I only have good things to say about this hotel and its wonderfull staff. They could not have been more friendly or more helpfull. The reception staff answered every little question we had and actually called up local shops for us to see if they had football tickets on sale, they found us a taxi in rush hour on a busy wet morning and practically planned our daytrips for us when we asked them what they reccomended we should see. Even the waiters in the breakfast room were full of usefull hints and knew everything about their city. The room was bigger than we expected, the bathroom was clean and more than suitable, the air conditioning worked fine and was just right. We noticed there was disabled access at the front entrance and also there are 2 lifts in the lobby so no need to worry about stairs. Reception seemed to be manned 24/7. The location could not have been better as it was really close to the historic centre and student area, the spanish quarter, the port, a metro link, the sea front as well as endless restaurants bars and ice cream shops. We didn't witness or experince any crime except the sale of fake designer handbags. Yes there is some building work outside for a new metro stop but it did not affect us in any way, the city is no dirtier than any other old italian city and is completely charming. We were sad to leave and would definitely stay here again and again. we'll be back and we'll be bringing friends too! The one thing i would say is that if you want a beer, go out to a cafe and get one for 2 euros because the hotel bar is not cheap.
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- Also Known As:
- Grand Hotel Naples