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“Still a great hotel”

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Royal Continental Hotel
Ranked #42 of 185 Hotels in Naples
Reviewed 26 May 2013

This is my third time staying at this hotel, this was the first time I got a travel agency to book it.
They booked a standard twin room, when we arrived I asked for an upgrade to a seaview room which we got.As you can see from the hotel pictures the hotel is made up of two buildings, I have stayed in the left hand side on two occasions this time it was the right side.When we got to the room it was a double not a twin, on informing the porter he made a phone call and we were moved to a twin.The balcony was smaller than the other side, no table or chairs,room was ok had everything you need.On returning from breakfast we met the cleaner and we asked for another pillow, when we left the room about ten minutes later the cleaner had the pillow on her trolley and it was on the bed when we returned.The foyer on the right side is empty which is a pity as there is a huge reception desk there and nice big chairs to relax and look out to a great view.This side seems like an overflow from the hotel and you don't get the feeling that you are staying at the hotel, you go from a dead and dreary to a lively hotel in minutes.Open up the doors,put staff at the reception desk and put a bit of life on this side of the hotel for the guests.
The hotel is still too dear to eat in,and there were only a few eating dinner during our stay.Hotel bring your prices down and compete with the restaurants beside you, who are always full every night.In my other reviews I have made comments on the breakfast and staff and its still the same,buffet breakfast is ok but if you eat off the menu its pricey (€6 for an egg is crazy).I have always found the staff helpful, this time we had book a tour when the driver had not arrived a the appointed time I ask the receptionist for help in contacting the operator.She went on line found the firm and rang them for me, unfortunately, she could not get through then the barman came over asked if there was a problem, when I told him he got out his mobile rang the firm and got through,, problem solved,now that's looking after your guests also we forgot to bring a plug adapter I asked at reception where I could buy one , the receptionist loaned me one for my stay.When I go back to Naples I will stay at this hotel, for the view the service and the staff.

Room Tip: Staying here you have to ask for a front sea view room
  • Stayed: May 2013, travelled with family
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1  Thank EQUALIZER555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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528 - 534 of 2,599 reviews

Reviewed 17 May 2013

The location is perfect, service, food good but it i need to change the look. You feel that you are in 1980. Also it has o be more clean there were places in the room that you feel that no one has clean.
In the 10th floor it is mandatory to have a bar only for the view

Stayed: May 2013, travelled on business
Thank Vantathodoris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2013

Great location, great view from the room, but the hotel lacks atmosphere. It is a congress and airline hotel, but the rooms are o.k. and spacious, only the beds too hard and the bathroom a little dated, especially the plumbing. Four star minus.
It is a 10-15 minute boulevard walk to the Plebiscito square with the 19th cent. shopping gallery, and beginning of shopping streets Via toledo and (fancy) Via Chiama. Internet is free nowadays, but rather weak.

  • Stayed: May 2013, travelled as a couple
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Thank AmsterdamNico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2013

Location is the ONLY reason you'd want to stay here...ok and the customer service and breakfast isn't bad either. The room and accomodations are dated (about 30 years overdue for an upgrade). Quality is woefulling lacking!

  • Stayed: May 2013
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Thank dosshoes69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

Peeling paint in the bathroom is unforgivable in a four-star hotel, but everything else was really good. Helpful frontdesk personnel, nice breakfasts, room size and furniture, and that location!!! I am more than satisfied, and can recommend that hotel. Don't forget to ask for free internet acceess because there is such thing available 24/7.

  • Stayed: April 2013
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1  Thank 26032013customer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2013

I stayed here for 5 nights while on a business trip in Naples. Overall I had a good experience. My only issue with this hotel is that the rooms are a little tired looking and could do with updating. Otherwise the hotel was very good. The hotel has a great location right on the waterfront with a number of nice restaurants nearby. You are about a 25 minute walk from the heart of the city where all the main shopping, restaurants, bars etc. are. The location on the waterfront actually gives it a pleasantly peaceful location. I found the hotel staff, from the front desk staff to the bar staff, to be quite attentive. Overall, I enjoyed my stay here and would not hesitate to stay here again.

  • Stayed: May 2013, travelled on business
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Thank GeogProfOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2013

This is a classic hotel with good service, nice rooms and an excellent location. I was there recently on business and I enjoyed my stay. The staff were excellent and the views from the dining room in particular were lovely.

The hotel has an older atmosphere that might not be ideal for some guests and the wifi is a little slow for work purposes, but they're only two small observations. The service is very good, everything's extremely clean and well-presented and it's right in the centre of one of the city's most desirable locations.

Room Tip: There's a big difference between the rooms with a view and those without. You're right on th...
  • Stayed: May 2013, travelled on business
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1  Thank Colliob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Continental Hotel

Address: Via Partenope 38/44, 80121, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Naples
#29 Luxury Hotel in Naples
#34 Family Hotel in Naples
#36 Romantic Hotel in Naples
Price Range: £101 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Continental Hotel 4*
Number of rooms: 397
Official Description (provided by the hotel):
Four stars for the Hotel Royal Continental, a hotel on the seafront promenade of Naples with a fascinating past, rebuilt in 1955 by Ferdinando Chiaromonte where once stood the Grand Hotel Royal des Etrangers . Today it is known as a structure of great prestige framed by the extraordinary beauty of the Bay of Naples. Large common areas , multiple meeting spaces , picturesque corners of relaxation, the Royal Continental sparkles elegantly with vintage charm thanks to the interiors designed by Gio Ponti , one of the greatest architects of the twentieth century. The furniture too was designed by him combined with designs by young architects of his choice . All 397 rooms, of which most have large windows and a balcony facing the breathtaking view of the Gulf, are spacious and very bright. On the Floor Museum Gio Ponti you can stay in one of the 24 rooms with wooden furnishings and fixtures designed specifically for the Hotel by Ponti. Suspended furniture, three-drawer chests with feet, and magazine racks and lamps in satin brass integrated into headboards from briar have made the history of Italian design. In stunning New York style, the Roof on the tenth floor, from which the beautiful view of the ancient Borgo Marinari and the legendary Castel dell'Ovo can be enjoyed, presents the one of a kind sea-water pool designed by Gio Ponti, published in 1954 on the cover of Domus. Guests are offered the solarium, outdoor bar, Fitness Center, massages booked in advance and two exclusive restaurants with spectacular panoramic views that stretch from the Vesuvius to the hill of Posillipo and the island of Capri. Breakfast served by the sea, in addition to the buffet which offers freshly baked pastries by Hotel Royal Continental, including oven fresh Neapolitan sfogliatelle, pastry horns. Location of reference for events and meetings, the Royal Continental is a well known Conference Center of primary importance in the national scene. Equipped with the most modern equipment and complimentary Wi-Fi, the Conference Center is characterized by its many meeting rooms with natural light and sea views. An exceptional location for large or small events thanks to its Auditorium setaing 530, its 16 Meeting rooms, 13 business suites and exhibition space, more than 200 sqm large. Pets up to 10 kg are allowed with an extra cost of 20 euros per stay. Located in one of the liveliest and most dynamic areas of Naples, the Royal Continental is the ideal location for living and exploring the city, within walking distance from shopping streets and the main local attractions, 10 minutes walk from Piazza Plebiscito and the Royal Palace. Furthermore, it is a 7 minutes drive to the harbour for ferry connections, 10 minutes to the Central Station and 20 to the International Airport. Not just a hotel but the real meeting point in the city, with its numerous events, food and wine tasting events, exhibitions, parties and aperitifs. ... more   less 
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Also Known As:
Royal Continental Naples
Hotel Royal Continental

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