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“Amazing Staff”

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Hotel Prestige Sorrento
Ranked #26 of 100 Hotels in Sorrento
Certificate of Excellence
Reviewed 26 October 2012

From the moment we arrived we were made to feel like celebrity guest. The staff was very accommodating and friendly. This friendliness was contagious- you could see it in their guest. Over breakfast, and as we made our way by the complimentary shuttle, we made some lovely acquaintances. As stated by others, the view from the terrace and pool is spectacular. The hotel has been been newly renovated and kept up beautifully. I was expecting a continental breakfast, but instead a buffet to appease every nationality. Us Canadians love our yogurt, eggs, bacon and toast, although, I did miss my brown bread. Instead, I explored the awesome selection of sweat buns. We had a couple days of rain, which made it a little more difficult to get to restaurants- the hotel accommodated us by providing extra shuttle service. My only concern is the beds- I don't sleep well on firm mattresses. In my travels I noticed places starting to advertise the comfort level of their mattresses- good idea.
Again, a lovely, very hospitable hotel. I would recommend this to anyone.

  • Stayed: October 2012, travelled as a couple
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Thank icoderre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeSorrento, Proprietario at Hotel Prestige Sorrento, responded to this reviewResponded 20 November 2012

Dear Guest,
We are really glad to read your good words regarding our job and also our staff. We are very proud to have enjoyed your stay at the Hotel Prestige and thank you for your beautiful words that describe what we do more for passion than for real work. We hope that this will motivate us to get better and better. Hoping you have you as our Guest here in Sorrento! Best Regards

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Reviews (1,363)
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584 - 590 of 1,363 reviews

Reviewed 25 October 2012

This is an excellent hotel for any stay in the Sorrento area. The views from the hotel terrace and bedrooms is excellent. The hotel is located approximately 10km from the centre of Sorrento. This is not a major problem as the hotel runs a free shuttle service. The public bus which runs along the Amalfi coast also stops beside the hotel.
As is stated in many reviews the breakfasts are very good with an excellent selection of cakes, cold meats, cheese and bread.
All of the staff work extremely hard. They also make you feel really welcome and are always available to offer friendly helpful advice. At no time did I see any member of staff look anything but happy in their work.
If anything lets the hotel down its the quality of food available other than at breakfast. The snack menu is largely made up of easy cook frozen food. This is less of a problem in the evening as the hotel promotes a nearby restaurant for evening meals and runs a shuttle service there in the evening (restaurant Panoramic) see separate review.
All in all a very pleasant stay and would recommend this hotel to anyone and intend to stay there the next time I holiday in this area.

Room Tip: Choose a room facing the sea. The ground floor rooms have terraces.
  • Stayed: October 2012, travelled with friends
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Thank aberkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

The location is great. The hotel is located in a hilly position so there is a fantastic view that lets you see all Sorrento. The beautiful view can be seen from the two terraces, there is also a great swimming pool. In addition it's easy to reach the center because the hotel has a free shuttle bus service. So I recommend this hotel to other in the center.
The room was very spacious. I didn't like the colors of bathroom.
Another positive note is the breakfast, really rich and abundant.

  • Stayed: September 2012, travelled as a couple
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Thank Albert I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeSorrento, Proprietario at Hotel Prestige Sorrento, responded to this reviewResponded 20 November 2012

Dear Guest,
we are happy to know that your holiday was a wonderful time in our beautiful area, thank you for your kindly words about our panoramic position...This is one of hallmarks of our Hotel.
Hoping to welcome you here as our Guest for your next trip in Sorrento!
Best Greetings

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Reviewed 24 October 2012

This hotel has quite possibly, the kindest staff of any hotel I've ever stayed at. They were wonderful with answering all our questions, serving us breakfast even though we slept past the breakfast hours, dealing with the confusion of my husband and me checking in at different times. They made our stay absoletuly wonderful and we will recommend this hotel to any friend we know visiting Sorrento.

  • Stayed: October 2012, travelled as a couple
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Thank Sarah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeSorrento, Proprietario at Hotel Prestige Sorrento, responded to this reviewResponded 18 November 2012

Dear Guest,
We thank you for your words, it's a pleasure to know that you have appreciate our work , we thank you again and we would be happy to have you back like our guest in future.

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Reviewed 23 October 2012

This hotel is really wonderful. Though it is about 20 minutes from Sorrento it is worth it! It is an escape with beautiful sky, water and mountain/volcano views. Their shuttle works effectively and they also sell bus tickets so that you can easily travel in between shuttle times if you wanted to do so. Additionally, if asked, the hotel is so accommodating that I'm sure they could add a shuttle stop or time if you needed it and asked ahead of time. My friend was able to get a Midnight pickup from Sorrento. If you want to travel along Amalfi coast it is a wonderful central location to do so. (We traveled on bus-((be warned it can be a bit bumpy of a ride on the bus!)) to Positano and a few other places along the coast and also took a hydrofoil to Capri fro Sorrento, which was just breathtaking!

