My wife and I stayed at the Palazzo Caracciolo, after careful research on TA, for our last two nights of a wonderful southern Italian vacation. We have been spoiled along the way by really top-notch B&B's so our expectations were high.
The hotel is only 15 minutes from the airport, part of our selection criteria. It is on the edge of the historic distinct, so depending on your initial approach you may be badly put-off. However, once into the hotel the facility is first rate, and the ragged memories of the old section of town fade quickly. The good news with regard to old town is that you only have to walk around the corner and you are there. Our room was not large, but was impeccably furnished, and boasted high ceilings as well as an expansive balcony.
As mentioned in other reviews, there is valet parking (only) at €25.00/per night. Since a car is a liability in Naples, we opted to return our rented vehicle a day early and finish the holiday on foot. I have seen no evidence of a pool, spa, or exercise room (and none of these were among,our selection criteria.)
The hotel reception was particularly professional and helpful; they had our special request for a courtyard room and made good on it. Although there was never a concier on duty at the desk, the crew was efficient with our luggage. Dinner at the restaurant was on the expensive side for what we ordered, but service was first rate. Breakfast was a different matter. Our server was far more interested in how we were going to pay than seating us and ensuring we were appropriately fed. Housekeeping didn't appear until mid-afternoon, after we called and asked.
Bottom line: excellent location for seeing downtown Naples, well-maintained and clean physical plant, service spotty, good for a business trip or upscale couples vacation. The restaurant has a limited menu. We would return
- Official Description (provided by the hotel):
- The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. ... more less
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- Also Known As:
- m Gallery Palazzo Caracciolo Hotel Naples