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“Couple of foibles, but generally ok”
Review of Hotel Ideal

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Hotel Ideal
Ranked #142 of 186 Hotels in Naples
Bournemouth, United Kingdom
Level 6 Contributor
143 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Couple of foibles, but generally ok”
Reviewed 7 June 2014 via mobile

Stayed for 7 nights in a room that seemed to be much smaller than others. WiFi only in the lobby or in the reading room means these places often got very busy!

Facilities in the room all worked and were ok but only on the last night we had a sudden ant infestation and I got a few bites! Would've told hotel but as we were leaving in the morning saw no point.

Breakfast downstairs was of a limited range and was distinctly average, but there was at least no chance of running out.

Must note that the staff seem to be incredibly hard working - often saw the same guy working breakfast and bar shifts and always with great service and a smile, plus other staff were also very cheerful and helpful.

Right by the train station so good location to not travel far - but the piazza is having a big renovation currently so its just a big building site right now, imagine it'll be a lot nicer when finished.

Didn't love Naples as a place - especially as someone staying in the hotel got mugged a few roads over, also we saw other people on the same street as ours in tears clearly having had the same happen. All this made us fearful to leave the hotel so please beware!! It can be very common there apparently and more so at night.

Stayed May 2014, travelled as a couple
1 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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663 reviews from our community

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Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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  • Czech first
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English first
Moscow, Russia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 May 2014

I used this hotel for 01 night. I would not recommend it even for 01 night as transit.
It is definately not 3star hotel, not even 2-star.
Hotel is very shabby, dirty, with terrible smell in the room and bathroom. Bathroom is fully covered with mould creating disgusting smell.
Beds are not comfortable and very old.
Breakfast-just bread, 2slices of old cheese and smelly instant coffee.
Overall atmosphere- feeling like in shabby hoStel, not in 3star hotel
Location-150m from Garibaldi Centrale railway station, but noisy outside.
This is the worst hotel I have ever experienced, although was not expecting much

  • Stayed April 2014, travelled solo
    • Location
    • Rooms
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Review collected in partnership with Oktogo.ru

4 Thank Natalia x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Naples hotels

London, United Kingdom
Level 4 Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 May 2014

I stayed here for 2 nights as part of a tour arranged by a British company so had no choice of hotels. However, this was a very disappointing hotel. The rooms were shabby, dated and very small. The hair dryer was in the bathroom right by the shower curtain which was extremely dangerous. The view outside through the small window was of rubbish dumped and it was noisy in the early morning when the dustmen came.
The area by the station is not particularly safe and our tour guide had her handbag stolen from a street just round the corner from the hotel in the early evening, so don't take valuables out with you (but there is no safe in the room). The hotel staff were not very helpful to our guide who was shaken and upset by the theft of her bag.
The bar and lounge area are quite pleasant and the breakfast was acceptable.

  • Stayed May 2014, travelled with friends
    • Value
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Thank ceebee1444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 May 2014

Lets cut to the chase: this hotel gets a fair amount of bad reviews and that almost made me change hotels before even staying there.
Here's what I think you should know about this hotel:
- Roomprices are low, which means you shouldn't be having high expectations about the rooms. They are reasonably clean (it's Italy) and the beds are good.
- If you are on a budget wanting to see Naples & Pompeii. A new metro station is right outside your door and the train to Pompeii is only a 5 minute walk away.
- I found ALL of the staff there very helpful and fluent in English.

People; this hotel is definitly not The Ritz, but then you're not paying Ritz prices now are you?

  • Stayed May 2014
    • Value
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3 Thank SU198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 May 2014

Check in was okay. The counter is only manned by one or two staff so might take some time. The hotel is situated just right outside the station so it is very easy to find. It's just about a two to five minutes walk once you exit the station.

One thing to note, there are no lifts in the hotel. So once you collect your keys, you have to climb the stairs up to your room, either on the second or on the third floor.

The rooms are very simply designed. DO NOT expect for anything fancy. The rooms are very basic and would just serve it's purpose as a place for you to sleep for the night. Nevertheless, the rooms are relatively clean.

Wi-Fi is only available in two places, the main hallway in front of the check in counter and the reading room on the second floor. There is no Wi-Fi inside your room, which is a minus point.

Basically, if you're just looking at having a place to put up for the night, then Hotel Ideal would be perfect for you. Anything more, I would recommend going for another hotel.

P.S. As an observation, most of the 'luxurious hotels' are located opposite Castel dell'Ovo, which is quite some distance away from the train station and might need you to cab down.

  • Stayed May 2014, travelled solo
    • Value
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1 Thank Leo_Tan87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 5 May 2014 via mobile

CAUTION hotel rogue and liars thrown out into the street at night because there was no room for me despite taking money from credit cards !!! CAUTION hotel rogue and liars thrown out into the street at night because there was no room for me despite taking money from credit cards all dirty and falling apart with the acceptance nice. Scary!!!

Stayed May 2014, travelled with friends
Thank Shay N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 22 April 2014

Within about 100m from termini station with lots of eating places in close proximity. Nice clean accommodation and ablution facilities as well as on the premises extra services. Can easily recommend this venue if you travel by train. Very friendly staff members make your stay more enjoyable.

Room Tip: Rooms on the small side and no bedside lamps.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces

Thank Quentin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ideal

Property: Hotel Ideal
Address: Piazza Giuseppe Garibaldi 99, 80142, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #142 of 186 Hotels in Naples
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ideal 3*
Number of rooms: 45
Official Description (provided by the hotel):
Small hotel with multilingual staff and modern amenities is situated 2 km from Capodichino NAP airport and 1 km from city center. ... more   less 
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Also Known As:
Ideal Hotel Naples

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