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“Comfortable oasis in the madness of Naples” 4 of 5 bubbles
Review of UNA Hotel Napoli

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UNA Hotel Napoli
Ranked #20 of 189 Hotels in Naples
Certificate of Excellence
Felixstowe
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Comfortable oasis in the madness of Naples”
4 of 5 bubbles Reviewed 19 July 2013

Very conveniently close to the train station. We stayed here just one night after our Amalfi coast holiday before flying home from Naples. The room was large and comfortable. The air conditioning coped well with the fierce July heat. We were able to walk to the main shopping and port areas from the hotel too. Have to say we weren't impressed with Naples itself. Just too much rubbish and graffiti everywhere. However the hotel was an oasis from all the hustle, bustle and noise from the busy streets outside. We had a meal in the rooftop restaurant, which was very good, with great views over the city and to Vesuvius, but expensive. For example, I think 20 euros for a bottle of the house wine is too much, even more than we were paying on the Amalfi coast. The hotel itself was good value for bed & breakfast, considering the 4 star standard accommodation.

  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank trimley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
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English first
San Francisco, California
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 19 July 2013 via mobile

Pros:
- great for a one night stopover - close to train and airport
- lovely room - modern amenities
- staff helpful
- great value and free wifi and minibar!

Cons:
- piazza garibaldi is loud and ugly. If staying for a few nights, recommend staying somewhere else.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AMBUWS29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 18 July 2013

UNA Napoli was a really nice hotel to start off; good location, clean rooms with modern interior. But they have TERRIBLE CONCIERGE SERVICE. Our group of 6 were being misinformed by one of the gentlemen @ front desk that we can use their meeting room for a group gathering. 15 mins later another gentlemen came out with a VERY rude attitude demanding for us to leave that area. We explained to him the permission were given by the first gentlemen yet that first person denied he understood what we actually asked for. One of the most valuable assets of a hotel is to have a good and professional concierge; this hotel can't even compare to a standard one star hotel or even a hostel.

  • Stayed June 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank RETRIEVER_YOYO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 18 July 2013

Although facing onto the main junction in front of the main train station the UNA Napoli was really nice inside with really helpful staff. The bar restaurant area is really nice with a good view over mount vesuvius. We stayed in a big corner room with balconies either side and couldn't help laughing at the Neapolitan traffic outside! Surprisingly the rooms are quiet (must have treble glazing) but would recommend.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WBR-italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sicklerville, New Jersey, United States
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 16 July 2013

This was the second hotel we stayed in during our stay in Naples - the first was on the water and this one in the middle of the city. It was located in a very busy part of town with a lot of traffic and quite a bit of noise.

The staff was friendly, but not entirely helpful. I understand there was a bit of a language barrier between English and Italian, but it did seem a little crazy that they couldn't understand we wanted different pillows (we received a pamphlet on the different ones they had when we checked in). But when we asked about places to explore they were extremely helpful.

The room we had was a pretty modern room, with air conditioning that actually worked, however the view was of a rooftop and even with the window and blinds closed the noise and light from outside was crazy.

The best part of this hotel was the rooftop bar/restaurant. We went up pretty early one night when the restaurant hadn't opened yet. The bartender was extremely attentive to us and when we asked if there was anyway we could have some food he made us up a cheese and antipasti platter which was delicious ! Later when the restaurant opened and it got a bit busier the staff was still very engaging. The food was great and the ambiance even better !

All in all the hotel itself was a nice stay, would have just been a little nicer in a different location.

  • Stayed October 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ashley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 14 July 2013

The UNA Napoli, 20 minutes away from the airport, 5 minutes from the main station offers a perfect homebase for visitors staying a couple nights in Naples. Yes, the area is a little unusual, what with the traffic and the crowd, but you forget it as soon as you enter the hotel.
To correct some recent reviews, most rates that can be booked through the Internet include both buffet breakfast and unlimited Wifi. Some rates even offer free in-room minibar for water and soft drinks.
The rooftop terrace is amazing. The staff is very nice. Some speak English.

Room Tip: Top floors (4, 5 or 6) have a nice view
See more room tips
  • Stayed June 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank frequent_dinerParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 14 July 2013

We were travelling through Naples by train and had selected this hotel for it's proximity to the station. Having looking on Google maps, the facade made us a bit worried, but inside it was a haven from the traffic outside. Great welcome staff, lovely room and very unusual design. On the roof was a bar and restaurant with a lovely waiting team. Good dinner and breakfast. We really enjoyed our stay and would thoroughly recommend this hotel, in fact we intend using this chain when staying in Italy in future.

Room Tip: Rooms are well insulated so don't worry about the noise.
See more room tips
  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about UNA Hotel Napoli

Property: UNA Hotel Napoli
Address: Piazza Giuseppe Garibaldi 9/10, 80142, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples > Mercato
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#9 Business Hotel in Naples
#13 Luxury Hotel in Naples
#13 Romantic Hotel in Naples
#22 Family Hotel in Naples
Price Range (Based on Average Rates): £
Hotel Class:4 star — UNA Hotel Napoli 4*
Number of rooms: 89
Official Description (provided by the hotel):
A six-story historical building in a central position opposite the railway station, accurately restored to its 19th-century grandeur. The interiors, recalling local traditions - decors, rough tuff stones, Pompeian red, Pulcinella shapes - with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden. ... more   less 
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Also Known As:
Una Hotel Naples

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