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“Not surprised if it’s No. 1: luxury at a reasonable price”

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La Ciliegina Lifestyle Hotel
Ranked #1 of 185 Hotels in Naples
Certificate of Excellence
Reviewed 25 June 2012

The hotel has a slightly ‘odd’ location on the 3rd floor (by lift) of a building down an 'alley' just off the northwest end of Piazza Municipio, but is not hard to find. The massive, ongoing, hole for the new Metro line means the route from the port isn’t immediately obvious but it’s still quite a short walk: use the walkway with Castell Nuovo on your left, around the Castell and down to the bottom of it’s entrance road. Cross the road, head down to the right and turn left once you get to Piazza Municipio.
The location does mean the hotel is fairly quiet, despite the busy area, and it has a lovely roof terrace with tables, comfy chairs, umbrellas and even a Jacuzzi. It’s obviously close to the port and Castell Nuovo, but also to many other interesting places, e.g. Galleria Umberto I, Piazza del Plebiscito and the funicular to Vomero with its various sights, as well as many restaurants and shops and port. The staff are very friendly and helpful, and will point you to anything you need.
The hotel is beautifully designed and decorated with large rooms, a large and beautiful bathroom and a huge and very comfortable bed, plus good amenities. On the (slightly) minus side, our room could have used more clothes hangers (I'm sure they'd have provided more if asked, but we were only there for one night) and there was no choice of pillows (but great if you like them on the soft side). Some noise does seem to travel up despite being high, but it was very quiet overnight. There was great coffee with the breakfast buffet and good pastries, breads, etc; limited if you like cooked breakfast though – it would have been lovely to have it on the roof terrace but the weather wasn’t quite good enough.
Overall this is a lovely place to stay in a good location, and it’s reasonably priced - especially if you book ahead a bit (we paid 149 Euros for 2 including breakfast).

  • Stayed: May 2012, travelled as a couple
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2  Thank Geoffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 June 2012

Dear Geoffy,
thank you very much for all the compliments you've made for La Ciliegina Lifestyle Hotel. We can only be proud of ourselves be considered the number one from a Top Contributor on Tripadvisor.com like you.
Best Regards
Massimo Santangelo

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547 - 553 of 1,142 reviews

Reviewed 22 June 2012

Booked for 2 nights to spend in Naples following holiday in Sorrento. Location was excellent for many city centre restaurants. Also, this area was far cleaner and felt safer than historical area of City.

Staff were excellent and room was very good with excellent bathroom. Booked through booking.com and they said we would have a small balcony but we didn't (didn't look like any of the rooms did). Nice roof top terrace with good sun loungers.

Breakfast was also very varied and high quality.

If location and quality is what your after then definitely worth the money although if visiting Naples again, would personally look for a hotel with a swimming pool as was very, very hot during visit. Did have small hot tub but not really what you need to cool off.

  • Stayed: June 2012, travelled as a couple
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Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 June 2012

Dear Guest,
thank you for the Rewiev posted. In fact we made changes to our breakfast proposal, due the the several complaints we did receive from our previous guest. Increasing quality and service the result could not be different. Dear Richard, thank you very much for evidence this, it has been very important for us.
Best Regards
Massimo Santangelo

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Reviewed 12 June 2012

Located about 7 mins walk from the dock, we were poorly welcomed by smiley but uninterested staff who barely spoke to us, just showed us to our room.

The rooms were nicely furnished, but the shower overflowed all over the bathroom floor. We asked for the wi-fi password but it wouldnt connect. When we asked about this, they said wi-fi didn't work. So why tell us the password?!! (previous review also speaks of wi-fi not working)
Most of the local restaurants were closed (3.30pm) so we asked if we could order room service, and they said we could. We called room service and they said 'toast only', so we went to McDonalds!

We hung the breakfast room service order card on the door (it said by 11pm, we did this at 4pm) as we had an early flight the next day. In the morning the card had not been taken! So we rushed to the roof top terrace for the breakfast buffet. We had no idea there was a roof top terrace with jucuzzi and sunbeds!!!

We had asked the receptionist to book a car to the airport for 8am the next day. In the morning the new (and very nice receptionist) could find no booking.

Thank goodness we only stayed for 1 night!!

Disappointing as we booked due to the hotel being No.1 on Tripadviser!!

  • Stayed: June 2012
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5  Thank KB_PURLEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LifestyleHotelNapoli, Guest Relations Manager at La Ciliegina Lifestyle Hotel, responded to this reviewResponded 13 June 2012

Dear Guest,
we would like to apologize for all the inconvenient our staff members have caused.
In this case guests would have been advised about all our amenties properly. Your comment will help us to keep improving our services and attitude, this is the reason why we ask to all our clients to leave a review about their stay in our hotel, either in good or bad opinions.
Hope to see you again in the future (everybody does deserve a second chance).
Best Regards

Massimo Santangelo

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Reviewed 10 June 2012

Fabulous, friendly, classy boutique hotel right in the heart of this busy city. The first night we asked at reception for recommendations for suitable restaurants (very good they were too) and mentioned that I was a coeliac and needed somewhere that would be able to cater for a gluten free diet. The next morning at breakfast gluten free products were offered unprompted. It's little things that sets this place apart. Breakfast in the sun on the roof terrace with Vesuvius as the backdrop to the city made it special.

