This Hotel could be a lot better ! English is not great at the hotel and staff do not have a great understanding of it regardless of what they say. We stayed for 10 days here and found the room to be of a 2 star rating to be honest. The room was supposed to have tea and coffee facilities and we had to ask for a kettle and had no milk for 10 days, when we asked for milk a small glass full in a silver jug cost us 3 euros ! The kettle blew the trip fuse in the room 6 times every time we put it on sometimes 10 seconds apart, when we told reception 5 times they said no problem and guess what ! they went to re set the trip to which we already had done !! not fix the problem. Only 1 plug socket available to do everything you need to charge other side of the double socket was useless. The room ( double with sea view) was basic and could have done with more attention to detail. Great views but at a cost ! Breakfast was continental style cake and cold meat some cakes fruit and yogurt 2 flavours only. tea had to be asked for and then they brought you a small silver jug of hot water , you had to get your own tea bag from selection and no milk offered, had to use the cereal milk. we did try an evening meal and was not impressed. cleaners and porters were very good. There needs to be far more attention paid to what customers say here as the hotel is up the top of a cliff and is a heck of walk each way to the bottom, the incline railway is not far away one street up from the hotel turn left 1000 yds to top looks like a petrol station. tickets can be purchased for 1.30 euros last 90 mins on all public transport. Naples attracts thousands of people via the docks every day and the whole place prices it towards them so be aware if they can they will charge you heavy. Do day trips out we went to Capri, Rome, Amalfi worth looking into ! Taxis can charge a lot of money and do not charge by meter at times so again be aware use the incline railway and trains buses well worth it.
To Sum up : Views are good, but you pay a penalty. Hotel needs to upgrade itself 4 star it is not. Shame as it could be a dream ?
- Official Description (provided by the hotel):
- BEST WESTERN Hotel Paradiso, situated on Posillipo Hill, enjoys a spectacular view of the Gulf of Naples, with Vesuvius as a backdrop.Within just 2,500 metres may be found: the San Paolo Stadium, the Mostra D’oltremare exhibition centre, the University of Federico II di Monte Sant’Angelo, the railway station and the Campi Flegrei subway stop. From many rooms, and certainly from our “Terrazza Paradiso" restaurant, following the line of the coast you see Castel dell'Ovo, built around the year 1000 on a small island of tufaceous rock named Megaris. This is where - legend has it - the siren Parthenope, enchanted by the beauty of the surroundings, constructed the city of Naples. Descending the hill, in a few minutes one arrives at the marina of Mergellina and, 200 metres after that, at the subway station. From here there is a good connection to the old city centre and to the central station, from where it is possible, in around 20 minutes, to reach the sites of Ercolano and Pompei. Also on Posillipo Hill, around 2 km from the hotel, and at the end of the incredibly scenic Via Petrarca, is Virgiliano Park with its green areas and wide terraces that look out onto a sheer view of the Marechiaro Sea, and with a clear view of the little island of Nisida. This is a sight of rare beauty for those who love walking or jogging far away from traffic. The rooms, the meeting rooms, and the scenic restaurant with its Mediterranean cuisine and the warm welcome of its staff, all act as guarantees of a pleasant holiday or business trip. ... more less
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- Also Known As:
- Best Western Paradiso
- Best Western Naples
- Naples Best Western