Very cool style and very modern design. Hotel staff was very friendly and knowledgeable, and all staff seemed to speak very good, some excellent, English. Breakfast was included in my daily rate, and the offerings were varied and overall very good. Delicious and fresh mozzarella di bufula, assorted prosciutto, salumi, and other cheeses. Fresh baked croissants and rolls, as well as fresh fruit. Espresso/cappuccino included.
Where the hotel failed was in the design of the rooms and their inconsistent policies. My Virtuoso rate was supposed to included daily entry to the spa/gym (20Euro expense otherwise), as well as a room upgrade, welcome drink, welcome fruit platter, a "local amenity," and some fresh bottled water. I had to negotiate for all of these things except for the fruit/water, and I still do not know what my "local amenity" is/was because I never received it. The design of the room was overly complicated, with light switches in random locations and even switches in one corner of the room that controlled lights over the bathroom/vanity sink. The shower flooded into the bathroom everyday, and the towels weren't very luxurious considering the rate I was paying. My room was an "upgrade," but it was really just facing a huge warehouse on the Bay of Naples. I have stayed in nicer rooms for half the rate at the Royal Continental.
The gym did not open until 10am each morning, which I find very annoying, and the pool deck was extremely small, with only 7 lounge chairs for a full hotel.
I liked the hotel overall, but I do feel like I could have received a MUCH BETTER value at other Naples hotels. If not for the friendly staff (especially the front desk staff), I do not think I would even rate the hotel as "good."
- Official Description (provided by the hotel):
- Designed by the famous Japanese architect Kenzo Tange & Associates from Tokyo, Romeo hotel is the perfect balance of modern design, contemporary art and antiques expressed in the highest quality “Made in Italy”. 83 luxury accommodations, an amazing rooftop pool and a 10,000 sq ft luxury SPA, for a memorable experience of luxury and bliss. Romeo hotel’s gastronomic offer includes a refined Sushi Bar & Restaurant in the lobby area and the Michelin Star awarded gourmet restaurant Il Comandante on the 10th floor. An authentic luxury experience. ... more less
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- Also Known As:
- Romeo Hotel Naples