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Reviewed 12 July 2019 via mobile

Naples is a unique place and not the most glamorous. This hotel is the perfect location to see Naples. The service was amazing, the hotel facilities were wonderful and the garden roof terrace provided breathtaking views of Naples. We only stayed one night in Naples as a stop over and we really loved the hotel. It has a great balcony with lovely views. We were luck enough to have this on the third level of the hotel. I am guessing not all rooms have this view so I can comment on that. The room was small but the tv was big and the bed was comfortable.

Date of stay: July 2019
1  Thank Christina D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded 28 July 2019

Dear kind guest,

Thank you so much for your sharing your recent and excellent experience at Best Western Hotel Paridiso in Naples.

we really appreciated all your kind details for each service offered and for our location

we are glad that our property fully met your expectations!

Again, thanks for being a Loyal guest for your next stay in Naples, we look forward to welcoming you back,

Kindest Regards.

Hotel Paradiso BW Signature Collection di Napoli
Front Desk Agent
Angelo De Carlo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2019

Great view while you are at the lobby but not from your room. Far from downtown and quite complex access to the hotel. Expensive parking away from the hotel property. Our room mostly offered the view of a big roof from another apartment building. Small room and quite claustrophobic. I am not recommended this hotel.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Abelard B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded 28 July 2019

Dear Client,

greetings from Naples bay, we hope that you had a good journey back home.

Thank you for your review.

Your feedback is really important for us, because it's a precious opportunity to grow up and improve.

In any case, the Hotel Paradiso offers a good location for traveller’s that want to be out of the chaos of the City and enjoying the view and our residential quarter, close to the most prestigious streets of the city, and able to reach the main monuments by walk,metro or by bus.
Best Wishes

Hotel Paradiso, BW Signature Collection di Napoli
Front Desk Agent
Angelo De Carlo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2019

Excellent hotel in a beautiful location. Rooftop terrace has amazing views of the bay of Naples. Staff very helpful and rooms very clean. The only bad thing is that it is a long way from Naples City Centre.

Date of stay: June 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Pollok1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded 28 July 2019

Dear Guest,

Thank you very much for your kind and "amazing" review

It is the staff and the service they provide which I believe makes The Hotel Paradiso such a special place to visit.

We hope that you come back in our beautiful city and our hotel next itme.


Best Wishes


Hotel Paradiso BW Signature Collection di Napoli
Front Desk Agent
Angelo De Carlo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2019

We have just returned from a four nights stay at this small but very decent hotel. I booked on other reviews and the location looked suitable for our trip. i have to say it wasnt a dissappointment at all.
The location, high on the hill above the Marina may not suit all, depending on your trip and where you plan to visit, but we certainly didnt find that to be problem.

The Hotel.
Set high up on the twisting roads above the marina bay, and opposite, directly, Mt Versuvius, whether the sun is beating down, or at night, you wont be dissappointed with the views. Our room was on the 4rth flooor to the left side, and you could see all around the bay, from the town centre on the left to Capri way out to the right. A small balcony offers a lovely place to relax, and watch the surrounding views, and very quite considering all thats going on around the town and bay.
The rooms are small, but comfortable and the bathroom, although small, is all you need in my opinion, with a shower sink and enough room to move around in-between.

Dinning.
Although we only had dinner once as we wanted to get out and enjoy all the other nice places to eat, the food was of a high standard, with an interesting menu of fish, Octupus, other shell fish or Steak pasta, and the usual youd expect from an Italian hotel. The staff are attentive and kind, even if its a struggle to cross the language barrier at times. The restaurant is inside adn ajoining that is the roof top sitting area come bar. Again, the views from that part of the hotel are just stunning both at day and night, so perfect place to relax after dinner. That said, it would be if you could use it all of the time. A few evenings we returned from dinner and could go out there because they had private parties and other things going on. I accept that a hotel will have functions going on, however, guests shouldnt be refused access to the hotels best asset, its where you want to be after a lovely dinner to chill and enjoy the views and warth weather. may be a point worth mentioning.

location.
it is a little out of the town centre, and the local public transport is much harder to get your head around as opposed to Rome or other large cities in Italy. We used taxis which arent too expensive, and there is also a cute little tram/train that runs from the top of the hill to the bottom for 1.10 euros. It only has four stops and takes minutes togetup or down to the bay. The views are worth booking alone, and when the weather is as hot as it was, you can see for miles, with the Volanco looking over the entire city, gives a massive though to the whole Pompeii thing.!

tours.
Speaking of Pompeii, that one of the many attractions you can book from the hotel, and there are pretty reasonable for the prices, depending on your budget. We booked a Pompeii and Vesuvius tour for the day with pick up for 130 euros for the two of us.
What i will say, that doesnt include entry tickets, or the added fees that magically appear while your on the bus, so be aware and check what you are paying for.
The pick up on the mini bus was a great idea, however, theres a common sense factor missing from the tour company, world tours. I have done a seperate review on that. They pick up at 0730 in the morning, fine, but then we spent the next 2 hours driving around Naples picking up from 4 or 5 other hotels in the terrible Naples traffic. Thats 4 hours of your day on that bus at 30 degrees, not great, but not the hotels fault either i guess.

To sum up, a lovely hotel with great view and nice rooms, and a warm feel to it, and certainly worth the stay. We would certainly book it again if we were to visit `naples.

Tips. 4th floor sea view room for that stunnig Balcony view from your room.

Try and book your tours, trips in advance, they are busy in the summer months.

Room tip: Room on the 4rth floor facing the bay, sea view a must.
Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Am4407
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded 28 July 2019

Dear Guest ,

sunny greetings from Naples , we hope that you had a good journey back home.

On behalf of the whole team, we would like to thank you for sharing your experience at Hotel Paradiso on TripAdvisor.com.

We are happy to read that you appreciate every detail that makes our Hotel a unique location to enjoy the beauty of Naples. our professional staff, the breathtaking view from our terrace and restaurant and our wonderful rooms.

We invite you to contact us directly for your next stay in Naples,

Kind regards

Hotel Paradiso BW Signature Collection di Napoli
Front Desk Agent
Angelo De Carlo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2019

Rooms are spacious and very clean; the bar area has a magnificent view; our waiter, Alessandro, was amazing...Breakfast bar had lots of variety....Check in was easy and fast... Front desk was good at giving details about the area....

Date of stay: June 2019
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank KDfromLosAngeles
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this reviewResponded 18 June 2019

Dear Sirs,

Thank you to share your kind opinion here on TripAdvisor community.

We're very glad and don't hesitate to contact us again for your future stay in Naples.


Best regards,

Marcia Ferrara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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