We booked this hotel due to the 'free shuttle' they promoted. We found out when we arrived at the airport and phoned them that "it was not available and we had to take a taxi". Then, when we arrived at the hotel and requested a time for the free shuttle the next morning to go back to the airport--that "it is only available Monday to Friday, not weekends" and then later another hotel employee said it was "only when available" (they had no idea how to have us request either!). Nothing in their ads which promote the 'free shuttle' mention this and when we checked with the Information Booth at Naples airport the women assured us that they had no free shuttle. So, the hotel draws you in with this promotion but in reality it costs another 16-20 Euros each way to/from the hotel to the airport
The area of town is so bad, we were afraid to walk down the street to look for a resturant so had to take on additional cost to take a taxi into the downtown Naples area. That round trip was another 40 Euros!
All in all the hotel property is well appointed and clean--but the fees charged don't begin to cover your true cost of staying there. It is only slightly more time to travel to/from the downtown area based on the time of your arrival or departure.More
- Free Wifi