The hotel, service and it's staff are awful as is the location. I do not recommend. I went to Naples for my birthday and had a horrible experience. Holes in the bed linen, unhelpful staff and lack of hot water to name but a few. If the stay in the hotel wasn't bad enough it appears the hotel has felt the need to address a different person as myself on trip advisor which is not only appalling customer service but really is an all rounder of the atrocity that is this hotel. It is a huge disappointment to the Ramada group.
The area of the hotel though close to a main rail station and metro is awful. It is more or less on par with Peckham in London.
I don't recommend this hotel unless you absolutely must.
The only positive I have about the hotel is the breakfast which served cakes/ flans that I enjoy when on holiday.
Again if the hotel staff are reading I am extremely appalled at the way another traveller on trip advisor has been addressed as myself and expect this to be rectified!
- Official Description (provided by the hotel):
- Ramada Naples is the perfect location to visit easily and relaxed the city of Naples and its surroundings within the region Campania. The hotel is situated in the historical centre of Naples at only 200 mt from the main Railway Station and from the Metro of Garibaldi Square. The “circumvesuviana” , train that reaches Pompeii, Ercolano and Sorrento is just in front of the hotel and the main harbour with boats and ferries to Capri and Ischia is at 800mts. Ramada Naples welcomes you in elegant and functional spaces; 152 rooms, all double bedded and spacious in American style, are air conditioned and soundproof with cable TV, wi-fi connection, safe, working desk and mini bar. Standard, Superior Room and Junior Suite are differently equipped in order to satisfy all accommodation requests. Ramada Naples awaits its guests with an intimate and cozy restaurant, where Mediterranean cuisine, as well as a more modern Neapolitan kitchen full of fantasy and estrus are performed. Solarium, lecture room, internet point, free wi-fi area and a spacious garage enrich the offer. ... more less
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- Also Known As:
- Ramada Naples City Centre Hotel Naples
- Naples Ramada