We stayed at the Palazzo Caracciolo for a short weekend trip to Naples. We found the location to be fine. While others have said that the surrounding area was not nice, I don't think picking up the hotel and moving it to a different part of the city would make any difference. The whole city is rather rough around the edges! The renovation of the hotel was nice. The place has an airy feel and it is a clean, modern oasis in the city.
The sleeping rooms are nice and spacious for European standards. The bathroom could use a good scrubbing, especially the tiles in the shower/tub, but other than that, it was all very clean.
The service is one area that could use a bit of improvement. You really have to ask about everything (wifi, city map, bus schedule etc) before they tell you anything. The staff at the reception are nice, just not overly friendly. They are helpful if you ask, but they don't offer much extra information.
We had the breakfast at the hotel and that was actually quite nice. They have a good selection of fruit, some good bread/pastries and savory items.
I would probably stay at this hotel if we went back to Naples. It's close to the train station and the city center and the rooms are clean and spacious.
- Official Description (provided by the hotel):
- The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. ... more less
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- Also Known As:
- m Gallery Palazzo Caracciolo Hotel Naples