We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great value, quality hotel in superb location.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel Art Resort Galleria Umberto
Ranked #55 of 185 Hotels in Naples
Reviewed 27 October 2011

The location is outstanding. This is why we chose here, having previously stayed in a lesser hotel nearby. Taxis are just out the door and great restaurants, pizzerias, shopping and sights are all within easy walking distance. Not to mention the wharf is close too, and ferries go everywhere.

The building (Galeria Umberto) in which the hotel is located is magnificent. You’ll be proud to return there each day.

The hotel facilities are excellent – our room was spacious, had a nice bed, good shower, plenty of room and even a balcony. An excellent breakfast was provided which included fresh fruit. The staff were friendly and very helpful, with very good English spoken by several of them. A small issue is that the hotel is on the 4th floor and while we walked up and down each time for the exercise, so we could eat more lovely local food, the lift is tiny and you may have to wait 1 minute if others are using it. However, it is a tiny issue given all the plusses.

Value for money wise, we think it was a bargain. We will stay here again next time and that won’t be that far away since we love Naples.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
artresort, Front Office Manager at Hotel Art Resort Galleria Umberto, responded to this reviewResponded 16 February 2012

Dear Guest,

It's been a pleasure to read your nice review after spending 10 days with us.There is no better reward for our work.

As you said our location is very convenient for travelling by public transport. Additionally our staff is always at guests' disposal.

We hope to have the opportunity to welcome back you in Naples.

Best regards

The Management and Staf off Art Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (474)
There are newer reviews for Hotel Art Resort Galleria Umberto
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

160 - 166 of 474 reviews

Reviewed 23 October 2011

Our room was an exquisite jewel, with beautiful hangings, painted ceilings, etc., and ours had a four poster bed! There was a small terrace, with a table and 2 chairs. Given the neighborhood in this part of Naples, the room was very quiet at night, although there were some occasional banging noises emanating from within the building. Service by the staff was very friendly and helpful, and the Galleria itself is a site to behold. There is a bus stop outside for 3 lines, if that is your choice of transportation. Breakfast, which is included, was quite good, and served in an ornate room overlooking the Galleria, with the accommodative staff assisting.

For non-Italians or maybe non-Europeans, I should note there is a “learning curve” to fully take advantage of the room. The air conditioner is in a transom over the door, and is operated via a remote control (new to me!). For the elevator, a 10 cent Euro coin is required for operation part of the day. To get outside in the evening, you must locate a button to open the gate to the Galleria, and then call upstairs to the front desk when you return to have this gate opened. None of these issues is a deal-breaker, but it would be helpful to have a written or oral explanation when you arrive, so you don’t have to keep returning to the front desk with questions the first day. Also, the wi-fi in the room was erratic, and did not function at times.

Room Tip: The rooms have different configurations, e.g., some have twin beds so mention your preferences..
  • Stayed: October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank alphacentauri52341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
artresort, Front Office Manager at Hotel Art Resort Galleria Umberto, responded to this reviewResponded 16 February 2012

Dear Penni Farmer,

our sincerest thanks to write a review for Hotel Art Resort.

We really appreciate your positive comments, this is the best reward for our work and we wait for you here in Naples again.

Best regards

The Management and Staff of Art Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2011

We stayed in a lovely room overlooking the Galleria...it is a most magical & historical indoor piazza. Love this building & it's in a great part of the Centro Storico & a short walk to the port to board ferries to Capri, Sorrento or other stops along the Amafi coast. The hotel has an artistic flavor with old world charm, & the staff was very friendly & helpful. A great boutique hotel.

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank fauxismeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
artresort, Front Office Manager at Hotel Art Resort Galleria Umberto, responded to this reviewResponded 16 February 2012

Dear Guest,

It is very nice for us to know that you think our service was really good.
It is a big success for us!
As you've seen, our hotel is placed in an historic building, therefore the spaces may be different compared with a modern building, but, on the other hand, we have some spectacular rooms with amazing ceiling.
Please, feel free to ask to stay in one of these rooms, if in the future you would like to try this experience.
We wait for you! See you soon!

Best regards

The Management and Staff of Art Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2011

Like a lot of North Americans, I had some real worries about spending time in Naples. Instead of a run down crime ridden city we found Naples to be vibrant, stimulating and friendly. This hotel went a long way to encourage this view. The hotel has two sections and we stayed in the newer part. Both are within the Galleria Umberto a stunning architectural structure. Our window looked out over the arcade giving us a fantastic view. The room was large, with high ceilings and large windows. The furnishings were traditional but in good condition. The bathroom was adequate in size and had modern fixtures. The room and public areas were all clean and well maintained. The staff were exceptionally helpful and pleasant. All of this for a very reasonable price. Our two nights there convinced us that in the future we want to spend a lot more time in Naples and at this hotel.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JimVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
artresort, Front Office Manager at Hotel Art Resort Galleria Umberto, responded to this reviewResponded 16 February 2012

Dear Guest,

Many thanks for your feedback.
We are extremely glad that your stay has been pleasant, the service given appreciated and that all our staff has been friendly and helpful.
We hope you'll come again in Torino and stay once more with us, in the meantime we wish you a good day.
Best regards

The Management and Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2011

We stayed for three nights at the hotel, and we loved everyone. The airplane lost our luggage, and the staff was so helpful in getting us amenities we needed. They even went to the airport to retrieve our luggage for us. They were always friendly and available, and extremely helpful. The room overlooked the galleria and was stunning. Breakfast every morning was delicious, and we loved the 5pm happy hour. If we return to Naples we will definitely stay in this hotel!

