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“Fantastic Staff...Thank You.”

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Hotel Prestige Sorrento
Ranked #26 of 100 Hotels in Sorrento
Certificate of Excellence
Meath
1 review
“Fantastic Staff...Thank You.”
Reviewed 16 April 2012

We had a wonderful week long stay at Hotel Prestige. The staff here are all wonderful. They are polite, friendly and extremely helpful. Rooms and grounds are very clean and well kept. As you are very high up the views are amazing and thankfully they have a great shuttle service into Sorrento with a kind and helpful driver. I would definitely recommend this hotel to friends. We had a most enjoyable stay.

  • Stayed April 2012, travelled as a couple
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    • Cleanliness
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Helpful?
Thank Niamh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (308)
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English first
Hereford, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2012

I booked the hotel for a mini-honeymoon in early April, taking the executive room on the top floor with private rooftop terrace (incredible view). From the moment we arrived, we thoroughly enjoyed our stay. The management team (Laura and Maria especially) offer the best front of house service I have ever encountered; no request is too much and always met in the most courteous manner. The hotel has stunning views over the bay and all front facing rooms have a private space to enjoy them. The hotel was immaculately clean. Staying in a boutique hotel like this offers a nice contrast to the bustling town of Sorrento. The shuttle bus system is easy to use and was very punctual. You will have to deal with traffic at peak times (40 minutes was the longest transfer, quickest was 20 mins), but it is worth it to escape to this tranquil environment. The attached restaurant is run by a lovely man who also goes the extra mile to make your evening enjoyable. This hotel was perfect and I would recommend anyone stay there.
Only one recommendation for the hotel - offer an early afternoon shuttle run (2pm) to allow guests the opportunity to visit Sorrento for the afternoon, so that they can utilise the sunbathing and pool area in the morning. Currently the latest day departure is 11am with the earliest return at 5pm.

Room Tip: The top floor terrace is the only room on that floor - quiet and private with fantastic views.
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  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank Mike_Baker_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeSorrento, Proprietario at Hotel Prestige Sorrento, responded to this review, 7 November 2012
Dear Guest, we thank you for your kindly contribution and we are really happy to have realized the best experience you deserve and for your good words about our Staff, and thank you for the advise that you wrote in you comment review. This will be really helpful for next clients and for our management to improve our service.
We are waiting for you again at the Hotel Prestige for your next holiday in Sorrento.
Best Regards .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto area, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2012

We stayed at Hotel Prestige, April 10-15, 2012. Just outside of Sorrento, Set on the side of a rock face, on a winding road, you have a beautiful panoramic view of Sorrento below, and Capri. Due to unfavorable weather on 3 of the 5 days, with unseasonable rain, we did not make use of their full facilities; swimming pool, terrace, however we still enjoyed our stay. The staff at Reception were very friendly & helpful, providing information, and options for travel mode. Although we rented a car, & parking is free and plentiful, we found that taking their Shuttle service to Sorrento was the best option. Driver Natale used routes to downtown Sorrento, based on traffic, which we would never have found. Plus, as we were directionally challenged, getting lost when driving from Napoli to Sorrento, & to Pompeii, it was so much more relaxing to take the shuttle to and from Sorrento in the evenings! Without being concerned about where to turn, and getting lost. Plus we met many other hotel guests on the shuttle, and the driver was friendly & entertaining as well.
The hotel was comfortable, & well kept; the complimentary breakfast was the best we have ever had, including an assortment of Italian specialties, and choice of coffee or tea, including cappuccino. Wait staff were also very efficent & friendly, too. Although there was no restaurant service at the hotel, they had an arrangement with a small restaurant, a km away, that you can get to via shuttle, and charges to your room, was very good, & staff was pleasant & friendly as well. Overall, we were very pleased with our stay, & we would not hesitate to recommend it others! Thank you Hotel Prestige for making our stay in the Sorrento area very memorable & pleasant!

