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“Hotel Hell”
Review of Hotel Ideal

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Hotel Ideal
Ranked #138 of 186 Hotels in Naples
Reviewed 10 August 2014

Except the location, nothing was good about the hotel. Rooms were tiny, making us claustrophobic, no wifi in the room and the wifi in the public area sucks. Rooms are not clean, Aircons did not work well (without any remote) making the room chilling cold at night (my wife got sick). The breakfast is very basic, poor croissant and some bad quality pastry. Electric sockets did not work at all and the public area was unclean (broken sofa). I wonder how did they manage to get 3 star !!

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank RoyShubhabrata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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104 - 110 of 692 reviews

Reviewed 6 August 2014

We flew in from London on our way to Amalfi Coast in July 2014. Our flight was arriving late so we did not book the expensive hotels as we would be leaving early the next morning. We arrived at the Hotel and we had to carry our baggage up three floor to the room. 15 minutes after we entered the room the air conditioning stopped working. We phoned the desk and they send somebody who succeeded in getting it working again. 15 minutes later the same story happened and we were told that they had somebody servicing the aircon a day previously. This was unacceptable to us as it was 23h30 at night We demanded another room but the hotel was full. They had to re-locate us to another hotel which was very small. I will never stay here again. When we got back we found out that this problem is throughout the hotel according to other peoples reviews!

Room Tip: It is a very good location but please stay away. Rather try another Hotel near the Train Station.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank BokkieM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We stayed at Hotel Ideal for one night. The location of the hotel is not bad. It is very close to the metro station and very close to the main train station of Naples. Rooms are small, and not very comfortable. Breakfast is good.

Room Tip: 3rd floor seemed less noisy than the second floor )
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  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Ghazaryanedgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

Simple hotel with room and old bathroom. Very close to central station.

But it is one of the cheapest in Napoli.

We used to sleep only because it was our point of departure for Pompeii, Capri and the Amalfi Coast.

Good staff, always willing to help.

Breakfast very basic, but the price was to be expected.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank LeoVinicius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

We stayed at this hotel for three nights. We used as stopover, whilst visiting Pompei, Amalfi Coast and Isle of Capri. Breakfast was very basic. Hotel was very centrally located, 3 min walk from Central Station. Staff was very friendly and helpful. room was small, but it served its purpose. Will use again if we would ever come to Naples again. Wi-fi was free, but not in rooms, but it did not bother me at all

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Service
1  Thank Goggatjie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

We stayed here 3 nights and have no real issues for the price we paid. Our room was clean and comfortable, the staff on reception were very helpful, good location near the station and short walk to the historic centre and some great pizza, standard breakfast and a cheap well stocked bar. Only problem is that it is a little noisy due to its close proximity to the train station but nothing earplugs can't drown out.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank ninjakitten007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

Hotel itself is for sleeping only, nothing more to claim. Very well situated as the shuttle has the end stop 100 meter far. Breakfast was good enough for the money you spend for. But during the end of March time hotel has only an hour a day (22:00) for heating. Need more blanket during the night.
Stuff is very polite and useful.
Cheap and good restaurants surrounding area but mostly pizza which I don't like so much (Naples is known as birth place of Pizza Marguerite). Be based on shaorma.
Naples is a city you must see it. Not as a city, despite the beautiful landscape views taken from the hill. But to make a trip to Pompei / Vesuvius.
And, mostly to visit Capri Isle. Nothing compare with this.
Town has a area called Historical Centre which is really very safe to walk it, with many old churches, well preserved for tourism purposes. But once you get out of the protected are you are not safe at all.
Naples residents are poor ones, dirty town.
But must see it once a life.

Room Tip: Chose a room at the floor of night bar to enjoy the free Wi-Fi in the room. All room are noisy as y...
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  • Stayed: March 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank lumidan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ideal

Address: Piazza Giuseppe Garibaldi 99, 80142, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #138 of 186 Hotels in Naples
Price Range: £37 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ideal 3*
Number of rooms: 45
Official Description (provided by the hotel):
Small hotel with multilingual staff and modern amenities is situated 2 km from Capodichino NAP airport and 1 km from city center. ... more   less 
Reservation Options:
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Also Known As:
Ideal Hotel Naples

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