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“Beautiful place in the best location”
5 of 5 bubbles Review of Sorrento Flats

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Sorrento Flats
Ranked #6 of 126 Sorrento B&B and Inns
Certificate of Excellence
GreenLeadersSilver level
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful place in the best location”
5 of 5 bubbles Reviewed 3 June 2014

Our stay in Sorrento was great although short. The location of the flats is just perfect, right next to the old city centre and walking distance to the port. It was a bit complicated to get to the parking place but that us just how italian roads work. Luigi and his staff are really nice and helpful and we will definitely recommend the place to friends and family

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Natacha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this review, 18 August 2014
Dear Guest, thank you for your comments of Sorrento Flats. We hope you had an excellent stay here with us, even though it was short, we would like to invite to spend more days here with us in beautiful city of Sorrento!

Kind regards,
Luigi Scarpati
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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854 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
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English first
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

Looking for a hotel in Sorrento, I wanted a place that was close to the train station and heart of Sorrento with close distance to the main Piazza, this place has a perfect and easy to find location.

The quality is 5 stars:

1. Modern bathroom, with a large rain shower, plenty of water, glass shower door, walls tiled beautifully,
- great bath products (toiletry amenities)
- lightening also good for shaving or make-up
2. Comfortable, King Size bed, large and extra pillows and nice bedding.
3. Very large Modern well decorated tasteful decor room,
- with large comfortable sofa, and table and tall mirror,
- a place to hang clothes, place for luggage very spacious and clean.
4. Design details: night tables with adjustable accent lighting for night time (3 choices of light)
- Room lights (overhead), can make the room very bright, also adjustable
- all the electrical and ‘connectivity’ was perfect, (a complaint I have often with hotels – here it is equal or better than home)
5. Special additions: Little matching room decor blue tea lights candles in the room too! – Helped create that 'moment' in the evening,….
6. WI-FI was great - streaming music - no problem
7. The room is quiet even being on the main road as the balcony doors are modern/new soundproof
8. The Staff were exceptionally nice and helpful !!

Special Regards to Luigi, who made our stay exceptional by enabling us to enjoy a night out in the Positano ‘cave bar’.
Thank YOU!

Though lodging is not the most important part of a trip, it can make it wonderful if it is a great hotel. One wishes to stay in a place that is clean and comfortable, and quiet. One wants helpful available staff. One hopes for a comfortable large bed. One wants working air-conditioning, no electrical issues, a good bathroom. A place that feels like your treated to a luxury vacation away from home – but has the elements of a home,…..and Sorrento Flats did.

Highly recommended to anyone.

We will see you again soon,

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this review, 18 August 2014
Dear Guest, THANK YOU! THANK YOU! ... for all your comments and compliments, they made us very proud! We will strive for even better service and comfort for our guests! We would be happy to have you as our VIP guests, anytime!

Kind regards,
Luigi Scarpati
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

Great location, great staff, clean, quiet! Great restaurant recommendations by Fabio, Inn Buffalito was wonderful food, we had great food also for lunch our first day and also the ability to reserve tours through the hotel. Wonderful time on the Capri Boat Tour and the Pompeii and Vesuvius Boat Tour. We are looking forward to a return trip to Sorrento.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this review, 31 May 2014
Dear Guest, thank you for your excellent review. We are pleased to know that you liked our location, staff and our property. We are offering many services and suggestions to our guests, to let them enjoy Sorrento to maximum. We hope to greet you again at Sorrento Flats!
Best regards,
Luigi Scarpati
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

We stayed here for a week in mid May and it was a wonderful find. We had a minor incident in our arrangements to get to the B&B from Naples, but the staff handled it quickly and professionally and were very apologetic. They even refunded a portion of the cost. The location was perfect, the decor was new, fresh and clean. Beds were very comfortable. But mostly, the staff was exceptionally friendly and helpful, especially Fabio.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank llanderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this review, 31 May 2014
Dear Lynette, thank you for review on Sorrento Flats. We hope you accepted our apologies with this minor incident that has occurred. Thank you for kind words of our property, its location, décor and about us (the entire staff of Sorrento Flats). We hope you had a marvelous time here in Sorrento, and we would be more than happy to have you as our guests again at Sorrento Flats!
Best regards,
Luigi Scarpati
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

We flew into Naples airport and found the bus to Sorrento was parked right outside! Perfect start...
The drop off point was just around the corner from the flats and Luigi's directions were perfect, he greeted us at the front gate and helped carry our luggage up the flights of stairs to the flats location.From inside this seemed a hassle, but when you get to your room the view is from high above the street and makes every step worth while!
The welcome was very good, with drinks available right from the start. Luigi's style is almost as if he was a personal friend who he had welcomed you to his own home...first class!
The rooms are bright, colorful and clean, the en-suites are excellent standard. The help yourself shared kitchen was another excellent idea well executed.
Breakfast was well done and plentiful (more than you could ever eat!)...
Local knowledge from Luigi and his team was excellent, with very good bus and train links up and down the world famous Amalfi coast..