The only suggestion I would make for hotel is to give everyone a disposable swipe card for use when purchasing alcohol or food at hotel that can be linked to the credit card of each individual guest so when checking out you don't have to worry about who ordered what and its more seamless for group travel. BUT, That aside the hotel tries their best to make it a stress free vacation for you, you can order food and have it delivered and no additional charge to your room, pool or wherever you are located in the hotel. Food is affordable and so is the wine. The staff is so hardworking,helpful and friendly, it really makes you feel good! Angela, Mary, Laura, María y Robert are awesome! Robert is so kind and patient with giving us directions or helping us plan our excursions. Breakfast is also very generous. Cappuccino delicious!

Their property has various places you can sit and relax and watch the sunset or drink a glass of wine or play cards like we did one night with a group of friends when we stayed in after a full day of touring. It can also be very romantic if you go as a couple! And at the end of trip we all were taken to the train to get to our next destination by the hotel. The driver of shuttle was friendly and accommodating as well! This was a wonderful trip!

Room Tip: Sorrento has lots of good restaurants to eat in, so get the shuttle and explore!
  • Stayed: August 2012, travelled with friends
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1  Thank Selina10022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeSorrento, Proprietario at Hotel Prestige Sorrento, responded to this reviewResponded 18 November 2012

Dear Guest,
we thank you for your precious contribution. We are happy to have realized the best experience you deserve, as you have been noted “your satisfaction is our best reward” !
Thank you very much for appreciate our staff and our services, and for your kindly words about our panoramic position...This is one of hallmarks of our Hotel.
And also thank you for the advise that you wrote in you comment review. This will be really helpful for next clients and for our management to improve our service.
We are waiting for you again as our Guest for your next holiday in Sorrento. Best Greetings.

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Reviewed 21 October 2012

I've been in "Prestige Hotel" for 2 nights (Jul.30 - Aug.1). It was really nice and comfortable, cozy.
not only location (fantastic sea view) but also restaurant.I enjoyed dinner at the restaurant with the unforgetable night view.
(I strongly recommend to try shrimp with the white wine sauce. I love it.) Actually the facilities is not new one. but confortable.
the location is not easy to access the town. but you can enjoy awesome view and relax there.

  • Stayed: October 2012, travelled with family
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Thank jonathan f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeSorrento, Proprietario at Hotel Prestige Sorrento, responded to this reviewResponded 18 November 2012

Dear Guest,
we are happy to know that your holiday was a wonderful time in our beautiful area, thank you for your kindly words about our panoramic position...This is one of hallmarks of our Hotel.
Hoping to welcome you here as our Guest for your next trip in Sorrento!
Best Greetings

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2012

We absolutely enjoyed our stay at this wonderful hotel. Staff was very professional and respectful. The views from the public terraces of Sorrento were wonderful by both day and night. Our room had a lovely private terrace and the room was nicely furnished and the hotel supplied lots of nice amenities. While this hotel is located out of town you can take advantage of the shuttle bus service to and from Sorrento. We did not find this to be a problem and enjoyed being away from the hustle and bustle of Sorrento. We ate at the restaurant that the hotel supplies a shuttle to and enjoyed the meals there.Breakfast was also very enjoyable. When we make it back to the Amalfi Coast, this hotel will be our home base.

  • Stayed: October 2012, travelled as a couple
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1  Thank Roz R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeSorrento, Proprietario at Hotel Prestige Sorrento, responded to this reviewResponded 18 November 2012

Dear Guest ,
we really thank you to reviewed us on the best portal of travelers and sharing your memory.. you made the best gratification for us! Thank you for appreciate our service..we try to improve every season to reach ever higher levels. Thank you very much for your kindly words about our staff! It’s an appreciate Reward! Hoping to have you as our Guest for your next holiday in Sorrento. Best Greetings

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Additional Information about Hotel Prestige Sorrento

Address: Via Nastro Azzurro 23, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Sorrento
#5 Romantic Hotel in Sorrento
#11 Family Hotel in Sorrento
#22 Luxury Hotel in Sorrento
Price Range: £69 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Prestige Sorrento 4*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel Prestige has a breathtaking view of both the Gulf of Naples and Salerno. Its 25 rooms are spacious, elegantly furnished and supremely comfortable. Situated just a few kilometres from the centre of Sorrento, the hotel is within easy reach of captivating beaches and important tourist attractions such as Positano, Amalfi, Ravello, Capri, Pompeii, Herculaneum and Naples. ... more   less 
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Also Known As:
Prestige Hotel Sorrento

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