My wife and I stayed here in July 2012 and while there are some good points to this hotel I can assure you it is not a 4*.
Good points: location near the port and railway station, easy to get on tourist bus, clean rooms, avaerage breakfast.
Bad points: Service level erratic to say the least. We failed to be able to get a drink in the hotel bar the 2 nights we stayed. 1st night at 7.30 pm there was no bar man, at 10.50 pm bar was closed. 2nd night at 7.30pm the bar was used as a reception room for a visiting party at 10.55 pm the bar was closed.
Reception personnel quite rude with no time to discsuss anything unless you spoke Italian.
Rooms while they are clean, they are small and not of 4* standard. There is a mini bar but no tea and coffee making facillities.
On a general note we were also amazed at what a litter strewn city Naples is....virtually every street is covered in litter or bin bags which were left uncollected the 3 days we were there. Not at all as we had imagined.
My opinion is that unless you are using Naples as a base for visiting Pompeii then do not bother going.
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