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“Fantastico!”
Review of Hotel Luna

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Hotel Luna
Ranked #11 of 41 Hotels in Capri
Certificate of Excellence
Naples, Italy
Level 5 Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Fantastico!”
Reviewed 1 December 2013

If you choose to stay at this hotel pay a little extra, and get a room with the magnificent ocean view. They are overlooking the beautiful Faraglioni Rocks. Our room was quite large, it came with two bathrooms and a huge terrace. We loved the traditional tile floors with gorgeous colors. The breakfast could offer a little more variety, but it was good. The service was excellent. All the staff were very helpful and friendly. Our son loved the big swimming pool. The semi-outdoor gym offers wonderful views of the Faraglioni Rocks. The hotel is not far away from the Piazzetta. It's very close to Via Krupp, and Augustus Gardens...One of our favorite restaurants (Il Geranio) is right around the corner!...The hotel offers help with the luggage. If you have heavy bags, they can meet you at Marina Grande, and pick up your luggage for an additional fee. it's worth it...

  • Stayed September 2013, travelled with family
    • Value
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Helpful?
2 Thank Hacer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLunaCapri, LA DIREZIONE at Hotel Luna, responded to this review, 16 December 2013
Google Translation
Tutto quel che c’è da sapere sull’Hotel Luna è nella Sua gradita recensione. La ringraziamo molto e speriamo di averLa ancora Ospite qui.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
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English first
San Luis Obispo, California
Level 5 Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 November 2013

My wife and I chose this hotel based upon its location and the reviews on TripAdvisor. This was our second trip to Capri. The location and staff were excellent.

This is my first really positive review of a hotel online and the only one that I gave the excellent rating to.

This hotel also had the best breakfast we had in Italy--probably ever (and we have been to Italy 5 or 6 times).

One particular event stood out. We had an excellent lunch at the hotel's restaurant. Afterwards, we decided to use the pool. Some inflatable item we brought with us would not work (sprang a leak or something). Somehow the catering/restaurant manager (MIchelle or something like that) noticed.

He, without asking, got some type of equivalent item, walked from the restaurant, to the far end of the pool and offered it to me. We never had asked, we never expected that anyone even saw we had this minor problem.

In addition, we got a lot of assistance from the front desk. If we go back to Capri again (and my wife likely will insist on it!), I definitely would try to stay here again.

  • Stayed June 2013, travelled on business
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Helpful?
3 Thank Internetuser2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLunaCapri, LA DIREZIONE at Hotel Luna, responded to this review, 5 November 2013
Dear Guest,
the episode of Mr. Michele, that you recalled, it is very nice.
Whether they be small or large, we try to meet the wishes and the needs of customers. We hope that your wife still will insist for an other holiday in Capri; for Ladies is a magical place of the spirit and shopping. See you soon.
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Paris, France
Level 4 Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 23 October 2013

I've been staying at this place (in practically the same room) almost every year for 15 years and love it. (I particularly love the fact that the hotel hasn't noticed ;-)

The pros:
1) The property: Gorgeous. Come in the spring and you will smell the lemon trees...come in the summer or fall and you'll walk through beautiful covered gardens..It's sensory overload.
2) The views. Unparalleled. No place in Capri-- not even the most expensive ones, can do better. The ocean view rooms and suites will keep you mesmerized for your entire stay.
3) The service: The staff is simply outstanding without exception. Living in Italy my expectations of service are low- but this hotel is exceptional. Pool-side, breakfast, bar, dinner or housekeeping. It's universally outstanding.
4) The food: Wow. Incredible quality. This is the real deal. Even the espresso at the pool manages to wow me.

The "needs improvement": (ok, I should be on vacation BUT.....)
WIFI!!!! The hotel says the island has limited bandwidth which I do believe to a certain extent. But it can be resolved... Granted, most of the guests are older and don't use wifi/internet. But the hotel needs to provide a better service in this regard.

Otherwise THANK YOU for a wonderful stay for yet another year!

  • Stayed September 2013, travelled with friends
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Helpful?
3 Thank paestum70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boston
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 October 2013

This is our second trip to Capri and the Luna. From the moment I started reservations they were fabulous! I requested the same room we had previously, and on arriving, while it was not available for 2 days we were upgraded to a beautiful suite until it was available.
Everyone at reception and in the dining room were helpful and friendly
I would go back in a n instant.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank jppjrcemp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLunaCapri, LA DIREZIONE at Hotel Luna, responded to this review, 5 November 2013
Thank you very much for your review and for the nice photo of our employees Peppino and Salvatore, who warmly greet you. We hope to welcoming you again next year, for a great holiday and some Capri's new excursions.
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Summerville, South Carolina
Level 5 Contributor
83 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 October 2013

Had the pleasure to stay at Hotel Luna on the Isle of Capri this past August 2013. TThe Staff took care of all our needs, leaving no detail to chance. The Service is 5 Star. The Food is 5 Star. The stunning view from our room is 5 Star. The location is away from the noise and hustle of the square, in a peaceful area adjacent to an active monastery. A wonderful experience.

