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“Quality hotel with helpful staff”

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Le Cheminee Business Hotel
Ranked #56 of 190 Hotels in Naples
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Quality hotel with helpful staff”
4 of 5 bubbles Reviewed 16 June 2011

We chose here to stay before an early morning flight out of Naples based on the previous positive reviews, and were not disappointed by the hotel, and consider it very good value.

Staff were very friendly and helpful, and also arranged for us to get a cab to the airport in the morning at a reduced rate (16 Euros).

The room (a superior one) was really big, and had a sofa (which could fold out to a sofa bed if needed) and armchair which were handy given that we were travelling with a baby and didn't really want to leave the hotel. The bed was comfortable and the bathroom very pleasant and clean. The satellite TV didn't seem to have any channels in English, though this wasn't a major problem, it just would have been nice to have! There was a small balcony, but not much of a view.

We had dinner in the dining room which was fairly quiet (possibly because it was a Saturday night in a business-orientated hotel), but had decent food.

As others have said, the area around the hotel and on the way to the airport was pretty dodgy. When we drove from the highway we saw prostitutes all over the place in the middle of the afternoon, and the neighbourhood was generally a bit run down with litter everywhere, and very bad roads. Immediately outside the hotel wasn't quite as bad, but there didn't seem to be anything worth going out for nearby. I'm not usually phased by a slightly dodgy area (have travelled a lot and also lived in some not great areas of London), but I wasn't up for venturing out here, especially with a baby in tow! I'd definitely suggest taking a cab to the airport rather than walking, even though it wasn't particularly far - especially at night.

The only other down side was that there was a bit of street noise during the night, though asking for a room facing away from the street would probably solve this.

Room Tip: Ask for one facing away from the street
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank FizzyFish76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annozero, Direttore generale at Le Cheminee Business Hotel, responded to this review, 20 June 2011
Dear guest, thank you for all your compliments. We are sorry for the waste found in the area,but does not depend on us, unfortunately, the entire trast Naples is located in this situation. If he wanted to do a walk in the area could ask our reception staff,that would have shown a small shopping center to play his child. Our location may seem infamous but I can assure you that it is quiet.
I wanted to reassure her that if she reported the problem of noise in the night, the staff would immediately made ​​the change room. We hope to welcome you back to Le Cheminee Business Hotel.
Greetings
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288 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
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English first
Oklahoma City, Oklahoma
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 14 June 2011

Given some of the previous reviews, we weren't sure what to expect but we needed a hotel near the airport to catch our connecting flight to Venice the next morning. We were pleasantly surprised. The hotel was very clean, quiet, with a nice inner courtyard and modern amenities. The staff were very helpful and pleasant. Naples has problems as even the Italians will remark and while I wouldn't recommend a midnight stroll in the hotel neighborhood which is basically deserted at night, during the day it was perfectly safe to go across the street to the local quick trip. The hotel's entrance is locked with a buzzer system so it's as safe as anything can be.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hdassociates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annozero, Direttore generale at Le Cheminee Business Hotel, responded to this review, 16 June 2011
Dear guests, thank you, on behalf of staff for the wonderful review published.
I would like to reassure our location is quiet but not dangerous. See you soon.
Sincerely
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Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 June 2011

We stayed here to break our journey home from holiday. The room was large, clean and comfortable. The staff were all very helpful and there was an excellent breakfast.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank RobertandSophie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annozero, Direttore generale at Le Cheminee Business Hotel, responded to this review, 13 June 2011
Dear RobertandSophie
Thank you for the positive opinion expressed by our structure and our servizi.
We hope to see you again our guests.
Cordially greeting
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Chicago, Illinois
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 7 June 2011

Although the hotel is fne for its price, the neighboring area is brutally poor and dirty. However, I must say, once i ventured up the courage to look around, I found that the people seemed to be nice.

