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“Crack den”
Review of Prati Hotel

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Prati Hotel
Ranked #162 of 186 Hotels in Naples
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Crack den”
Reviewed 30 May 2014

This hotel was horribly misrepresented on Travelocity. The rooms look nothing like the pictures they posted. Calling the room dirty would be generous. It looks like a room you rent by the hour. There was a couch with a bed comforter covering it in the hallway. The bathroom was dirty and leaking water. The closet door had a hole in it where someone punched it. The wood trim where the wall meets the floor has not been wiped down or cleaned in a few decades. The pillowcase had some holes in it so I flipped it over to find a giant tear on the other side. This hotel is not worth any price.

  • Stayed May 2014
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Mulligan74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (18)
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English first
St. Andrews, Scotland
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 28 May 2014

Best thing, it's cheap, and we actually slept well - the only reason we stayed. (We were prepared to look elsewhere after belatedly reading the forums). The bed was clean & comfortable, the room was quiet apart from one night neighbours had a screaming fight....
The shower was shocking, dirty, the only time it got cleaned was when I cleaned it, although they did change the shower head for one marginally better than the original.
The people on the desk were friendly.
We did get clean towels every day, but they were the old fashioned thin kind.
The area was fun during the day, but I didn't like it at night, insisted on getting taxis home after a couple of nights.
We didn't try breakfast as we prefer caffe & brioche from a local bar.
We certainly wouldn't go back, but we loved Naples & will go to a different area next time.
Remember, you get what you pay for......

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Annakucat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Naples hotels

Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 May 2014

I have travelled the world and stayed in some dodgy hotels but this had to be up there with the worst hotel I have ever stayed in. Filthy lobby , dodgy lift which also was filthy and the rooms ! !Could not take a shower as shower was so dirty that I was afraid of Legionnaires Disease. All the plugs were out of the walls with wires hanging loose, utterly dangerous. TV stand empty with wires hanging down Advertised WIFI in rooms at a charge of 2 Euro which was not available and probably did not exist. As for staff customers service , well it did not exist either, we were an irritant to them .How you can rate this hotel as a 3 star is completely beyond me and how as trip advisor you can have your logo on the door is beyond belief. Even by Naples standards this had to be seen to be believed. Low standards are bad enough but for an hotel to be dangerous is intolerable.

Room Tip: Do not use click.com and be very sceptical about trip advisors ratings
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  • Stayed May 2014, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank advice992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 March 2014

Having read some of the reviews on here, we were luckier than most! We knew the area would be seedy + were not sure what to expect of the hotel. Arrived at 4pm, our room was not ready, we were told it would be in "30 mins", so hesitantly left our luggage + went out to explore the surrounding area, get our bearings. We only had a very short time in Naples + knew what we wanted to see. Returned 1hr later + were told our room would be ready in "30 mins". We gave them "30 minutes" + politely insisted on any room as we had our own towels - we were given a disabled room on the 4th floor - just messy and not yet cleaned/tidied up, so 'bearable' under the circumstances. 10 mins later the door opened + the cleaner was ready to clean - so be aware that the doors cannot be secured from the inside! Cleaner was polite enough + waited. We locked everything into our cases but unfortunately my boyfriend left out his toothbrush which got 'cleaned away' - a possible misunderstanding + not the end of the world. We had a good night out, the area is as expected + we were prepared for this. My boyfriend invested in 'security boxer shorts' + we felt confident knowing our passports + credit cards were 'well hidden'. The old town of Naples was 'buzzing' + there were lots of Italians milling around enjoying a drink, chatting and waiting for Pizzeria's to have space for them. A very pleasant contrast (completely different ambience) to the area around the Hotel Prati and Garibaldi station + somewhere we would return to in the future...unlike the Hotel Prati. We returned at midnight + requested our passports which night shift could not provide (which is perhaps a good thing for security reasons) - we were told we could retrieve them in the morning. We did not have a great night's sleep, the bed wasn't comfortable but I would say the room was clean enough. The noise outside was as expected considering the location. Their towels are more like tea towels but we had our own, so this didn't effect us. There was no hot water, so not ideal for anyone staying more than 1nt! The hotel is very old and neglected + the corridors and lift were not clean but this didn't effect us as it was just a bed for the night before an early flight back to the UK. We didn't bother with breakfast and retrieved our passports prior to leaving. All in all it was an experience we can laugh about but one we'd rather not repeat. Reading other reviews, we were very lucky - no mould in our bathroom but there was one socket hanging off the wall. The hotel desperately needs a lot of attention and there are many others that come more highly recommended - so do plenty of research before booking a room in Naples. We got off lightly...

