the staff at the Plaza for making our holiday really enjoyable.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 August 2014 via mobile

This was our first trip to Italy. We spent 4 nights in Rome and 7 nights in Sorrento. The Plaza was a fabulous hotel. The staff were exceptional, we were made very welcome and their attention to detail was amazing. This will certainly not be our one and only trip. The hotel is situated in a perfect position metres from the main square. I did worry before we arrived having a 12 year old with us but no need both staff and guests helped our 7 nights to be relaxing and perfect.

Stayed: August 2014, travelled with family
1  Thank MandH-C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this reviewResponded 15 August 2014

Dear valued guest,

thank you for your positive review on your recent stay at the Plaza hotel in Sorrento. We are glad that you enjoyed your first trip to Italy.

We appreciate that you have underlined the attention to detail given by our staff. They always do their best to make your stay as welcome and as you defined it "exceptional" as possible.

We are very happy to hear that this will certainly not be your last trip here in Sorrento and in the meantime we send our best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014 via mobile

I stayed here for 3 nights and honestly found this to be one of the friendliest and nicest hotels I have ever stayed in. The location was fantastic and within walking distance to the train station, main square and port.
The breakfast was great with a wide choice of variety. The bar and the infinity pool was wonderful to relax and enjoy the sun.
The staff made our holiday, always so friendly and eager to go out of their way to make our holiday even more enjoyable! We found that one of the receptionists, Maria was absolutely fantastic. She helped us to organise a taxi to positano and even booked the restaurant for us. The following night she recommended a place to have our evening meal and it was amazing! She was very friendly and kind and nothing was too much trouble for her!
Would def recommend this hotel and if I was to return to Sorrento, I would absolutely stay here again! Thank you Hotel Plaza x

Stayed: August 2014
1  Thank Lorna3640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this reviewResponded 15 August 2014

Dear valued guest,

thank you for your nice comments on your recent stay at the Plaza hotel in Sorrento.

It is a satisfaction for us to read your superlatives "friendliest and nicest" to describe our hotel.
We are glad that you enjoyed both the central location and the variety of our breakfast buffet. You also outlined the bar and the infinity pool - both perfect places to relax and enjoy the sun. Maria from the front desk appreciates her mention very much and is happy to hear that you appreciated her assistance, she sends her best regards.

Hoping to see you again in the near future, in the meantime we send our best regards.

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Reviewed 9 August 2014 via mobile

You will not find a more central, convenient spot in all of Sorrento! This stunning boutique hotel is the perfect place to lay your head whilst here.
Rooms aren't overly luxurious but they are spacious & comfortable. The buffet breakfast is fantastic & staff extremely helpful.
Rooftop pool (although small) must be one of only a few in Sorrento. Would definitely recommend this hotel to anyone looking for a place they can relax at and also walk to everything the town has on offer.

Stayed: August 2014, travelled as a couple
2  Thank MelbourneJules1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

We booked 2 rooms at this hotel (505 & 502) both were amazing. Very clean, comfortable beds and friendly staff. The location was perfect, lots of excellent places to eat and all within walking distance. The hotel bar was a great way to start or finish your evening with reasonable priced drinks. All the staff make time to assist you and we were especially grateful to Cinzie on the reception who really took care of our booking and was very customer focused. Fantastic hotel worth booking. Would stay there again for sure.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Moira L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno_Amuro, Responsabile relazioni con la clientela at Hotel Plaza, responded to this reviewResponded 15 August 2014

Dear valued guest,

Thank you for your kind review on TA. We are happy to hear that you enjoyed your stay. The rooms you stayed in were Superior rooms and we agree when you say that they were amazing. Besides outlining the main features of our hotel, we are glad to read that you appreciated Cinzia's customer focused assistance. She is grateful for your mention and sends her best regards.

Hoping to welcome you back in the near future, we greet you sincerely.

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Reviewed 6 August 2014

We arrived at about 10.30 pm on 28th July. As soon as we walked into the reception area we thought, 'wow'. It was so cool, refreshing and everything seemed to sparkle with cleanliness and style. Check in was fast and efficient and we were given a room on the third floor. Our room sparkled too and had everything we needed.
On the second day we received a courtesy call from the reception staff to see if everything was ok. We have never had that in travelling abroad together in 30 years!
Didn't think things could get any better but they did. We were attending a friends wedding. Reception staff were more than happy to give directions to a hair salon and order us a corsage and a button hole for the occasion. Breakfast was simply beautiful with the most variety I have ever seen for a a hotel of this size. We drank in the bar every night as we felt so comfortable. Special mention to 'Giovani'. He was a fabulous waiter who worked very hard, as did the others but he made the most wonderful limoncello cocktail!.... Let's just say you don't need many!!!
Our room was cleaned every day and every aspect of the hotel was spotless.
The rooftop bar and pool area had the most amazing views and we were able to get a sunbed every time we went up there, whatever time it was during the day.
We tried several restaurants during our stay but have to say ' the Foreigners Club' was by far the best. The most amazing views, great food and fantastic service. We went 3 times, never booked a table and got one very close to the reserved tables! Also part of the gorgeous Sam and Baz's wedding was held in there. Fabulous champagne, nibbles and atmosphere for all you couples out there looking for a venue!
All in all we had an amazing time in Sorrento. We definitely chose the right hotel. We've never felt so relaxed. It's the most amazing ' little Gem' of a hotel in every aspect and we would certainly recommend it to anyone looking to holiday in Sorrento x

Room Tip: We stayed on the third floor. It was very quiet.
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank RuthandKevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

This is a lovely hotel right in the middle of everything. The room was bright and cheerful. Bit small but by European standards it was good. The breakfast was amazing. Every type of food both hot and cold. The service was friendly and helpful. Lovely bar area fronting the street. The pool was a bit small and not in a great position but it was clean and sunny. I'd definitely stay there again.

Room Tip: I went for the standard room and it was great.
  • Stayed: June 2014, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank IntrepidSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Plaza

Address: Via Fuori Mura 3, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Sorrento
#5 Family Hotel in Sorrento
#8 Business Hotel in Sorrento
#12 Luxury Hotel in Sorrento
#12 Romantic Hotel in Sorrento
Price Range: £96 - £395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Plaza 4*
Number of rooms: 65
Official Description (provided by the hotel):
The Plaza Hotel is located in the heart of Sorrento. A Hotel designed in accordance with the eco-philosophy principle: a commitment to responsible management and respect of the environment. Our professional hospitality staff will welcome you to this modern structure, the result of modern design and technology, completely refurbished with Eco-compatible materials.Awake with the aroma of local delicacies offered at the Plaza Restaurant or drop into the Plaza Cafe and taste the snacks prepared for you by our chef .The interiors' warmth and charming atmosphere will embrace you, letting you discover the rooms' vibrant colors, personalized for each level, drawing you to the Sky bar terrace, where you can sip an aperitif at sunset, enjoying the views of Naples’ Bay and the picturesque Valley of the Mills. Infinity pool on the roof top. ... more   less 
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Also Known As:
Plaza Hotel Sorrento

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