Room Tip: If you have a choice select a room with a view of Sorrento, & sea!
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  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank Dominic C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeSorrento, Proprietario at Hotel Prestige Sorrento, responded to this review, 7 November 2012
Dear Guest , we really thank you to reviewed us on the best portal of travelers and sharing your memory.. you made the best gratification for us! Thank you for appreciate our service..we try to improve every season to reach ever higher levels. Thank you very much for your kindly words about our staff! It’s an appreciate Reward! Hoping to have you as our Guest for your next holiday in Sorrento. Best Greetings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oskarshamn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2012

This is a great hotel. The view from the hotel is really fantastic. The staff is great and help you with everything from excellent service at the hotel to helping you planning the day. Very good shuttlebus- service.
I will be back!

  • Stayed April 2012, travelled solo
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Helpful?
1 Thank magnusoskarshamn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeSorrento, Proprietario at Hotel Prestige Sorrento, responded to this review, 7 November 2012
Dear Guest,
We are really glad to read your good words regarding our job. We are very proud to have enjoyed your stay at the Hotel Prestige and thank you for your beautiful words that describe what we do more for passion than for real work. We hope that this will motivate us to get better and better. Hoping you have you as our Guest here in Sorrento! Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2012

I'm taking a moment to acknowledge the extraordinary service offered by the the staff of the Hotel Prestige! Not only were they very accommodating with their responses to e-mail inquiries before our trip, they were also most helpful with transportation arrangements and suggestions during our stay. Thank you Laura and colleagues!

  • Stayed March 2012, travelled with family
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Helpful?
Thank slylisam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 April 2012

we are just back from a week in hotel Prestige Sorrento, and it was one of our best vacations ever.
the hotel is located in a great place with the most romantic and breathtaking view, it is the cleanest, the staff was the kindest possible and helpful, they have very convenient free shuttles to Sorrento and back to the hotel a few times a day, and even the day trips and restaurants (Panorama and Leone Rosso) they have suggested us of - were incredible.
we are definitely coming again next year.

Room Tip: I believe that if possible you must ask for a room with a view to the bay
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  • Stayed April 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeSorrento, Proprietario at Hotel Prestige Sorrento, responded to this review, 17 November 2012
Dear Guest,
we are happy to know that your holiday was a wonderful time in our beautiful area, thank you for your kindly words about our panoramic position...This is one of hallmarks of our Hotel.
Hoping to welcome you here as our Guest for your next trip in Sorrento!
Best Greetings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hangzhou
1 review
Reviewed 11 April 2012

Service is perfect!The crew is extremely nice, responsible&helpful .They do more than you think. We stayed for 3 days. They send us honeymoom-champagne at the arriving! The shuttle&handsome-driver is helpful, and he helps to drive tenderly when baby is in car or you feel carsick. He will pick-up or send you to the train station. Location is good for seaview but average for travelling to Capri, because it's high on the hill. You need to take the shuttle for 25-30min to the downtowm first. Room is clean and in very valuable price! There is a swimming pool and a beautiful garden beside rooms~

Room Tip: Seaview room is better
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  • Stayed April 2012, travelled as a couple
    • Value
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    • Rooms
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    • Service
Helpful?
Thank Lin X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Prestige Sorrento

Property: Hotel Prestige Sorrento
Address: Via Nastro Azzurro 23, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Sorrento
#11 Family Hotel in Sorrento
#22 Luxury Hotel in Sorrento
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Prestige Sorrento 4*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel Prestige has a breathtaking view of both the Gulf of Naples and Salerno. Its 25 rooms are spacious, elegantly furnished and supremely comfortable. Situated just a few kilometres from the centre of Sorrento, the hotel is within easy reach of captivating beaches and important tourist attractions such as Positano, Amalfi, Ravello, Capri, Pompeii, Herculaneum and Naples. ... more   less 
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Also Known As:
Prestige Hotel Sorrento

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