I have stayed at the San Germano for the last 4 nights, as i was required to work nearby. Having visited Naples 7 times previously, I thought I would read the hotel review as i'd not stayed at the San Germano before. To be brutally honest, i was not looking forward to this trip one bit!
I have noticed that some of the people that write reviews on here appear to be rating 'Naples' and not the 'Hotel'. Naples is a strange place, when you leave the city centre it can be a bit of a tip.......NOT the hotel's fault!
So, the Best Western San Germano -
My colleague had stayed here previously and was not impressed. However, it would appear that Best Western have read the reviews, as this place has had a bit of a makeover! The staff were extremely helpful and always on hand to deal with any problems. The wifi service was fairly slow, but you will not find many hotels in naples that offer that service, so grateful for that! We ate in the restaurant twice, quite pricey but the food was superb (recommend the Prosciutto di Parma with buffalo mozzarella or Lamb with Rosemary). I believe the price of the food reflects the fact that there is only one other restaurant within easy walking distance (which isn't great). Breakfast was pretty good, a fairly comprehensive choice, but for those wanting sausages/bacon/egg.....probably not the best choice.
The rooms have clearly had a makeover, very smart and comfortable. The TV channels were limited, but did the job. The maid service is always very efficient and not intrusive as some of them can be! I cannot comment on the pool, as at this time of year it is closed. I will say that there was work being carried out around the pool, in preparation for its opening in May.
The hotel grounds are in need of a bit of a 'spruce up', but there were people decorating the front of the hotel on our last day.
I know somebody previously commented on the porter not being there to take the bags to their room...........seriously, that is getting desperate for things to complain about! If you want a 24 hour porter service, pay the extra for a central Naples hotel like the Royal Continental. Car parking was €12 per day, which is quite steep, but central Naples is €15.
I would not recommend this hotel for a family holiday, but for business travellers in need of a short, comfortable stay it's very good. At last, it appears to be turning into what you would expect a Best Western to be! Shame about the location, but there's not a lot the hotel can do about that!
I'm more than happy to answer any questions about my experience with this hotel, or Naples in general.
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- Also Known As:
- Best Western San Germano Hotel Naples
- Best Western Hotel Naples
- Naples Best Western
- Best Western Naples