Stayed here in May last year. Room was pretty good except three very loud sound bombs went off through the night. Said a crazy guy was at work. When I checked out, I asked for a cab to go to the ferry, expecting it to be one of the many waiting right outside the premises. Whatever arrangement they have, they basically ordered one of their own taxis but it came so late that I missed my ferry. Ferry guys were very nice and let me take the next one at no charge but no thanks to the hotel staff. Awful attitude when I said I simply wanted a taxi like they did not care. Probably waited 15 min for their own to arrive. Needless to say, never will return. Gave me an overall nasty feeling about Napoli.
- Official Description (provided by the hotel):
- The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. ... more less
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- Also Known As:
- m Gallery Palazzo Caracciolo Hotel Naples