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“Lovely hotel. Wonderful staff. Beautiful Capri”

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Hotel Excelsior Parco
Ranked #3 of 41 Hotels in Capri
Certificate of Excellence
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely hotel. Wonderful staff. Beautiful Capri”
Reviewed 17 November 2013 via mobile

Greetings from Singapore!

Had a lovely one night stay from 11/11/13 - 12/11/13. Was given a complimentart upgrade to the biggest room which is the deluxe sea view room. The view from the room was breathtaking and the hotel staff Viviana was extremely helpful in telling us information of the island. My partner even receive a surprise birthday cake by the staffs and we also receive a complimentary wine which was greatly appreciated. Overall a nice stay in capri and would love to be back here. Highly recommended hotel for all.

Stayed November 2013, travelled as a couple
Helpful?
Thank FaizalPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Dutch first
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English first
NL, Canada
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 November 2013

My husband and I just returned from a 3 week vacation in Italy and I would have to say that our stay at the Excelsior Parco was the highlight of the trip. From the moment we arrived in Capri (we were picked up at the ferry terminal), everything was just perfect. We were a little early for check in but Viviana arranged for us to have drinks and snacks on the rooftop and then the driver took us into Capri for a little sightseeing. Hotel provides transportation for guests from 9:00 am to 9:00 pm daily. Staff and incredibly courteous and helpful. Nothing is too much trouble for them. Our room was perfect - bathroom was a good size with every amenity you could wish for. There is not enough good I can say about this hotel. I have never experienced such warm, wonderful hospitality at a hotel. You really feel so welcome. Viviana and Maria go out of their way to ensure the guests are happy and comfortable. The driver, Andre, was also a real pleasure to deal with as were the waiters (and I apologize because I cannot spell their names) but they, too, were just great. It was just an incredible experience and our only regret was that we could not stay longer.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CanadaElaineW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 November 2013

We arrived by ferry from Naples, called the hotel and the free shuttle picked us up within 5-10 min! The driver was super nice and so happy! He brought in our bags and Viviana lead us to the rooftop for drinks and yummy dolce. Viviana is wonderful--so helpful and sweet. She genuinely wants to make your stay perfect! Later she lead us to our room--we were upgraded into an amazing room with a queen and 2 twins for the kids. It had 2 sets of French doors out to the balcony and the most amazing view of the water. Heavenly! We thoroughly enjoyed the dinner, and breakfast was perfect! The servers were again so friendly! We did not have time to do everything we wanted to so we WILL come back and we WILL stay at Hotel Excelsior Parco again!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Altamonte Springs, Florida
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 November 2013 via mobile

We arrived on the isle of Capri and with in minutes after calling we were picked up by our friendly Argentine driver. Upon arriving Viviana greeted us warmly and immediately took us to the rooftop for drinks and snacks. Our rooms were upgraded but all tbe rooms were spacious and beautifully decorated. The waiters served us wine on our balcony.
For breakfast the buffet was beautiful and extensive. It was the best breakfast buffet we had in Europe.
Our luggage was stored for the day since we left later in the day. Viviana recommended a wonderful hike. It rated in one of our top ten and we have hiked alot. When we arrived back we were offered complimentary drinks and snacks again
Our ride was right on time for our ferry trip.
Our entire stay was regal and we were treated like royalty. Our only regret was that we were not staying longer.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skw1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 November 2013

The amazing Hotel Excelsior and their wonderful staff. This is how you should be treated when you are on holiday :). This hotel/island wasn't on our original agenda however we had to leave our previous hotel due to poor service etc and we were so glad we did.

The only room available that night was the loft room which has a limited view - rather than leaving this detail as a surprise, we were informed of this up front before we committed to staying, which we think is fantastic service. Regardless of the limited view this is a beautifully decorated and cosy room.
I forgot to mention that we were met at the harbour and driven to the hotel, lovely. When they found out it was our honeymoon, a bottle of bubbly and canapes arrived, which we proceeded to savour whilst relaxing on the terrace in the jacuzzi, looking out to sea at the amazing views. We managed to pull ourselves away from the jacuzzi (mainly due to a thunderstorm, fantastic lightning) to make it to a lovely dinner at Le Panoramique, I think.

The next day breakfast was a feast for the eyes, the nose and the palette. We were given appropriate sightseeing recommendations for the limited time we had in Capri and finally we were picked up and driven to the port for our departure.

This is not an inexpensive island, but worth a weekend stay, and if you stay anywhere stay here, you'll be happy you did.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PAUL B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 9 November 2013 via mobile

The most amazing place, I have to say ALL the staff were amazing.. So friendly very helpful and couldn't do more for you. I highly recommend staying here and will return when I'm back in Capri. The rooms were impeccable and the breakfast had everything you could ask for. Thank you thank you Fiona

Stayed September 2013, travelled with friends
Helpful?
Thank Fiona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoboken, New Jersey
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 November 2013

My husband and I were booked at the Excelsior through our travel agent, we thanked her a million times over - it was the best hotel we stayed at in Italy on our trip. The wonderful driver from Excelsior, Andres, will pick you up from the port. We were greeted at the beautiful property of the Excelsior by Viviana, a kind soul, a breath of fresh air. Her warmth on the day of our arrival was so inviting in the beautiful white, marble lobby. There are only 11 rooms in the hotel, so the staff treat you as if you are staying in their home, they are so personable and more than happy to help you and answer any questions. This small, boutique hotel will make you feel all the more special in comparison to staying at a large hotel. Our room was beautifully, tastefully, decorated, charming, clean and spacious. We had a large balcony on the 2nd floor with amazing views of the ocean, lounge chairs and jacuzzi tub. The breakfast that is offered was by far the best breakfast that we had in all the hotels we stayed at. Again, the staff are friendly, non-evasive and will get you anything you need. The gardens outside are beautiful and picturesque. The driver, Andres, took us to the port or town whenever we wanted and would pick us up if we called him, as long as it was before 9pm, otherwise you can take the bus, very easy, for 1euro and change. The bathroom in our room was beautiful and clean, lovely tile work, comfy robes and slippers for guests to utilize. The location of the Excelsior is in the middle of the mountain side, positioned in the middle between the port and the town center of Capri. It's best to utilize the driver-service of the Excelsior or take the bus after 9pm to get to the port or town center. We walked from the town center to the hotel one day and it was about a 15-20 minute walk on the main, narrow road, versus a 5 minute drive. I can't say enough good things about this hotel. It was the most accomodating one we stayed at in Italy and we found ourselves comparing our stays at other hotels - the breakfast, the bathroom, the view, the shower - with the Excelsior. You won't regret booking your stay here!

Room Tip: I would ask for the second or third floor levels so that you can take beautiful photos of the ocean...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PisanoD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Excelsior Parco

Property: Hotel Excelsior Parco
Address: Via Provinciale Marina Grande 179, 80073 Capri, Island of Capri, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 On the Beach Hotel in Capri
#1 Family Hotel in Capri
#2 Luxury Hotel in Capri
#2 Romantic Hotel in Capri
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Excelsior Parco 4*
Number of rooms: 11
Official Description (provided by the hotel):
Two thousand years ago, an Ancient Roman residence, as testified by the column dominating the entrance to the hotel. At the start of the 20th century, a Liberty style villa, the chosen refuge of artists, intellectuals and all those looking for an exclusive hideaway. In 2006 a complete restoration and renovation transformed the building into a boutique hotel in which to experience the traditional hospitality of Capri's most elegant villas. ... more   less 
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Also Known As:
Excelsior Parco Hotel
Excelsior Parco Capri

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