It is close to the hotel, but I am pretty sure they charge a ridiculous price to shuttle you there. You must get a cab or drive your rental.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank garveyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annozero, Direttore generale at Le Cheminee Business Hotel, responded to this review, 20 June 2011
Dear Guest,
I wanted to thank you for the comment made.
Our Location may seem isolated but it is just quiet.
It 'a commercial area, as has been noted around us there are different kinds of shops: from perfumes to the supermarket; we are well connected, in front of the hotel there is the stop the 'bus and tram stops.I hope to have you as our guests again in the near future.
See you soon
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Glasgow, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 26 May 2011

This hotel restored our faith in Italian hotels. It's not in the nicest area of Naples but we felt perfectly safe and the bus stop to and from town was right at the door. The staff were briliant and we found our way quickly and easily to the airport.

Food was good and the wee courtyard was great for relaxing in. I would highly recommend this hotel, wish we'd stayed here longer and will go back.

Room Tip: gorgeous hotel
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ganhame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annozero, Direttore generale at Le Cheminee Business Hotel, responded to this review, 31 May 2011
Dear Madam,
thank you for the beautiful comment wrote on TripAdvisor and especially for your compliments to our staff that will send with pleasure.
Looking forward to having you as our guests again,
I extend our warmest greetings.
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Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 May 2011

We were lucky that Maria managed to arrange the free shuttle bus to pick us from Port Molo Beverello, which would otherwise be a distance away through a rough looking part of Naples, she was very helpful explaining & assuring us where to find the bus waiting. Even the kind gentleman at the reception told us honestly that it is not safe to venture outside the hotel. We chose to stay at Le Cheminee for its close proximitiy to the airport. Our flight out was too early before the shuttle bus started operating, so the hotel arranged a cab transfer for EUR16. Room-wise, it was warm, pleasant, clean and well-appointed. We must say although the environment outside the hotel is nothing to speak of, the friendly staff at the reception & the charming hotel property made it quite an wonderful oasis.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sylviapeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annozero, Direttore generale at Le Cheminee Business Hotel, responded to this review, 26 May 2011
Dear Ms. Sylvia,
I want to thank, on behalf of staff for the wonderful review published.
I hope you enjoy our services again, trying to get closer to the wishes of our guests.
Sincerely
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Ronneby, Sweden
Level Contributor
771 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 360 helpful votes
4 of 5 bubbles Reviewed 12 April 2011

This hotel provides good sleeping quality (the room I had were quite without any traffic noice). Elevator and a nice atrium garden gives the hotel a nice touch. They have a restaurant which provides a typical southern European breakfast which probably will be judge more than sufficient for people who can start the day with a cup of coffee, cookies and white bread. The rest of us will probably find the breakfast limited. The dinner in the restaurant were not so good. Small portions and lacking taste. The surroundings were also rather free of places to eat, but there are good public transports a few blocks away. Free internet in the lobby and a elevator in the hotel may also be considered useful information.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dgjohansson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annozero, Direttore vendite at Le Cheminee Business Hotel, responded to this review, 4 May 2011
Dear Guest
we regret that our dinner in the restaurant was not to his liking.
We hope to have you back to our guest not miss our special attention.
Greetings
Report response as inappropriate
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Additional Information about Le Cheminee Business Hotel

Property: Le Cheminee Business Hotel
Address: Via della Stadera 91, 80143, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #56 of 190 Hotels in Naples
Price Range (Based on Average Rates): £
Hotel Class:4 star — Le Cheminee Business Hotel 4*
Number of rooms: 43
Official Description (provided by the hotel):
The 4-star Cheminèe Business Hotel is located just 3 km from Naples Capodichino Airport, the international airport at the south east of Naples. The centre can be reached in a few minutes thanks to the bus lines and the TRAM 1 available outside of the property. The motorways are approximately at 400 Mt . The nearest Circumvesuviana Station for Sorrento Coast and all directions is reachable on foot in 5 minutes. An airport shuttle service free of charge is subject to availability from the hotel. Large garage agreement behind the building. In classic style, the hotel is elegant and offers a variety of rooms, including Classic and Deluxe equipped with every comfort of the category. All rooms have a fast Internet connection and LCD TV, courtesy service with slippers. In public areas and in the Congress Center is available WIFI access and an Internet Point. The hotel also offers a nice green yard, the ancient cloister, which in summer becomes a garden restaurant. A cozy lounge to relax in the Lounge Bar on the ground floor entertains guests before a appetizing dinner at the restaurant inside the hotel, serving the traditional Neapolitan cuisine. ... more   less 
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