A beautiful, clean, cool, friendly oasis in a palace that once housed the king of Naples. We are definitely coming back.
Our room was of adequate size, beautifully decorated and spotlessly clean. Soft bed with a large, fluffy duvet. Very good breakfast buffet.
The service was very friendly and efficient, and we always felt welcome and well taken care of, sometimes exceptionally well.
The restaurant is a tad pricey. Room service is fast and relatively cheap, but do check out the pizzeria next door as another reviewer suggested - fantastic place, where they serve delicious, local pizza and ice cold beer (served with plastic cups!) for very little money.
The place is potentially difficult to find, our GPS sent us the wrong way through narrow, one-way streets, but thanks to our backup, directions from another reviewer here, we managed. Just look for the elegant, large building with large men in dark suits posted outside.
Naples has a special vibe that can feel slightly threatening, and I can understand that some people have issues with the area around the hotel. We did not feel unsafe there, however. Just follow advice from guidebooks and other travellers about what and where to avoid.
If you come by car, the hotel has a pretty good deal with a nearby parking garage. We had some problems with the voucher we got when checking out, but the attendant at the garage sorted it all out quickly for us.
The infamous garbage problem was not an issue on this street when we stayed there.
- Official Description (provided by the hotel):
- The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. ... more less
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- Also Known As:
- m Gallery Palazzo Caracciolo Hotel Naples