Stayed one night worth less than hundred euros and currently they've charged over 1200€ on my credit card. Our experience has been very much alike the review below. I cancelled my credit card as soon as I noticed this but until that they took 1200€ as fraudulent transactions.
We made the booking via a booking site (venere.com). When contacting them they just said that we must solve this with the hotel and they can't really do anything else but try to contact the hotel and ask them to pay the money back.
I have been in contact with the hotel and they either act as if they don't know what I'm talking about / say they pay the money back / say it's been a mistake of HTML (whatever that means..). I asked for the managers name and number but the number is not valid.
We're still resolving the issue.
If you still want to stay there and plan on paying cash, you might want to reconsider.
When we first arrived there they said they are overbooked and will transfer us to another hotel they own. I told them it was out of the question because we booked a room at this B&B because of the location and will not stay all the way far out at Vomero. After a while the employee (anamaria) gave the room to us, after all. All in all, they did have a room there, they just wanted to give it to someone who has paid more. If you sell rooms for a discount price, you better not change your mind like that and try to transfer the people to a cheaper place.
Internet was not working and we weren't even mentioned breakfast. We stayed at standard double room and were shown the suite and double delux rooms, also. I wouldn't recommend any of the rooms because even though the view is nice, it's really not worth the money because all you pay for is the view and seriously nothing else.
As a side note I also want to mention that one of the rooms they showed us was actually occupied but the people weren't there at that moment - but their things and everything was. Anamaria actually invited us inside the room! Don't expect that they'll respect your privacy there!
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