Stayed at Excelsior Parco last year with 3 friends and before our arrival they charged my credit card twice for the booking. The manager apologised and said that there was an issue with the booking and because my bank had already opened a dispute and refunded the money I didn't care. Now, almost a year later they've charged my credit card twice, totalling almost AUD$2500 and I had to call the bank to request two refunds. First time they made a "mistake" their finance department was pretty hopeless to fix it and this time I find it hard to believe that they mistakenly charged my credit card twice in two weeks. I'm lucky to have a great credit card that will reverse the transactions straight away and block them from ever charging me again but I know most banks wouldn't do that so BE AWARE!!!
- Official Description (provided by the hotel):
- Two thousand years ago, an Ancient Roman residence, as testified by the column dominating the entrance to the hotel. At the start of the 20th century, a Liberty style villa, the chosen refuge of artists, intellectuals and all those looking for an exclusive hideaway. In 2006 a complete restoration and renovation transformed the building into a boutique hotel in which to experience the traditional hospitality of Capri's most elegant villas. ... more less
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- Also Known As:
- Excelsior Parco Hotel
- Excelsior Parco Capri