Room Tip: Only saw one room so cannot comment
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  • Stayed March 2014, travelled as a couple
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Helpful?
2 Thank SueM1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lima
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 November 2013

I was really disgusted at the showers. Moldy and stinking! Couldn't even take a shower cos i was so disgusted! Definitely not what booking.com shows in their pictures. I'm not kidding - I literally closed my eyes and put a tissue over my nose each time I went to use the toilet because the bathroom was so disgusting and stinky. Also the breakfast is just dry bread and terrible packaged pastries that looks like croissants but don't taste like croissants. I would never ever stay there again and don't advise anyone to stay there! what a dump!!

Room Tip: Please don't stay here if you like cleanliness! Disgusting and stinky bathroom.
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  • Stayed October 2013, travelled as a couple
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    • Cleanliness
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Helpful?
6 Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 October 2013

My tiny , dingy room was a disgrace. Wallpaper hanging off , sockets hanging out of the wall , cracked toilet and basin and nothing - not even cold water - coming out of the hot taps , so no shower or a decent wash for me..
The receptionist just shrugged and did nothing. Breakfast was stale bread and packets of butter and jam - nothing more.

This is a disgrace of a hotel in a bad area of the filthiest slum of a city it's ever been my misfortune to visit.

Room Tip: Never go to Naples for any reason whatsoever.
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  • Stayed October 2013, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank drdavesongs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 October 2013

I stayed at hotel Prati for two nights with two of my friends, and even though our expectations weren't high to begin with considering the cheap price, the hotel somehow managed to be even worse than we had expected.
We knew that the area the hotel is located in is very dodgy, but I would like to warn everybody that it really is just as bad as it sounds! There are prostitutes and drunks hanging near the hotel, and there was drug dealing going on just below our room's balcony.
However, the dodgy area is not the main reason why you should avoid this hotel. Me and my friends all paid around 40 euros per night for our room, and let me tell ya, if I knew what the room would be like I wouldn't have stayed there even for free. Our bathroom was disgusting. The shower was leaking and moldy, and the shower curtain was just a small piece of an old shower curtain cut in many smaller pieces. We couldn't even go to the shower without our flip flops in, because the floor was so dirty. Our "towels" were pieces of old linen, not towels at all. The minibar in our room didn't even open and one of us had to sleep in a 60 degree angle in a bed that was broken in the middle. The best part of this horror story is that we all got sick from the mold in our room.
The breakfast the hotel offers is a joke and I won't even waste my words on that one.
The wifi works in the lobby area, sometimes. When I asked the receptionist why it doesn't work, the guy said the problem must be in my phone. Somehow, all the other wifis I had used that day worked just fine.
We had to check out early (3am) because we had to catch an early flight to Milan. When we got to the first floor in the morning, we realized the reception doors were locked even though there was supposed to be 24/7 reception, and even though they knew we were leaving early. We banged on the door for a while and tried to find the receptionist from the hotel, but we saw no one there. Eventually we managed to get out of the hellhole by escaping through a different door that led to an alley behind the hotel (where the garbage bins and stuff were) and going through a gate that led us to a bigger street. Having to do that in order to get out didn't seem quite right though.
The point of this story is: DO NOT GO TO HOTEL PRATI. You can find a better, still cheap hotel in Naples. This place should be shut down, and like someone said in another review, I wish Vesuvius would erupt and cover hotel Prati in dust forever.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Juuliam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prati Hotel

Property: Prati Hotel
Address: Via Cesare Rosaroll 4 | Principe Umberto Square, 80139, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #162 of 186 Hotels in Naples
Price Range (Based on Average Rates): £
Hotel Class:3 star — Prati Hotel 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Prati Hotel Naples

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