I originally booked for 1 night; after reading such positive tripadvisor reviews, I decided to book 2 nights (April 3 & 4, 2013). Customer service is ideal. Ornella has such a pleasant, charming demeanor. Though all go out of their way to serve, she is present everywhere (breakfast room, receptionist desk, dinner area until as late as 10pm). If she works that many hours, you would never know it as she never looks tired.
I paid 49 Euros per eve including tax--a steal! Saved so much that I dined both eves in their 24 hour restaurant. I recommend the dinner special. for 18 Euros you get Sparkling water, a glass of wine, a three course meal & desert. Also, breakfast with 1 cappuccino (more co$ts), WiFi & shuttle service are complimentary. WiFi access was confusing for me: I couldn't log on by attempting to create a new Noody account. Upon explaining this to the staff, they had 1 day plastic cards available with username/passcode. It seems you must re-enter access info each time you move from your room to dining area & vice versa. Breakfast consisted of all the bad carbs but I more than hiked them off when I trekked Pompeii & Herculaneum. Compared to similar establishments in Rome, you absolutely get more bang for your buck here!
Again, thanks to other members' reviews, I extended my plans to cover two sites daytime; however, I advise staying a minimum of 3 nights as you may take full advantage of 5 sites! April [thru summer?] brings extended site hours (& perhaps Spring Deals). Others said they paid 20 Euros for entrance into Pompeii & Herculaneum and that they were required to visit both in the same day. That was not my experience. I paid the 20, but got 3 days to enter 5 sites! The day you pay is also Day 1. First day I hiked Pompeii for 7 hours--a fanatic, admittedly--second day, Herculaneum for 2.5 hours. Had I known there was a third day option, I would have hit the others (one was a museum with the famous "twisted dog", another the villa of a Roman woman, & Oplonti). WHEN I return, it will be for the full 3 days.
Caveat: it is challenging to find. There are 3 separate locations where the train stops in the town of Pompeii. Two companies manage the train system (Circumvesuviano & TrenItalia). It was confusing & I was lost trying to get there & lost again trying to return there on my last day from Herculaneum. Mind you I did all on public transport or ON FOOT! I don't do rental car or taxi. I was lost because THE TICKET OPERATOR SOLD ME THE WRONG TICKET. He sold me the wrong Pompeii destination. I should have been absolutely specific about which of the Pompeiis... Maybe the easiest way to arrive is to purchase your ticket from Circumvesuviano for 2.90 Euros & get off at Pompeii SCAVI, as that seems to be the most popular way. If you arrive before 5pm, go to the Info Kiosk. They will allow you to make a free call to the hotel for complimentary shuttle pick up. I did this. Francesco, the driver, is very friendly. Staff speaks English, so they will route Francesco to you promptly. When you check in, they provide maps to optimize your time. They can answer questions about Pompeii, but have nearly no knowledge about the other 4 sites including Herculaneum (Francesco has never been there).
The room itself was gorgeous, nicely decorated. Bed is quite low to the ground & a bit stiff, but I was comfortable. Walls a bit thin, but I usually sleep with ear plugs. Request a view of Mt. Vesuvius & they might provide. (They emailed me saying they couldn't, but my 3rd fl room (#203) had a partial view of the infamous volcano! Pool was closed during my stay.
- Official Description (provided by the hotel):
- A 10-minute stroll from Pompeii's ruins, stylish and modern Pompei Resort offers a convenient location near the motorway, the main railway station and the Circumvesuviana line. A free scheduled shuttle takes guests to the town centre. The luxurious rooms are beautifully decorated and well-equipped, containing hydromassage showers and saunas as well as standard amenities. ... more less
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