The surrounding area of the hotel was worse than the city centre with every pavement uneven and covered in glass just ask my eight year old daughter who fell over and got some in her hand.
On arrival we were impressed to see our room was split level, clean and spacious. However the was evidence that there was at some point a damp problem as wall paper was missing from the wall which made the room look a little poor. In addition the comfort of the room was low as the air conditioning was located downstairs meaning that during the night sleeping upstairs becomes unbearable.
We chose this hotel due to the Swimming pool and Park which were by far the best thing about our trip. However on this note I need to point out that the service at the pool bar was rubbish if you wish to stand there for 10 minutes while the women continues to sun herself and talk to her friends then this is the place for you. Furthermore although it states in the pool rules that you are not allowed to reserve sun beds this did not stop her from reserving the best sun beds for her friends.
Further issues included the Maid leaving our sink blocked and also left cleaning product in the room, not good for children. On checking out there was a discrepancy on our bill which the man insisted was ours and kept saying don’t you remember eating at the pool. It got to the point where we had to take him through our daily activity to prove that we hadn’t. Following this we had to ask twice for our passports where it became apparent that they were never locked away but were just kept on the desk.
In summary, there are far too many issues (not all covered here) especially for what is supposed to be a four star hotel.
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- Also Known As:
- Hotel Montespina Park
- Montespina Park Naples