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“boutique hotel in Napoli” 4 of 5 bubbles
Review of Hotel Santa Brigida

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Hotel Santa Brigida
Ranked #55 of 189 Hotels in Naples
Certificate of Excellence
Melbourne, Victoria, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“boutique hotel in Napoli”
4 of 5 bubbles Reviewed 26 September 2013

Well located with close access to Port & ferries. Amazing breakfast to commence the day. All staff very helpful and friendly. Rooms all new & designer furnished. Would recommend for those travellers looking for a more intimate stay, rather than a large hotel. Would certainly recommend & we would stay again if travelling to Naples.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Brigida H, Direttore at Hotel Santa Brigida, responded to this review, 2 November 2013
Thank you so much! we appreciated very much your company and your kind words. See you again soon. Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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365 reviews from our community

Traveller rating
    200
    110
    29
    9
    17
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Luxembourg City, Luxembourg
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 11 September 2013

Just back from Napoli and Im very disapointed about this place. The room, breakfast and location are fine. But this place is not a 4 stars. Too many problems with the Internet and the elevator...
You will find better place in this area for less money.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JaponaisVolant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Brigida H, Direttore at Hotel Santa Brigida, responded to this review, 13 September 2013
Dear Guest, thank you for suggestions, as you may know this hotel opened just one month ago and all suggestions and compliments are welcome. Unfortunately the day you stayed with us the wi-fi didn't work well in the area, but it was just a temporary problem. About lift we understand your disappointment, but we assure we are trying to solve also this matter with a new and personal system just for our Guests. We hope you'll have the chance to come back and see all these changes on your own.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
149 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 7 September 2013

A great discovery! Indeed, as mentioned by Pattypilot2, this is not a hotel but a B&B, that is, an apartment floor converted by a famous Italian designer into a 8 or 9 bedroom lodging.
When you first arrive at #6 of the street, you wonder if you have made a mistake: the entrance, the rather dirty looking hallway are not inviting; the lift does not work until you drop 10 eurocents (and no change!) into the slot. Not the fault of the hotel, they can't get the other tenants to agree to renovate the lift and the building. But then, what a pleasant surprise: very friendly staff, great design of the 3rd floor, the rooms, the breakfast hall. Great beds, too. Wonderfully helpful persons (they printed and scanned documents for me), good free wifi; and indeed, greatly placed in the center of Naples.
Check the pictures to get an idea of the care with which breakfast is prepared and presented.
Of course, this is NOT your standard American fare, but it's worth indulging.
We'll be back if and when we come to Naples again.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank profdrdipling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Brigida H, Direttore at Hotel Santa Brigida, responded to this review, 2 November 2013
Thank you so much. We like your description and representing a big pleasant surpise for our Guests. So, We wait for you, come back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 August 2013

Great place, clean room, new and modernly decorated. Personel is very friendly, and speak English vey well
Both the hotel entrance and the breakfast are special. Expect the unexpected. Perfect for a one- ot two-days' stay!

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GKIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel N, Responsabile reception at Hotel Santa Brigida, responded to this review, 25 October 2014
Thank you for sharing your opinion. Every day we try to follow guest suggestions and keep working with sincere passion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heiden, Switzerland
1 review
4 of 5 bubbles Reviewed 13 August 2013

Very modern and very well located new boutique Hotel. Directly on the shopping mile and near the Harbour, as well as the sightseens.
The staff was very pleasant and helpful - keep it up!
We will come back

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Markus_Smd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel N, Responsabile reception at Hotel Santa Brigida, responded to this review, 25 October 2014
Wonderful description! Thank you very much. Please come back and we assure you'll enjoy even more our Hotel and passionate work
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lighthouse Point, Florida
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 8 August 2013

This hotel only opened a month ago so everything is brand new. The room was large and very comfortable. The location is in a popular shopping area (closed to auto traffic). The décor is European contemporary; loved the tv mounted on rails at the foot of the bed. Located in a convenient location, near to the Port and the bus tours. Be warned that they don't have much of a sign so the place is very hard to find; you enter thru a locked door (must look up the code to call the front desk), then enter thru a dark garage, the elevator doors are hidden & the elevator costs .10 euros each way. Get your own change as the hotel did not have any. Once you are on the hotels floor (I think it was 3) you enter the lobby (the space is shared with other offices. The staff was very pleasant, helpful and spoke great English. Strong Wi-Fi (free) too!

Room Tip: We requested a non-smoking room (which we were provided) but when in the hallway you could smell smo...
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pattypilot2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel N, Responsabile reception at Hotel Santa Brigida, responded to this review, 25 October 2014
Thank you for sharing your experience with us.
Now it's more than one year that Hotel Santa Brigida opened and we assure you many good and new aspects are guaranteed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zwolle, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 August 2013

A lovely hotel on a perfect place in Napoli in the city centre near Galleria Umberto and the street Via Chiaia. The hotel is small and has a very modern look but is still very cosy. The host was very very nice and could tell you everything you want to know about the city in proper english. The breakfast was wonderful with a lot of small bites. Price quality scale is perfect for what you get.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Caroline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Brigida H, Responsabile reception at Hotel Santa Brigida, responded to this review, 21 November 2013
Thank you Caroline,
A lovely description!
I appreciated it very much.
I have a very good memory of you too and hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Santa Brigida

Property: Hotel Santa Brigida
Address: Via Santa Brigida 6 | Before Via Toledo, 80132, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples > San Ferdinando
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #55 of 189 Hotels in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Santa Brigida 4*
Number of rooms: 12
Official Description (provided by the hotel):
The small size, high quality and personalized services, the originality and the utmost attention to detail, put the Santa Brigida in the modern category of "Design Hotels".In line with the characteristics and features required by this type of structure.The Hotel Santa Brigida is located in the lively heart of Naples, on the 3rd floor of a building close to Via Toledo, 100 mt from Piazza del Plebiscito, 200 meters from the promenade of Via Caracciolo. Ninety percent of the sites and monuments of the city like Piazza Plebiscito with the Royal Palace and the Teatro San Carlo, the historical old centre and many other sites, are within walking distance. ... more   less 
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