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“If you like being treated like a filthy bum, book this hotel”
Review of Buono Hotel

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Buono Hotel
Ranked #79 of 186 Hotels in Naples
Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“If you like being treated like a filthy bum, book this hotel”
Reviewed 21 June 2011

I prepaid for this hotel. I arrived at this hotel in the morning, and asked if I could leave my bag there and come back later in the PM for the check-in. The front desk receptionist told me that before noon, there is nothing he would do for me, not even keep my (small) bag at the reception. He told me to toss it in a shady corner of the lobby. He was extremely rude.
Despite his awful attitude, I asked him if at noon he could put my bag in the room, and he agreed. When I came back in the PM, the guy had left, and my bag was still in the same hole as before.

The hotel is located underneath an overpass, one block from the Naples Penitentiary. Across the streets are cheap hookers. To reach the hotel you need to walk in the middle of a busy street as the sidewalks are jammed with trash: see pictures!

If you like trash, penitentiaries, hookers, awful demeaning front staff, book this place.

Room Tip: The best rooms are the ones not located there ...
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  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank TatooineTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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163 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Scotland, UK
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 June 2011

This hotel might state that it's close to the airport, but what they don't say is that it takes the taxi driver forever to navigate the one-way system AND it cost us £25 to get there!Don't expect any food or snacks to be served - they're not. If you want breakfast, you must order it when you book the room. The staff said there was a cafe nearby, but we walked up and down the seedy street, but found nothing - not the sort of place you want to walk around at dusk.
We had a room on the ground floor close to the Reception. It was noisy with loud voices and 'comings and going' in the neighbouring room.
The room and bedding were clean, but the services offered were non-existent.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank JessieScotland_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 April 2007

We booked this hotel at the last minute while already traveling in Italy. It seemed newer and clean and a decent bargain. The hotel is newly renovated and is very clean and modern. It is however off the beaten path and would not be a good choice for older travelers, travelers with children, or someone with mobility issues. You can get to the hotel via cab from the train station for around 10 euros or you can take a bus (which can be a bit annoying if you are carrying larger bags) that gets you just outside the front gate in about 12 minutes. We walked to the train station once or twice from the hotel which was fine during the day -- but a bit sketchy at night.

If you can handle the fact that you will not be located near tourist sites then this hotel is a good value.

The front desk staff for the most part (while not as fluent in English as many other hotels in Italy) were very friendly and helpful. The breakfast offered is decent -- and again -- the staff is very helpful.

The room is clean and updated -- bed comfortable -- and the bathroom practical. The only problem we had was that the water temperature the first morning was very cold -- which seemed to have been remidied the following morning.

Again -- if you are willing to sacrifice location and views for value and comfort then this would be a great hotel for you.

  • Liked — The value
  • Disliked — Location
  • Stayed April 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dctravelWashington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Buono Hotel

Property: Buono Hotel
Address: Via Nuova Poggioreale 158/G, 80143, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #79 of 186 Hotels in Naples
Price Range (Based on Average Rates): £
Hotel Class:3 star — Buono Hotel 3*
Number of rooms: 15
Reservation Options:
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