  • Stayed: September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank kmeyers35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2011

The hotel is lоcated perfectly - a 15 minutes ride by bus or taxi (have in mind that in Napoli there is almost a permenent traffic jam), only 10 minutes to the port (from where you can easily take a ferry to Capri or to Amalfi coast). The hotel is on the 4th floor of the famious Galleria Umberto and is very clean and offering a realy good stay with remarkable service. The room is very hudge with very high ceiling. The breakfast is exellent and the view from the breakfastroom is wow :)

Room Tip: Room nomber 105 is hudge4 but not the best one
  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank BJ_INT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
artresort, Front Office Manager at Hotel Art Resort Galleria Umberto, responded to this reviewResponded 16 February 2012

Dear Guest,

Many thanks for your feedback.
We are happy you keep good memories of your stay in Naples and are glad to feel we are part of these good impressions.
We were very pleased reading how you described the hotel rooms and the service given by our staff.
Hoping you'll come again in Naples... and be once more our guest!

Best regards

The Management and Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2011

Stayed a week in this delightful, central hotel. Small but beautifully furnished rooms and excellent staff and service. On the 4th.floor of the amazing Galleria Umberto Arcade it is unique. Entrance can be tricky with the electronic gate to the lower lobby and the tiny lift to the 4th.floor usually requires a 10 cent coin in the slot before it will move up or down. Difficult access for anyone with mobility problems or physical disability I would think. For us, however, it was a pleasant and welcome oasis after sightseeing and I would stay there again without any doubt.

Room Tip: Try for one overlooking the inside of the Galleria Umberto.
  • Stayed: September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BrightonAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
artresort, front office manager at Hotel Art Resort Galleria Umberto, responded to this reviewResponded 16 February 2012

Dear Guest,

we thank you very much for your comments and are very happy to read your stay in our hotel pleasantly described: A OASIS!!!! :-)
We hope you can choose again our hotel if you come back in Naples.

Best regards

The Management and Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Naples hotels
San Ferdinando
Hotel Santa Brigida
Hotel Santa Brigida
#59 of 185 in Naples
380 reviews
San Ferdinando
La Ciliegina Lifestyle Hotel
San Ferdinando
Hotel Il Convento
Hotel Il Convento
#3 of 185 in Naples
971 reviews
Show Prices
Show Prices
Show Prices
San Ferdinando
Chiaja Hotel de Charme
Chiaja Hotel de Charme
#24 of 185 in Naples
1,219 reviews
Grand Hotel Oriente
#9 of 185 in Naples
1,036 reviews
Porto
Mercure Napoli Angioino Centro
Show Prices
Show Prices
Show Prices

Been to Hotel Art Resort Galleria Umberto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Art Resort Galleria Umberto

Address: Galleria Umberto I 83 | Campania, 80132, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#35 Business Hotel in Naples
#38 Luxury Hotel in Naples
Price Range: £77 - £374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Art Resort Galleria Umberto 4*
Number of rooms: 10
Official Description (provided by the hotel):
Hotel Art Resort Galleria Umberto is a small jewel settled in a historical monument in the very Heart of Naples. A luxury 4 stars rated recently opened hotel in renowned Galleria Umberto I, nearby Piazza del Plebiscito, the Royal Palace, San Carlo theatre and Maschio Angioino, priceless places to visit for tourists coming from all over the world.Conceived and furnished in a XIXth century Patrician house style, Art Resort is a rarity to be unveiled, in a typical Baroque style ambience. L'Art Resort Galleria Umberto e un piccolo gioiello incastonato all'interno di un monumento storico nel cuore di Napoli. Un lussuoso hotel 4 stelle aperto di recente nella celebre Galleria Umberto I proprio accanto a piazza Del Plebiscito, al Palazzo Reale, al Teatro San Carlo e al Maschio Angioino, mete imprescindibili per i turisti di tutto il mondo.Concepito e arredato nello stile di una casa patrizia di meta Ottocento, l'Art Resort e insieme una rarita tutta da scoprire e un tipico ambiente barocco napoletano. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), HostelWorld, Ebookers, 5viajes2012 S.L., Evoline ltd, getaroom.com, Cancelon and HotelQuickly so you can book your Hotel Art Resort Galleria Umberto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Art Hotel Galleria Umberto
Art Hotel Naples

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing