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“Gorgeous hotel”

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Hotel Syrene, BW Premier Collection
Ranked #18 of 41 Hotels in Capri
Certificate of Excellence
GreenLeadersSilver level
Philadelphia, Pennsylvania
Level 5 Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Gorgeous hotel”
Reviewed 11 October 2013

This was such a great hotel. The pool and garden/outdoor dining area was gorgeous. The staff was very friendly and helpful. It was a in a very convenient location to Capri town center. Just know that they charge you 12EUR per bag if they take the bags up to the hotel for you from the Marina. Take a taxi. It's cheaper. And taxis are a ripoff. The breakfast here was the best we've had on the trip.

Room Tip: All the rooms in this place would be great.
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
2 Thank GaryKPSU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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322 reviews from our community

Traveller rating
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    7
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56
176
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Valley Stream, New York
Level 5 Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 29 September 2013

If you are looking for something a little more low keyed than one of the large, very expensive hotels in Capri, the hotel Syrene is a great find! The location cannot be beat (down the block from the Quisisana) and the decor and staff were wonderful. Everyone was very helpful . Nice pool you can relax at and we had lunch at the restaurant one day which was very nice. Would definitely return.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank amie f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 5 Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 18 September 2013

Hotel Syrene has a perfect location if you want to be in the middle of the shopping area of Capri. They offer a very nice breakfast while being able to enjoy a great view. They have a nice pool area with plenty of chaises available. The staff is extremely friendly and helpful.

  • Stayed September 2013, travelled solo
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Helpful?
3 Thank Jodi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington
Level 6 Contributor
154 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 September 2013

Reception staff very friendly, professional and helpful as were the dining room staff. Very loud music on Friday night that went on until midnight. When we asked at 10pm, when the music would sto we were told, "Maybe in one hour, maybe in two hours." We were unable to sleep through it. Breakfast was simple, not many choices, but adequate. Rooms were well maintained, clean, but the price at approx. 750 Euro for 3 nights for two people was high. We were so busy exploring the island that we did not have time to use the pool, so cannot comment on it.

  • Stayed September 2013, travelled on business
    • Value
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Helpful?
1 Thank EMA47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul
Level 3 Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 September 2013

We stayed at Best Western Hotel Syrene with my family in July 2013. To tell the truth, I was a bit hesitant at first because of the Best Western name. However this hotel has nothing to do with the typical Best Westerns located in the United States in terms of quality or service. Wonderful hotel which exceeded my expectations.
1) General location : Can not beat it ! 5 min walking distance to the Piazzetta, 5 min walking distance to the Funicular to take you to Marina Grande, 7-10 minutes to nearest taxis or minibuses. Restaurants and shops all around.
2) Shopping : the hotel has an excellent location on Via Camerelle. If you are a shopper looking for designer brands, this street is for you. Missoni, Hermes, Gucci, Moschino are just footsteps away. Not even a minute walk.
2) Hotel building : Very quaint structure. Rooms are spacious and the design of each of our 3 rooms was different. Two of the rooms had a very large terrace and our room had a long balcony. The smaller rooms do not have a lot of closet space but we managed. There is one elevator however staircase is spacious and easy to walk if the elevator is busy. The staircase is in the atrium so walking up and down you see all of the rooms. There is also a computer desk with free internet in a foyer area located between the lobby and first floor rooms. Hotel has outdoor swimming pool with chaiselongs for suntanning.
3) Breakfast : Nice variety. Not very big but sufficient : 2 types of cheese, jam/jelly, eggs, bread, cereal, fruit, toast machine, juices, sweet pastry, sausage, nutella. Indoor and outdoor terrace seating.
4) Reception : very very friendly and helpful. Answered all our questions, made reservations for ferries to Positano/Amalfi, Sorrento and Naples. Arranged our transfers and luggage transport. 5 star reception !!!
We just loved the hotel and will most likely stay there again next summer.
P.S - there is a local ice cream shop just around the corner near Hotel Capri. It makes the cones fresh and the ice cream is just delicious ! There are always lines and lines of people but definitely worth the wait !!

Some info on Capri :
1) Capri or Ana Capri accommodation : definitely Capri is livelier and closer to Marina Grande where the ferries leave for Sorrento, Naples, Postiano/Amalfi etc. Capri has the designer shopping and the Piazzetta, where people watching is a lot of fun.... Ana Capri is quieter but definitely worth a visit.
2) Taxis transport from the Marina Grande to the center of Capri for about 20 euros. They are comfortable convertibles with a cloth top. Very cute !!
3) Definitely do the day trip to Positano/Amalfi.
4) Blue Grotto is a bit overrated. We did go because we had a teenager in our family and enjoyed the mini adventure. The entrance is very small and then inside it is a cave with crystal clear water. The sea in the area is absolutely blue and beautiful.
5) Capri is not my ideal island for swimming in terms of beach facilities. We went to one of the private clubs near the Blue Grotto filled with Italian vacationers and locals and paid 30 Euros per person for an umbrella and three chaiselongs. There are cliffs and a platform to go into the sea. We also went to a beach Faraglioni. Again beautiful crystal clear water and rocks and platform to go into the sea.
CAPRI IS A DREAM.....

  • Stayed July 2013, travelled with family
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Helpful?
8 Thank Semasita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 August 2013

We had a great stay in this hotel. The staff were friendly and the rooms were very comfortable. Breakfast was very good - one of the best from our trip. The swimming pool is great. Hotel location is also fantastic, very close to the main square and a short ride on the funiculari to Marina Grande. Free wifi available throughout the hotel. I will definitely recommend this hotel to friends!

  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank JamalAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level 6 Contributor
184 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 3 August 2013

The hotel is nice with very good infrastructure. Staff is helpful and nice but a bit careless. The rooms with sea view (at very far distance!!) are very hot in the summer and a bit noisy. Rooms in the corners are smaller and have strange layout. The pool is very good as the bar and the Restaurant Limonaia. But time schedule is strange as the bar/restaurant closes by 4pm and you cannot order anything to eat or drink until 7pm, even to the room service. Breakfast is very good with many choices of usual food, highlighting cornetto and sweets filled with cream.

Room Tip: Rooms with city view are more fresh and quiet, prefer high floor. Caution with rooms at corners and...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Racedude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Syrene, BW Premier Collection

Property: Hotel Syrene, BW Premier Collection
Address: Via Camerelle 51, 80073 Capri, Island of Capri, Italy (Formerly Hotel Syrene)
Phone Number:
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#1 Green Hotel in Capri
#7 Business Hotel in Capri
#14 Family Hotel in Capri
#15 Luxury Hotel in Capri
#24 Romantic Hotel in Capri
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Syrene, BW Premier Collection 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Syrene
Best Western Capri
Capri Best Western

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