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“A gem in the coalface”

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Le Cheminee Business Hotel
Ranked #59 of 186 Hotels in Naples
Stonehaven
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A gem in the coalface”
Reviewed 29 July 2012

We booked this our our family of four (2 teenage kids) for one night as a stop before our early AM flight back to the UK. I was very impressed with the quality of the hotel, the helpfulness of the staff and the value for money. Breakfast was fine, the rooms and hotel are clean, modern and well equipped and the security is great.

Travellers need to be aware that it's location is in a pretty messy area, but it's safe (Naples is extremely messy generally). We drove to the hotel but would not recommend driving into the city (taxi is EUROS 15 each way) and its close to the airport (12mins) and the airport car hire but it is through some pretty not particularly nice street. Would not like to find the hotel at night. Hotel offers secure parking (not under the control of the hotel) for EUROS15 per night. You have to hand over the keys, bit disconcerting but everything was fine.

Notwithstanding the above this hotel was fine - you just need to be aware that Naples is a big city so you need to take a little care. Would book this again

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnRitchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annozero, Direttore generale at Le Cheminee Business Hotel, responded to this review, 9 August 2012
Dear Guest,
Thank you for choosing our Hotel and for appreciating our services
and our Staff. We are sorry you have found our Location isolated, but I assure you it is safe.
Wishing to have you still among our most welcome Guests

Kind regards The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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294 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
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Tucson, Arizona
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 June 2012

I chose this hotel for an overnight stop-over in Naples en route to Sicily. The rooms were pleasant and adequate and the staff was helpful.

Hotel.com listed the hotel as being 1.1 mile from the Naples International Airport and Booking.com advertised a free hotel shuttle to and from the Airport. Neither turned out to be the case. There was no free airport shuttle available and the hotel was at least a 10-15 minute cab ride from the airport. The fare to the hotel from the airport was 20 Euros and a contracted cab service of the hotel charged 16 euros to the airport from the hotel.

I would look for a hotel closer to the airport for an overnight stay.
Susan

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank susan f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alnwick, Northumberland
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 17 June 2012

I booked this hotel for one night as it was near the airport and the reviews seemed overall to be positive, HOWEVER, I cannot give a positive review although it pains me to give a negative one.
Positives first. On arrival although the street was grim the hotel presented quite well, reception area smart and business like and the guy at reception was friendly and helpful. Bedroom looked smart and spacious AND we didnt pay a lot for the accommodation. Being 4 Star helped with selection. the girl in the dining room was pleasant.
Negatives: on getting into bed the pillow cases seriously looked like they had been slept on by the previous guests they were too creased but creased where your head and neck would be. not a good sign.
At breakfast the following morning, selection poor (although given the fact that we'd only paid around £60 for the night I could forgive that easily) the bread rolls seemed to be a week old judging by their toughness and dehydrated feel. Next came the yoghurt from a not too chilled pail. My wife ate hers (hope it was alright?) I opened mine and it had mould floating on the top!!!
I was offered one cup of coffee but not offered a refill.
We definately will not be back. "wished we were NOT here"

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Westacres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
annozero, Direttore generale at Le Cheminee Business Hotel, responded to this review, 9 August 2012
Dear Guest,
first of all, thank you for your review. We are really sorry for the inconvenience with the sheets, unfortunately due to the laundry, but if you had told it during your stay, we would surely avoid it changing the room. Regarding the breakfast, we are sorry we didn’t conquered you with our well fed buffet. We hope to welcoming you again on your next stay in Naples and once again thank you for the review

Regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 May 2012

My main reason for selecting this hotel was based on the fact that both the hotel website and hotel information on booking.com stipluate that an airport shuttle service is provided.

Upon the second time of requesting confirmation of my airport pickup (2 days before my arrival) I have been told that the airport shuttle service is only available from 9am to 5pm Monday to Friday! I arrive late in the evening.

Being a hotel right by the airport I'd have thought that most people are staying here for the convenience of location for an early morning departure or late evening arrival, so it's baffling for an Airport hotel to make it so restricted.

Furthermore to not make it clear in the hotel services description is very misleading.

Perhaps even more annoying is the fact they claim to have not recevied my intial request 6 weeks ago for airport pickup.

So, a poor first impression I'll update this review once more after my stay, let's hope it gets better and not worse.

Room Tip: Don't choose this hotel if you want an airport pickup before 9am or after 530pm during the week...
See more room tips
  • Stayed May 2012, travelled as a couple
    • Service
Helpful?
2 Thank stephinlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colmurano, Italy
Level Contributor
150 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 17 May 2012

Location to the airport was great, room was ok but VERY noisey, food just ok, not a good part of town

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allsusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchorage, AK
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2012 via mobile

We booked this hotel near the airport and then a local person told us it was a dangerous neighborhood and to not walk around. Well we didn't. We just wanted a decent place to stay by the airport and this hotel hit the spot. The room was large, the bed comfortable, the place clean. There was interesting art in the hallways--historic photos of Naples. The staff was exceedingly helpful. The bartender was generous with his drinks and our dinner was delicious.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AKRedhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonella P, Direttore generale at Le Cheminee Business Hotel, responded to this review, 10 April 2013
Dear Guest,
Thank you for choosing to stay with us and for appreciating the quality of our services and our staff. The wait for her next stay in Naples.
Greetings

Antonella Palladino
Le Cheminee Business Hotel
Napoli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 April 2012

My husband and I had to catch a flight out of Naples extremely early in the morning and we knew we needed a safe, reliable hotel close to the airport. Le Cheminee is within a close distance to the airport so that was our main criteria. I was very impressed with the decor/design of the hotel as it is very unassuming when you first walk in. The rooms are a little small, but if you won't be spending much time in your hotel, that is not a problem.

My biggest complaint is that the title of the hotel is "Le Cheminee Business Hotel" and they don't even offer wi-fi in the rooms. This was an inconvenience when we were trying to check into our flight and check flight times the night before our departure. They also advertised a free shuttle to the airport, but I don't think that applies when you have an early flight. They called a cab for us at 4 a.m. and I think we got scammed because with the hotel being so close to the airport, we were charged 20 euros. I'm assuming if you have a later flight though, the shuttle would not be a hassle to arrange.

Definitely would not stay here for leisure purposes, but if you are on business or need to commute, it is not a bad place.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shannan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Cheminee Business Hotel

Property: Le Cheminee Business Hotel
Address: Via della Stadera 91, 80143, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 186 Hotels in Naples
Price Range (Based on Average Rates): £
Hotel Class:4 star — Le Cheminee Business Hotel 4*
Number of rooms: 43
Official Description (provided by the hotel):
The 4-star Cheminèe Business Hotel is located just 3 km from Naples Capodichino Airport, the international airport at the south east of Naples. The centre can be reached in a few minutes thanks to the bus lines and the TRAM 1 available outside of the property. The motorways are approximately at 400 Mt . The nearest Circumvesuviana Station for Sorrento Coast and all directions is reachable on foot in 5 minutes. An airport shuttle service free of charge is subject to availability from the hotel. Large garage agreement behind the building. In classic style, the hotel is elegant and offers a variety of rooms, including Classic and Deluxe equipped with every comfort of the category. All rooms have a fast Internet connection and LCD TV, courtesy service with slippers. In public areas and in the Congress Center is available WIFI access and an Internet Point. The hotel also offers a nice green yard, the ancient cloister, which in summer becomes a garden restaurant. A cozy lounge to relax in the Lounge Bar on the ground floor entertains guests before a appetizing dinner at the restaurant inside the hotel, serving the traditional Neapolitan cuisine. ... more   less 
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