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“Conference Hotel Great Location and Reception Staff”

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Grand Hotel Oriente
Ranked #9 of 186 Hotels in Naples
Certificate of Excellence
GreenLeadersSilver level
London, United Kingdom
Level 5 Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Conference Hotel Great Location and Reception Staff”
Reviewed 8 June 2014

As we were unable to stay at Hotel Art Resort in the gallery due to some issue with the plumbing in our room and they could not accommodate us at all, it had been arranged that we transfer to the Grand Hotel Oriente a short distance away. As others have mentioned it is very conveniently situated within walking distance from the port, the metro and the bus stop for buses to the airport.
Although it is the antithesis of the hotel we had hoped to stay at it is a very good hotel of its type - used for conferences, most probably week-end breaks and short stop-overs and the smart monochrome furnishings reflected this: deep piled grey carpet and black furniture in the bedroom and cream tiles in the bathroom with dark wood surrounding the basin. It had a large walk-in shower. Breakfast was served on the second floor as the hotel was in the midst of carrying out works to the roof terrace. We found the breakfast a little disappointing as we had been used to fresh fruit at the other places where we had been staying and they only seemed to have tinned.
Our thanks go to the reception staff and in particular to simpatico Gianni who did all he could to help us during our brief stay.

  • Stayed May 2014, travelled as a couple
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    • Sleep Quality
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    • Service
Helpful?
1 Thank stefaniaspina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
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London
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 May 2014

The hotel is perfectly situated close to the old town (but not in it) and within easy walking distance of the sights in Santa Lucia. Oh, and it's right next to a metro stop (Toledo). The room we had on the upper floors was great (they are clearly still refurbing some of the lower floors but there was never any noise from this that disturbed us - nor from the street outside) and the staff were also great. It's also good value too.

The one area where they might improve a bit is breakfast - the coffe and pastries are great (as everywhere) but the scrambled egg is cooked by someone who clearly doesn't know how to cook it/appreciate it, and the juices would be better if freshly squeezed rather than from concentrate. But these are minor points. Overall i wouldn't hesitate to recommend it for either pleasure or business. PS Naples is a fantastic city and not at all scary! Sure, you have to be careful in public with your valuables - but just like you do in London, Barcelona, Paris, NYC etc.

Room Tip: We were on floor 7, I think 6-8 have been refurbished.
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  • Stayed May 2014, travelled as a couple
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Helpful?
3 Thank Tricky_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level 6 Contributor
104 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 6 March 2014 via mobile

Situated in the heart of Naples. Ideal as a base to visit the city.Clean , modern rooms , good shower , good bed and silent room. Gianni and his collegues where very helpful. A reservation in a nearby restaurant ? a cab ? , a map ?...the staff helps you out. Extended breakfast buffet , good coffees , fresh pastry , fresh fruit . Value for money.

Stayed March 2014, travelled with friends
Helpful?
2 Thank tempiodelgusto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 4 Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 February 2014 via mobile

Hotel in a great position for all the sites. Caste, palace etc it's also only 25 minute walk from the train station for Pompeii .It provides a relaxed environment when you need a break from madness of Naples. I stayed while they where refurbishing the rest of the hotel so only had 3 floors open so limited staff, not that you would know the service was excellent.
we had a treble room which is designed so the extra bed has its own area etc so you do not feel on top of each other. The terrace with the view of the bay of naples also great. Would stay at this hotel again

Stayed February 2014, travelled with family
Helpful?
2 Thank Sharron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, United Kingdom
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 February 2014

Lovely hotel only there for one night but would have liked to have stayed longer. Good position with very nice traffic free shopping area just 2 minutes from the hotel. Good breakfast and the rooms were excellent.

  • Stayed December 2013, travelled with friends
    • Value
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Helpful?
Thank cocajade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 7 January 2014 via mobile

We were traveling with our 2 year old boy. I read almost all the reviews in TripAdvisor to be sure that we were booking the right hotel. In a place like Naples you should book a place where you can feel safe from all the legends that makes Naples (specially quartieri Spagnoli) one of the most dangerous cities in Italy. Sincerely??? No problem at all if you visit them at daylight, and please, don't bring your luxury watch or rings. You can bring with you a small camera because the places around the hotel are plenty of folklore. The hotel is near quartieri Spagnoli but in the safest part. I mean, Via Toledo is close to the cars, so it is one of the principal streets for shopping and entertainment. There are plenty of tourists so 1 or 2 blocks from Via Toledo inside Quartieri Spagnoli are safe to visit. We were extremely happy to be at Grand Hotel Oriente because it is centrally and safely located. We asked for the executive double room at the upper floors. The rooms are beautiful decorated and the bathroom was also new. You better ask these new rooms if you want to have a great experience. I didn't see the old ones. We had a big terrance so we were sble to see the panoramic view of via Toledo and quartieri Spagnoli during new year's eve. A great place to admire all in the safety of our room. The cons are that as we were supposed to stay for a complete week the closet was very small, no place in the bathroom for your personal toilet things. The rooms were extremely warm: 23 C the coldest and in automatically 25C when you leave the room card. There is no dinner or lunch restaurant. The cappuccino was really bad and the breakfast wasn't special (but this gives you the opportunity to try a hot sfogiatella outside).

Stayed January 2014, travelled with family
Helpful?
2 Thank EriMannoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 December 2013

me and my partner stay there for two night the room was incredible 823 forever. The view of the Vesuvio incredible and the small terrazza very nice. The breckfast supreme sfogliatelle mozzarella and much more.
I really suggest it.

Room Tip: ask for the 8th floor
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  • Stayed December 2013, travelled as a couple
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Helpful?
Thank Marzio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Oriente

Property: Grand Hotel Oriente
Address: Via Armando Diaz 44, 80134, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Naples
#5 Luxury Hotel in Naples
#5 Family Hotel in Naples
#11 Business Hotel in Naples
#14 Romantic Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel Oriente 4*
Number of rooms: 112
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Also Known As:
Grand Hotel Naples

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