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Residenza Umberto I
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Reviews (26)
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2 - 7 of 26 reviews
Reviewed 18 October 2013

When you're looking for a luxurious hotel with many facilities, then go somewhere else, but if you're looking for a clean, spacious hotel room, with internet, TV and bathroom, go here! It's close to everything, especially the central station. The rooms are very clean, have good beds. I stayed in a room at the street side; Corso Umbert I is a busy street, but when you close the windows, there's not a lot of noise in the room.
It might be hard to find when it's dark, but just look for nr 293, and you'll find it!
Since there's no breakfast room in the residenza, breakfast is taken in de Vogue cafe, which is fine, since all Italians do it that way, so why not the visitors of the Residenza Umbert I!

  • Stayed: October 2013, travelled as a couple
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1  Thank Anton_Steen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

Residenzia Umberto is situated about 10-12 minutes from Napoli Centrale. It occupies one floor of a four-story building. If arriving at night, it is very difficult to find. There are no signboards or other signs identifying the hotel, except a 'difficult-to-see' name among many other names attached to the wall above the entrance, which you only see when you are already there. At certain times in the day, you are required to put 10 cents in a slot to get the lift to work.

The rooms are exceptionally clean and painted in soothing colours. Everything works - TV, WiFi, wall safe, shower, toilet, bedding, bar fridge, soundproofed windows. There however some niggles. Your room does not get cleaned unless you specifically request them in the morning to do so. Breakfast is sparse - a hot drink (tea/coffee/cappucino) and croissant/sweet bun, which you get downstairs at an adjoining coffee shop which only has seating for 5 persons. Sleep quality is not so good. Anyone coming in late at night, or anyone talking in the passage, creates such a noise that you wake up/or you cant sleep. There is no-one on duty after 18:00 so if anything goes wrong, you're on your own until the morning. Because my room was next to reception, I got woken up a few times late at night by guests looking for the manager.

The hotel is however very close to the main attractions and around 10-15 minutes down to the ferry harbour. It offers fairly good value for money but falls short of a quality all-round experience. Good for a night, maybe two, but any longer becomes a bit of a mission.

Room Tip: Dont accept a room next to or close to reception. Guest think it is the manager's room and wake yp up at night. Rooms facing the back of the hotel are much quieter with no traffic noise
  • Stayed: May 2013, travelled as a couple
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1  Thank Roy d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2013

Great place to stay close to transport & everything else, the rooms are new, clean & fresh, bathrooms roomy.
Breakfast in the Bar below on Corso Umberto l
Great price!
Mario & Gennaro where great & helpful!
Near Stazione centrale

Room Tip: Rooms with Balcony
  • Stayed: April 2013, travelled with friends
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1  Thank italyMay2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mariovalle, Proprietario at Residenza Umberto I, responded to this reviewResponded 3 April 2014
Google Translation

Grazie Del commento spero che ritornerai presto a Napoli
Da Mario è Gennaro

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2016 via mobile
Google Translation

Stayed: April 2016, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2016
Google Translation

  • Stayed: February 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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