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“It is nice except location”

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Palazzo Caracciolo Napoli MGallery by Sofitel
Ranked #19 of 185 Hotels in Naples
Certificate of Excellence
Reviewed 3 February 2014

Napels has two centers, historic and antic. M Gallery is next to historic- this means you are in the not well kept part of town. there are many dark streets evenin day time because they are bankrupted once.Not so lively, it has some charm but cons are unsafe old building, bad infrastructure, garbage and some dark guys hanging on every corner and it is not recommended to be around even for dining.. There are many homeless start preparing bed on corners by 7pm. We were with a toodler and a pram. It wasnt easy.

Antico centre is renovated and close to sea and full with many nice dining options and parcs.


Hotel was nice but I prefer somewhere I can walk back after dinner esp in a town where half taxi drivers are crazy and taxi tariffs can be anything..

Also hotels beds are quite high and they have stone floor. It was not my preference.
I would not stay there again just for location.

Room Tip: Inner room and ask for a terrace- Also corner rooms have bad wifi connection
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  • Stayed: February 2014, travelled with family
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4  Thank orangetree76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 31 January 2014 via mobile

Booked a three night stay in this very nice hotel a stone's throw from the old town. Also a relatively quick walk to the main station, albeit through a dingy area. The hotel is a gem and set up very tastefully with rooms overlooking a quiet courtyard. Comfortable beds, clean room and friendly staff, what more could one ask for? Would certainly stay again.

Stayed: January 2014, travelled as a couple
4  Thank Bruce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2014

We spent half our holiday here and the other half in a more upmarket area near the castle at a similar priced hotel. What a difference! This hotel had everything I needed. Great bathroom, comfy beds, overlooking courtyard, so quiet at night. Huge choice at inc breakfast and pleasant staff. Free bus to town centre and back was fantastic. Could not fault it. First day outside hotel towards station was a bit grotty, not v nice area, but old town nearby with fantastic churches, ancient streets and Naples locals was amazing. Wish I'd stayed longer.

Room Tip: Overlooking courtyard was quiet and pleasant. Would not have wanted to look at street outside.
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  • Stayed: August 2013, travelled as a couple
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5  Thank lily67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014 via mobile

As part of the accor chain, given the right promotion this is a brilliant combo of the best value in Naples and the most luxurious accommodation. Situated in the palace of the king of Naples, it's only a 10-15 minute walk from the main station through the plaza Garibaldi and then via carbonara. It posits itself as being in the historic quarter, bit is on the edge at best. Regardless, it's still a secure tranquil haven in chaotic Napoli, with fantastic bijou standard rooms. These either look into a serene central courtyard anyway, or onto a bustling main street but with soundproofing that borders on the magical. Fantastic service from all staff.

Stayed: January 2014, travelled with friends
5  Thank deadmanjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2014

Very friendly staff, amazing breakfast, very comfortable rooms and beds ! Very beautiful hotel that is a real palace full of charm and history. The staff is always very willing to help and provide as much information as possible. The bedding is extremely clean and comfortable. Loved the added touch of receiving personal cards in the evening with the next day's weather. This hotel is really a 5 star, excellent service.


  • Stayed: January 2014, travelled with family
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Review collected in partnership with Accorhotels.com
2  Thank Jean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014

This is a beautiful hotel in the heart of Naples. Old european style structure with two internal courtyards and friendly staff. although not an amazing neighborhood, I still find the hotel to be an amazing value. In General, there are not too many great neighborhoods in NAP. A beautiful old city that is mostly dirty neglected and decorated with graffitis on old monuments and amazing structure. Citizenship that takes their City for granted without giving the slightest attention to the mess created by their conduct. I wish they would alean it up, it can be an amazing city.

Room Tip: i booked with Cheaptickets.com and received a great rate about EU-100.00 including breakfast and fr...
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  • Stayed: January 2014, travelled on business
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2  Thank Elie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014 via mobile

My wife and I stayed here before flying home from our honeymoon in Italy and could not have asked for a better hotel experience. We weren't overly excited about being in Naples but this place made it a great time. I would highly recommend this hotel if you are using Naples as a transit stop. Super clean, really nice room and good staff. The breakfast was also amazing.

Stayed: July 2013, travelled as a couple
1  Thank CanPoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palazzo Caracciolo Napoli MGallery by Sofitel

Address: Via Carbonara 112, 80139, Naples, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Naples > Pendino
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Naples
#9 Family Hotel in Naples
#11 Romantic Hotel in Naples
#12 Luxury Hotel in Naples
Price Range: £89 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palazzo Caracciolo Napoli MGallery by Sofitel 4*
Number of rooms: 146
Official Description (provided by the hotel):
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. ... more   less 
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Also Known As:
m Gallery Palazzo Caracciolo Hotel Naples

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