The Holiday Inn in Naples has challenges. It is in a strange location if you're looking for a tourist hotel. The commercial district that it occupies is a little way out of town, but don't let that put you off - there is a good shuttle-bus service.
Let's point out some of the good points:
1st, it's a Holiday Inn & if you're using Priority Club points for a free stay, there's only one Holiday Inn in Naples - so that's where you stay!
2 Holiday Inn Naples is well priced. Stay in the City itself and pay double. Your choice.
3 Good, free shuttle bus service. Airport to hotel & hotel to city. Scheduled and reliable. You may find that it's a good idea to call the hotel on arrival at the airport, we had a little difficulty in finding the (mini) bus on our arrival. This service alone saves lots of money compared to taxis.
4 I had read horror stories about the state of the hotel rooms and corridors. I must say that our floor (13) had been newly decorated as had our room. We had a 2 room junior suite (which may have been a Priority Club upgrade). The suite was spacious and clean, the bed was massive and was probably new.
5 I found the check-in staff to be courteous and friendly (see note below in NOT so good points), I would pick out Domenico as being a member of staff that truly "goes the extra mile". Well done Domenico.
NOT so good points:
1 The area is rubbish. It is full of rubbish. The hotel can't do much about that! In reality, this saves you money. If you can cope, stay here.
2 The hotel's computer sytem really lets it down. This is one of the things that frustrates guests (and staff). We were locked out of our room every day. The system failed to tell housekeeping to clean our room. Check in & check out is painfully slow as a result.
3 Although our room was newly decorated, some of the fixtures and fittings (especially in the bathroom) were dated, attention to detail was poor.
We didn't eat at the hotel at all, so I cannot comment on the catering (although fellow guests said that breafast was really good).
Summary. Know what to expect and you know what you'll get.
- Official Description (provided by the hotel):
- We look forward to welcoming you to the Holiday Inn Naples hotel for a stay in the heart of the modern Centro Direzionale, a few minutes from Naples city centre. Everyday, take advantage of our free scheduled 16-seater shuttle bus, to/from the Naples Central Rail Station. From here, move around with metro and buses to reach all the main attractions a few stops away. If you travel by plane, book a private transfer to/from Capodichino airport at a charge. Holiday Inn Naples boasts conference and event facilities for up to 300 delegates with 18 bright meeting rooms equipped with free Wi-Fi. For sport lovers the hotel offers a mini-gym open 24 hours with cardio fitness circuit including treadmill, cycling, elliptic and multifunctional machines and dumbbells. Hop on a ferry and make time for a trip to Ischia Island and its many beautiful thermal spa. If you are a fan of good Neapolitan food, our Chef will amaze you with its wide selection of starters, desserts and numerous delicious dishes available at the Bistrot Victor restaurant. The Bellini Bar and its terrace with Sky TV, offers cocktails and snacks accompanied by live music (mon-fri) for a relaxing evening with friends and colleagues. Treat yourself to a stay in one of our comfortable Standard, Executive, Suites, Business Suites and Executive Suite, all equipped with free Wi-Fi and Mediaset Premium movie and football channels. ... more less
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- Also Known As:
- Holiday Inn Naples Hotel Naples
- Naples Holiday Inn