Room Tip: The purple room overlooks the main road outside, but is not disturbed by the noise as you are three...
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrettNick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this review, 31 May 2014
Dear Guest, thank you very much for this great review of Sorrento Flats. For us, feedback from the customer is very important, and we are so pleased to know, that you enjoyed every little thing, while you stayed with us. Our motto is “enter as strangers, leave as friends” is working! Thank you once again, and we hope we can host you again in nearest future at Sorrento Flats.
Best regards,
Luigi Scarpati
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Great experience even before arriving to Sorrento Flats!
Luigi contacted me by mail before arriving and he even indicated how to the B&B from the bus/train station. Then, upon arrival, Fabio helped with luggage to arrive to the apartments.

Fabio & Luigi could not have been more welcoming!!!
If anyone is traveling alone, this is the place to go, for sure. They give you every tip you need to profit your stay at Sorrento (food, local bus and train time schedule).
Breakfast is excellent, with fresh pastries and home-made desserts. I even tasted oranges from Fabio's garden (delicious!). There's a lady preparing the breakfast but some of the days Fabio prepared my capucinos! The breakfast area is a great place to meet the other guests staying at the B&B and it's at disposal for guests.

The location is excellent: very central, convenient to walk around Sorrento and also near the train/bus station Circumvesuviana.
The rooms are spacious (I had one with 2 floors which was super cool), and very clean! Also, great WiFi connection!

In spite of not having had the best weather during my stay, I was able to enjoy the Amalfi coast and have the best memories of Sorrento, in great part thanks to my experience at Sorrento Flats. This was my first time in Italy, and thanks to all the online reviews I was really lucky to have the best experiences in all the places I've chosen... but, no doubt Sorrento Flats is amongst my top B&B I've ever been!

I had to go on a rush because I was missing my train to Naples, but I cannot thank enough Luigi and Fabio for making feel so welcome and homely!
I would definitely return to Sorrento Flats!

PS: No elevator, but they helped me with luggage, so it was unnoticeable.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Romina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this review, 31 May 2014
Dear Romina, thank you very much for this lovely review after your stay at Sorrento Flats. We are always trying to pre-arrange everything, starting from estimated time of arrival and all the way to the small details of every person, to make their holidays with us enjoyable and memorable. Our guests are our pride, we are always at deposal to our guest, every little suggestion from locals makes a big difference. Happy to know, you enjoyed your room, our breakfast and nevertheless wireless signal, that is working very well. We would be happy to host you again, and in case you decide to visit Sorrento, you know where to find us!

Best regards,
Luigi Scarpati
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 4 May 2014

The flat was spotless, comfortable, in a great location, staffed with really lovely people (Fabio, Uri, the lady at breakfast and Giovanni the driver in particular) and breakfast was a decent spread of fruit, meats, cheeses, breads, cakes and pastries. The cappuccino was brilliant too.

I would definitely return to Sorrento Flats.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JJJJules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this review, 9 May 2014
Dear Guest, thank you for another wonderful review on Sorrento Flats. We are pleased to know that your liked our accommodation, hospitality, friendliness of the staff, and nevertheless our important central location, where within 5-10min you can reach everything in the town. We hope to see you soon again at Sorrento Flats, we will try to impress you once again!

Best regards,
Luigi Scarpati
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sorrento Flats

Property: Sorrento Flats
Address: Corso Italia 176, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #6 of 126 B&Bs / Inns in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sorrento Flats 5*
Number of rooms: 10
Official Description (provided by the hotel):
The simple and heartfelt hospitality, that will make you feel, not like customers, but old friends! Sorrento Flats is located in the heart of the city of Sorrento. The special location allows you to walk to all major attractions in the historical center of Sorrento and at the same time experience the true city life, made up of boutiques, restaurants and nightlife. The quiet streets of Sorrento are also filled with craft shops, markets with lemon products and inlaid wood items. You can watch the masters at work. Sorrento Flats is an ideal place to stay and enjoy the Sorrento Peninsula any time of year. We will welcome you heartily paying attention to every detail and suggesting you how to visit every corner of Peninsula, so that you can discover the most beautiful and unadulterated places of Sorrento We are the ideal point of departure for Capri, Ischia, Positano, Amalfi, Naples, Pompeii, Herculaneum, Paestum and Vesuvius. ... more   less 
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Also Known As:
Sorrento Flats Hotel Sorrento

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