Room Tip: Make sure you reserve a room with a view of the Sea.
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  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLunaCapri, LA DIREZIONE at Hotel Luna, responded to this review, 23 October 2013
Your review is very kind and nice. We read so many "5 stars" as a good omen! Thanks a lot.
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Washington, District of Columbia, United States
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 October 2013

We stayed in in July. It isn't a large hotel so the balcony rooms fill up fast. When I made my reservation I wasn't sure we woud get a balcony. But we lucked out and had a balcony room with the view of the Capri rocks and yachts. We loved the pool! It was a very romantic setting! I would definitely stay here again! It was a great location and just a exquisite experience!

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank Dana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLunaCapri, LA DIREZIONE at Hotel Luna, responded to this review, 16 October 2013
Dear Madam, we are grateful for your review, for the kind words that you have used and we are happy that you had a room with a view, as you wanted. Usually, if the sea-view rooms are booked, we propose to the Guest the waiting-list. Many greetings.
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Montreal, Canada
Level 5 Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 7 October 2013

We stayed at the Hotel Luna at the beginning of October to celebrate our wedding anniversary. When you arrive at this hotel, you soon realize that it is one of the grand old hotels of Capri. You get the feeling that you would have the same experience having stayed here in the 1960's. This is a GOOD thing. I cannot imagine another hotel property in Capri with a more beautiful setting (the property is huge) and in my opinion, has the best view in all of Capri. We stayed in an oceanview room (210) overlooking the Faraglioni and it was perfection. We enjoyed a beautiful bottle of Prosecco and cookies sent by the hotel upon our arrival overlooking the sea. The rooms are quite large and very comfortable. Nightly turndown service is just perfect. The hotel is very quiet and well situated about a 5 minute walk (uphill or downhill depending on where you start) from the Piazza and funicular. The pool is beautiful and very relaxing, the perfect way to spend an afternoon. We ate lunch by the pool having read some wonderful reviews however we were not very impressed by the sub-par Caprese salad (by far the worse we had during our entire stay in Italy). The staff were lovely and helpful and the common rooms and patio of the hotel are simply beautiful, along with the gardens (wow). We asked for a recommendation for pizza and they were right on the mark--Bucco di Bepe near the piazza. It was delicious!!! Capri can take your breath away and the Hotel Luna is VERY well priced for what it has to offer. We would definitely stay here again and would recommend a visit to Capri in a heartbeat!!!

Room Tip: Definitely take a seaview room as the views CANNOT be beat!!!
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Liz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLunaCapri, LA DIREZIONE at Hotel Luna, responded to this review, 16 October 2013
Madam, thank you very much, your description about Hotel Luna identifies exactly the managerial approach and our desire to preserve the best aspects of tradition. We wait for you again with a "different salad" that the Chef will dedicate to you, we have already agreed! See you soon
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Additional Information about Hotel Luna

Property: Hotel Luna
Address: Viale Giacomo Matteotti 3, 80073 Capri, Island of Capri, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Capri
#6 Romantic Hotel in Capri
#7 Family Hotel in Capri
#8 Luxury Hotel in Capri
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Luna 4*
Number of rooms: 50
Official Description (provided by the hotel):
We can be in no other place than Capri’s Hotel Luna. “Tell me if there is another spectacle on earth which can compare with this” wrote Alexandre Dumas as he gazed at the Faraglioni rocks way back in 1816. “No, there isn’t” you instinctively want to answer, as you sit on the sweeping terrace of Hotel Luna, watching the setting sun paint the legendary sea stacks a shade of fiery red, or stroll through the gardens on a summer evening, in the silvery light of the Capri moon. Watching the sun rising over the sea, whiling away a morning lazing by the pool, relishing a delicious lunch of insalata caprese and fresh fruit, taking a spot of exercise in the panoramic fitness corner, enjoying a candlelit dinner overlooking the Faraglioni, savoring a bottle of wine with that special someone on the terrace of your room. Can you imagine a better way to spend the day? ... more   less 
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Also Known As:
Luna Hotel Capri

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