The rooms are comfortable, the linen sheets fabulous.

  • Stayed: June 2012, travelled as a couple
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Thank Glenn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 June 2012

Dear Guest,
as i mentioned before, we have noticed customer complaint about our breakfast.
I'm sure you'll enjoy it the next time much more, we try to improve the service and quality every day.
Thanks for time you've spent for us.
Best Regards
Massimo Santangelo

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Reviewed 10 June 2012

Stylish and well appointed, I really enjoyed my stay here and will return on any occasion when I am in Naples

The rooms are a joy - light and airy - and everything works well including the air con. Rather high tech, the remote does it all from turning the lights on to opening the shutters. I particularly appreciated the hospitality tray – quite a rare find in Italy!

The breakfasts are imaginative, elegant and plentiful and can be taken inside or on the roof. With no pool, this inspired hotel has utilised the roof where there is a great view of Vesuvius and installed a hot tub

The staff were charming and helpful and mainly managed to look like movie stars!

Should the cab not take you to the door look behind the Bank Populare di Svilluppo is the main square – the hotel is through a large wooden gate on the left and on the third floor of an old building. The only problem I had was initially finding it!

Well done La Ciliegina!

Room Tip: I'm sure an upgraded room would be an advantage!
See more room tips
  • Stayed: May 2012, travelled as a couple
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1  Thank no1kat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LifestyleHotelNapoli, Guest Relations Manager at La Ciliegina Lifestyle Hotel, responded to this reviewResponded 1 September 2012

Dear No1kat,
thank you very much for choosing our hotel for your stay in Naples.
It's always nice to please guest and leave them nice memories.
Waiting your next stay in La CIliegina...

Best regards

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Reviewed 5 June 2012

We are just back from a 4 nights stay at La Ciliegina. No surprise from the reviews: it is small, cosy, modern/design. Do not expect ostentatious luxury or service. But staff are friendly. They will help if asked, and be rather discreet if not. Overall we loved our stay.
Plus : modern deco, very reasonable rates, especially for drinks and mini bar. Roof top terrace nice too where we asked our breakfast to be served every morning. Location very close to the harbor for Capri or Ischia. Close to the nice Santa Lucia area too.
Less good : breakfast could be better, ie no fresh squeezed juices, limited but qualitative choice of traditional pastries. That was enough for us. One mistake on the booking of our second bedroom which did not have a balcony. But was sorted easily and efficiiently the next day. Standard rooms have roof windows only, this is clear on the web site but may be a disadvantage for some, although sun is rarely missed in Napoli.
So really an excellent stay, and for the our children too

  • Stayed: June 2012, travelled with family
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3  Thank Rdliinparis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LifestyleHotelNapoli, Guest Relations Manager at La Ciliegina Lifestyle Hotel, responded to this reviewResponded 1 September 2012

Dear Rd LinParis,
thank you very much for choosing our hotel for your stay in Naples.
It's always nice to please guest and leave them nice memories.
Waiting your next stay in La CIliegina...

Best regards

Massimo Santangelo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2012

We had troubles to find a nice and trendy hotel in Naples on the internet but our final choice was perfect. This hotel has a great location for visiting Naples. It is not easy to find the hotel as it is not marked in big lettres and you need to go inside of a building where also other businesses and flats are located. The hotel is located at the top floors. They have a beautiful terras on the roof with trendy sofas, a bar and even a jacuzzi!
We recieved an upgrade of the room and had a very spacious and clean room. Bathroom in marble, quite impressive. Very good and big bed and we slept well, no problems with noise.
The breakfast buffet was rather limited in offer but it was enough for us and it was not bad. We have had a lot worse before. But I can imagine that breakfast on the terras with good weather must be so much more pleasant.
Marco and the rest of the staff were very friendly and helpfull.
If we go back to Naples, we will definetely go back to this hotel!!!

  • Stayed: May 2012, travelled with friends
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Thank VHemelaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 June 2012

Dear Guest,
thank you for the nice words you've spent for us.
We did improve our Breakfast as well, hope to see you again in order to add a major point on your next stay.
Best Regards
Massimo Santangelo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Ciliegina Lifestyle Hotel

Address: Via P. E. Imbriani, 30 | P.zza Municipio, 80133, Naples, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Naples > San Ferdinando
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 185 Hotels in Naples
Price Range: £109 - £858 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Ciliegina Lifestyle Hotel 4*
Number of rooms: 14
Official Description (provided by the hotel):
La Ciliegina Lifestyle Hotel is a brand new luxury experience. Fully equipped rooms are ready to make You feel at home, details such as marble baths, linen sheets, mastro raphael tissues, soundproofed doors and windows are only a few of the total offer. Bio breakfast buffet also avaiable with the continental one. Your Friend In our exclusive concierge service that will provide You a special, unique stay experience. All of that in an extremely strategic location, in the heart of the Town, opposite to the Port, the san Carlo Theatre, Plebiscito Square and Via Toledo. A Relax and luxury oasis in the middle of Naples, welcome to La Ciliegina Lifestyle Hotel! ... more   less 
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