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Palazzo Caracciolo Napoli MGallery by Sofitel
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Reviews (2,777)
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1,375
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1,375
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251
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Show reviews that mention
All reviewsm gallerycovered courtyardtrain stationbeautiful hotelold palacecentral courtyardan oasishistorical buildingdirty citypizzareception staffcentro storicohotel restaurantafter darkamalfi coastfelt safejunior suite
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Reviewed 27 July 2013

As previous reviews they use central courtyard for evening events, so no bar for on of the nights a bit of a 'must' in any hotel. Service was friendly and breakfast was ok.
Location was reason we selected the hotel and could not have been more convenient to wander the maze of streets. This area of the city is quite 'earthy' but all the more appealing because of that.

  • Stayed: July 2013, travelled with family
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Thank William1974603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2013

On arrival we were lucky to have a free upgrade due to there being no rooms of our choice available. The room we had had two floors and was very clean, spacious and far better than we expected.
The breakfast was OK if you like a continental breakfast although not the best breakfast I've ever had.
The room was cleaned very well daily and apart from not having enough towels on one occasion and the coffee/tea not being replenished every day it was very good. Only minor negative points really.
Comfortable and friendly atmosphere. The staff were very polite and always very helpful, we would definitely come here again.
Naples is a wonderful city, not the cleanest of cities but really nice. We were warned that the streets in the old town were a little dodgy at night but at no point did we feel like that. There are pick pockets around but so long as you have your wits about you there is nothing to worry about.
We spent every day in the city apart from one day when we went to Pompeii to visit the ruins and take a trip up mount Vesuvius. We would recommend this as its not too expensive and is a real eye opener to what went on back in 79AD.
We took the train from Garibaldi to Pompeii Scavi which was €2.90 pp each way. Entry into the ruins was €11 pp and we took the bus ride to the top of Vesuvius with entry to the crater and tour guide included. We brought the tickets for this by the train station in Scavi for €22 pp. It was the icing on the cake, the view and perspective it gives is amazing. We will return to do this again at a cooler time of the year as it is quite hard going in the heat of 32degC but really worth it. Closed shoes is a good idea as the terrain is pretty rough at times.
Taxi's aren't cheap and they will chance there arm with the tourist but no real difference to many other cities I've been to.
Food is good pretty much everywhere you go. Beer is best brought from the supermarket as a large bottle (660ml) of Peroni is only €2 from the little supermarkets. It is around €3-5 for 330ml Peroni in the restaurants and bars, others are more expensive. A few beers from the supermarket in the hotel room before you go out is a good idea if on a budget.
Buses are good and whenever we went on them we didn't actually have to pay lol they are very busy though.!

Room Tip: We had the Junior something or another as a free upgrade from the standard room with B&B.
  • Stayed: July 2013, travelled as a couple
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1  Thank Pete4791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2013

Location: in the Centro Storico in Napels near the station; the historical centre reminds us the panorama of the old Roman town (high buildings - insulae - narrow streets).
Exceptional fine and tastefully furnished hotel in old historical building with nice and quiet courtyard.
Good service and excellent breakfast with cheap and good restaurants for the locals in the neighborhood.

Room Tip: the rooms with a view on the courtyard are charming.
  • Stayed: July 2013, travelled with family
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Thank lucentrui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2013

nice and good place; close from historic center, very nice staff .

but so bad that the direction confuse hotel for disco : we got music in the courtyard till 2 and 3 AM ( first time for party;; 2 nd time for marriage) ;
. impossible to sleep
;;;; we had to move to another hotel for the 3rd night

Stayed: July 2013, travelled with family
Thank michel l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

As many other reviewers have commented this hotel is not in the best area. The area seems very rough and whilst being a seasoned traveller I would not walk around this area after dark and the hotel did always have a number of security guards. However, the hotel is an oasis of tranquility. The staff were very helpful. The room was spotless and very well appointed. The courtyard was great, lovely to sit out and have a drink or a meal, The selection of food for breakfast was first rate, pretty much everything you could want. The drinks and food were a bit expensive, but there is little alternative due to the hotel's location, so I think they take advantage of guests a bit with their pricing. It is a 10 minute walk to the station where you can easily get trains to Pompeii, Vesuvius and Sorrento cheaply.

Room Tip: Our room overlooked the main road and despite this the windows kept out most of the noise. The hotel is on a flight path so possibly worth avoiding top floor rooms.
  • Stayed: July 2013, travelled as a couple
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1  Thank Emma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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